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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, pillowtop beds, desk, laptop workspace

Guest reviews

3.8/5 Good
1,000 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationWillis Tower11 min walk
Popular LocationUniversity of Illinois Chicago15 min walk
Popular LocationArt Institute of Chicago5 min drive
AirportChicago, IL (ORD-O'Hare Intl.)25 min drive

Choose dates to view prices

  • Standard Room

    4.4/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 3
    • 1 Double Bed OR 1 King Bed
    More detailsStandard Room
  • Deluxe Room

    3.8/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 5
    • 1 Double Bed OR 1 King Bed
    More detailsDeluxe Room
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.6/5 guest room rating

    Room amenities

    • 244 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Non Smoking

    3.8/5 guest room rating

    Room amenities

    • 244 sq ft
    • Sleeps 5
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    Room amenities

    • 475 sq ft
    • Sleeps 7
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 244 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 244 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsExecutive Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 224 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

    Room amenities

    • 244 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (Mobility)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

    Room amenities

    • 244 sq ft
    • Sleeps 3
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

About this area

Chicago

Located in Chicago's Near West Side neighborhood, Holiday Inn & Suites Chicago - Downtown is in the city center and on the beach. Willis Tower and Chicago Riverwalk are notable landmarks, and travelers looking to shop may want to visit Navy Pier and Water Tower Place. Check out an event or a game at Soldier Field, and consider making time for John G. Shedd Aquarium, a top attraction not to be missed. Windsurfing and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Visit our Chicago travel guide
Map
Popular Location

What's nearby

  • Willis Tower - 11 min walk
  • University of Illinois Chicago - 15 min walk
  • Art Institute of Chicago - 5 min drive
  • Merchandise Mart - 6 min drive
  • Millennium Park - 6 min drive

Getting around

  • Clinton Station (Blue Line) - 3 min walk
  • Chicago Union Station - 7 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 25 min drive

Restaurants

  • Sunnys Bar and Grill — 1 min walk
  • Harold's Chicken Shack #39 - 1 min walk
  • Mughal India Fine Dining - 5 min walk
  • Beggars Pizza - 5 min walk
  • Dunkin' Donuts - 6 min walk
Questions about this property?Find answers

About this property

Holiday Inn & Suites Chicago - Downtown

Beachfront Chicago hotel in Near West Side, walk to 311 S Wacker Dr
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 145 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Refrigerators and premium bedding are standard, as are LCD TVs with digital channels. Housekeeping is available on request.
Holiday Inn & Suites Chicago - Downtown offers 145 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club and a seasonal outdoor pool.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 50.00 per night
Limited parking spaces
Parking height restrictions apply
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:30 AM–11 AM on weekdays and 7 AM–noon on weekends: USD 14.95-20.00 for adults and USD 9.95-15.00 for children
1 restaurant and 1 coffee shop/café
1 bar

Things to do

24-hour fitness center
Billiards/pool table
Seasonal outdoor pool

Family friendly

Dry cleaning service
Free cribs/infant beds
Grocery/convenience store
Laundry facilities
Refrigerator
Seasonal outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Languages spoken

English
Hindi
Romanian
Spanish
Urdu
Vietnamese

Business services

24-hour business center
4 meeting rooms
Computer station
Conference space (2200 square feet)

Outdoors

Beachfront location
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

Shared microwave
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Free cribs/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Linens
Pillow menu
Pillow-top mattress
Premium bedding

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Shower/tub combination
Towels

Entertainment

32-inch LCD TV
Digital channels
Premium channels

Food and drink

Coffee/tea maker
Refrigerator

More

Desk
Free local calls
Iron/ironing board
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 14.95 and USD 20.00 for adults, USD 9.95 and USD 15.00 for children (approximately)
  • Valet parking fee: USD 50.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed. Safety features at this property include a smoke detector and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-out is available.
  • The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from May to September
Pool access available from 7 AM to 10 PM
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Holiday Inn Chicago Downtown Hotel
Holiday Inn Chicago-Downtown
Holiday Inn Hotel Chicago-Downtown
Holiday Inn Chicago Downtown
Holiday Inn Hotel Suites Chicago Downtown
& Suites Chicago Chicago
Holiday Inn & Suites Chicago - Downtown Hotel
Holiday Inn & Suites Chicago - Downtown Chicago
Holiday Inn & Suites Chicago - Downtown Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Holiday Inn & Suites Chicago - Downtown and receive a full refund?
Yes, Holiday Inn & Suites Chicago - Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn & Suites Chicago - Downtown cancellation policy on our site for more details about any exclusions or requirements.
Does Holiday Inn & Suites Chicago - Downtown have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 7 AM–10 PM.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Holiday Inn & Suites Chicago - Downtown?
Valet parking is available for USD 50.00 per night. Limited spots are available.
What time is check-in at this property?
Check-in is from 3:00 PM–midnight. A fee applies for early check-in (amount may vary, subject to availability). After-hours check-in is not available.
What time is check-out at Holiday Inn & Suites Chicago - Downtown?
Check-out is at noon. Late check-out is available for a fee (amount may vary).
Where is this property located?
Located in Near West Side, this hotel is within a 15-minute walk of 311 S Wacker Dr, Willis Tower, and University of Illinois Chicago. Skydeck Ledge and State Street are also within 15 minutes. Clinton Station (Blue Line) is only a 3-minute walk and Chicago Union Station is 7 minutes.

Guest reviews

Overall score and ratings for Holiday Inn & Suites Chicago - Downtown

3.8
5 - Excellent
288
4 - Good
403
3 - Okay
205
2 - Mediocre
62
1 - Poor
42
4.1
Cleanliness
4.2
Service and Staff
3.9
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in May 2020

3/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Staff was excellent, very professional and helpful. The room was comfortable and clean, however many amenities didn’t work, issues with the shower and coffee machine. The pool and restaurant being closed I understand, but they could maintain the property better. I’d stay there again.

Stayed 1 night in May 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They tried to charge me for a extra night knowing that I stayed in the hotel from the 4th to the 5th. They don’t have good customer service skills and they’re extremely racist towards African American people in my opinion. I tried to explain myself and the supervisor at the time whistled at me and told me to shut up. Highly disrespectful in my opinion as well.

Stayed 1 night in May 2020

1/5

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location is close to Union Station. And a variety of snacks and vending machines are available.

    Stayed 1 night in Mar 2020