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Level Chicago - River North

4.0 star property
Upscale hotel, walk to Merchandise Mart
VIP Access

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Level Chicago - River North

Photo gallery for Level Chicago - River North

Premium bedding, pillowtop beds, in-room safe, individually furnished
Rooftop terrace
Premium bedding, pillowtop beds, in-room safe, individually furnished
Lounge
Junior Room, 2 Bedrooms | Bathroom | Hair dryer, towels

Overview of Level Chicago - River North

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry

Check out the area

Map
369 W Grand Ave, Chicago, IL, 60654
  • Popular LocationMichigan Avenue16 min walk
  • Popular LocationChicago Riverwalk17 min walk
  • Popular LocationMillennium Park2 min drive
  • AirportChicago, IL (DPA-Dupage)59 min drive
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Room options

View all photos for Junior Suite, 2 Bedrooms

Full-size fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 1025 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillowtop beds, in-room safe, individually furnished

Suite (Level)

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 542 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillowtop beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

Highlights

Balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 824 sq ft
  • Sleeps 4
  • 2 King Beds

Similar properties

Walk to Chicago Riverwalk

View from property

River Hotel

Downtown Chicago
Pet friendly
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (2845)
The price is $169
$198 total
includes taxes & fees
May 2 - May 3
River Hotel

About the neighborhood

Chicago

Level Chicago - River North is located in Downtown Chicago, a neighborhood in Chicago, and is near a metro station. The area's natural beauty can be seen at Millennium Park and Lake Michigan, while Art Institute of Chicago and Chicago Theatre are cultural highlights. Looking to enjoy an event or a game? See what's going on at United Center or Soldier Field.
Visit our Chicago travel guideOpens in a new window

What's nearby

  • Michigan Avenue - 16 min walk
  • Chicago Theatre - 17 min walk
  • Chicago Riverwalk - 17 min walk
  • Willis Tower - 18 min walk
  • Millennium Park - 2 min drive

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • East Bank Club Exercise Programs - 4 min walk
  • Sound Bar - 5 min walk
  • Gene & Georgetti - 3 min walk
  • The Hampton Social - River North - 3 min walk
  • Ground Up Coffee - 5 min walk

About this property

Level Chicago - River North

Upscale hotel near Michigan Avenue
Close to Chicago Riverwalk and Willis Tower, Level Chicago - River North provides laundry facilities, a gym, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A seasonal outdoor pool
  • Bike rentals, self parking (surcharge), and a 24-hour front desk
  • Local meal delivery service, luggage storage, and outdoor furniture
  • A front-desk safe, barbecue grills, and an elevator
  • Guest reviews say good things about the helpful staff
Room features
All 99 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Tubs or showers and hair dryers
  • 50-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 17 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Frequently asked questions

Does Level Chicago - River North have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Level Chicago - River North?

As of Apr 30, 2024, prices found for a 1-night stay for 2 adults at Level Chicago - River North on May 12, 2024 start from $257.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Level Chicago - River North pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Level Chicago - River North?

Self parking is available for USD 65 per night.

What time is check-in at Level Chicago - River North?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Level Chicago - River North?

Check-out is at 11:00 AM.

Where is Level Chicago - River North located?

Located in Downtown Chicago, this hotel is within 1 mi (2 km) of Merchandise Mart, Michigan Avenue, and Chicago Riverwalk. Willis Tower and Millennium Park are also within 1 mi (2 km). Merchandise Mart Station is 8 minutes by foot and Chicago Station (Brown Line) is 9 minutes.

Level Chicago - River North Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 126 out of 185 reviews" "
Rating 8 - Good. 24 out of 185 reviews" "
Rating 6 - Okay. 12 out of 185 reviews" "
Rating 4 - Poor. 11 out of 185 reviews" "
Rating 2 - Terrible. 12 out of 185 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean rooms with a great location.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level Chicago in River north is one of our new favorite places to stay when in the city! Accommodations are impeccable, stylish, and comfortable with all the conveniences of Home. The staff is some of the most friendliest we have ever encountered. LOVE IT! Already booked our next stay and it’s such a huge plus that they allow pets. You will also love the pet run, the common areas the fitness rooms and it’s one of the most beautiful pool areas in the city during the warmer months. LOVE LEVEL
Stayed 1 night in Apr 2024

10/10 Excellent

tandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Mary Catherine

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Octavion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of the residence hallway
Stayed 1 night in Apr 2024

8/10 Good

Brian

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and nice facilities, but mixed experience with staff. Some were helpful, others impatient and curt. An email request for a corrected receipt, after the one reluctantly produced turned out to be wrong, was ignored altogether.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elsi

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was great. Do not have one single complain. Would definitely stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Brandon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Great people
Stayed 2 nights in Apr 2024

4/10 Poor

Quinn

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

General hotel information

Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0
Address
369 W Grand Ave, Chicago, IL