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Overview of Palmer House a Hilton Hotel

Photo gallery

Guest reviews

4.2 / 5Very Good
13,813 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

Popular LocationArt Institute of Chicago4 min walk
Popular LocationMillennium Park5 min walk
RestaurantFlat Top Grill1 min walk
RestaurantVapiano1 min walk
AirportChicago, IL (ORD-O'Hare Intl.)36 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 200 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 5
    • 2 Double Beds
    More details
  • Room, 1 Double Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 150 sq ft
    • Sleeps 2
    • 1 Double Bed
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • 225 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    3.8/5 guest room rating

    Room amenities

    • 225 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, Accessible, Non Smoking (Roll-in Shower)

    3.9/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Room, Accessible, Non Smoking (Roll-in Shower)

    4.1/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 King Bed

    Room amenities

    • 1000 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Suite, 2 Double Beds, Non Smoking

    Room amenities

    • 1000 sq ft
    • Sleeps 5
    • 2 Double Beds
    More details
  • Room, Non Smoking (Roll-in Shower)

    Room amenities

    • 205 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, Accessible, Non Smoking (Roll-in Shower)

    Room amenities

    • 1000 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, Accessible, Business Lounge Access (Bathtub)

    Room amenities

    • 200 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Room, Non Smoking, Business Lounge Access

    Room amenities

    • 225 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Suite, Multiple Beds, Non Smoking

    Room amenities

    • 1000 sq ft
    • Sleeps 8
    • 3 King Beds
    More details
  • Business Room, 2 Double Beds, Non Smoking

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Business Room, 1 King Bed, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 275 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 2 Bedrooms, Non Smoking (Parlor)

    Room amenities

    • 1000 sq ft
    • Sleeps 4
    • 1 King Bed and 2 Double Beds
    More details
  • Room, 2 Double Beds

    4.4/5 guest room rating

    Room amenities

    • 300 sq ft
    • City view
    • Sleeps 5
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • 200 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details

About this area

Chicago

Located near the beach, Palmer House a Hilton Hotel is in Chicago's The Loop neighborhood, an area with good shopping. Willis Tower and Navy Pier are notable landmarks, and the area's natural beauty can be seen at Millennium Park. John G. Shedd Aquarium and Lincoln Park Zoo are not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient to public transportation: Monroe Station (Red Line) and Monroe Station (Blue Line) are just steps away.

Map
Popular Location

What's nearby

  • Art Institute of Chicago - 4 min walk
  • Millennium Park - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Chicago Riverwalk - 14 min walk

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 8 min walk
  • Chicago, IL (ORD-O'Hare Intl.) - 36 min drive

Restaurants

  • Flat Top Grill - 1 min walk
  • Vapiano - 1 min walk
  • Freshii - 1 min walk
  • Corner Bakery Cafe - 1 min walk
  • Grill Room - 2 min walk
Questions about this property?Find answers

About this property

Palmer House a Hilton Hotel

Historic Chicago hotel in The Loop, walk to Art Institute of Chicago
A full-service spa, a restaurant, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. All 1641 rooms offer comforts like pillowtop beds and premium bedding, plus WiFi and TVs with cable channels. Other amenities available to guests include wired Internet, minibars, and room service.
Palmer House a Hilton Hotel offers 1641 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Refrigerators, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Balance Spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
The spa is open daily. Guests under 13 years old are not allowed in the spa.

Property amenities

Internet

Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Self parking: USD 52 per night
Valet parking: USD 82 per night
Parking height restrictions apply
Limo/town car service

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 7-34 per person
1 restaurant
1 bar
Room service available

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Shopping
Steam room

Family friendly

Dry cleaning service
Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator (on request)

Conveniences

ATM/banking services
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Languages spoken

Chinese
English

Business services

Business center
Conference space (110000 square feet)

Spa

12 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Hydrotherapy
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding

Bathroom

Eco-friendly toiletries
Hair dryer
Shower/tub combination

Entertainment

37-inch TV
Cable channels
Pay movies
Premium channels
Video-game console

Food and drink

Minibar
Refrigerator (on request)

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 27 April 2020 to 26 June 2020 (dates subject to change).
The property will be renovating from 13 February 2019 to 30 June 2020 (completion date subject to change). The following areas are affected:
  • Spa tub
  • Swimming pool
This property is closed from 27 April 2020 to 26 June 2020 (dates subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Up to 75 lbs

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for USD 40.0 per stay

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 34 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Self parking fee: USD 52 per night
  • Valet parking fee: USD 82 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at Palmer House a Hilton Hotel and receive a full refund?
Yes, Palmer House a Hilton Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Palmer House a Hilton Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, this hotel allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of USD 50 per accommodation, per stay.
How much is parking at Palmer House a Hilton Hotel?
Self parking is available for USD 52 per night. Valet parking is available for USD 82 per night.
What time is check-in at Palmer House a Hilton Hotel?
Check-in is from 3 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Palmer House a Hilton Hotel?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is this property located?
Located in The Loop, this spa hotel is within a 5-minute walk of Art Institute of Chicago and Millennium Park. Chicago Theatre and Willis Tower are also within 15 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.

Guest reviews

4.2
5 - Excellent
6,873
4 - Good
4,326
3 - Okay
1,565
2 - Mediocre
684
1 - Poor
365
4.4
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.2
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Mar 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      The property is beautiful. The room was clean and the beds comfortable. The bathroom was well appointed. There isn't much of a view due to the age of the building with other properties built up around it over the years. If you want breakfast or, at a minimum, coffee in you room in the morning, there is no service in this hotel.

      Stayed 2 nights in Mar 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      This is a great historic hotel. The rooms are a bit smaller than the newer, sleek hotels, but the lobby and public spaces are grand and impressive.

      Stayed 4 nights in Mar 2020

      4/5 Good

      • Liked: Staff & service, property conditions & facilities

      Loved staying at this historic location! The interior of the building is gorgeous. Staff were friendly and helpful. The only negatives were that our room could have been a little cleaner and in better repair. It was good overall - just small improvements like wiping down doors and walls, recaulking around toilet and tub, etc. would have made it more appealing.

      Stayed 2 nights in Mar 2020