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Tru by Hilton Chicopee Springfield

2.5 star property
Hotel in Chicopee with free breakfast and 24-hour fitness center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Tru by Hilton Chicopee Springfield

Premium bedding, down comforters, blackout drapes, iron/ironing board
Terrace/patio
Exterior
Lobby
Towels
Reviews
8.8

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Pet friendlyPet friendlyPet friendly
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • BarBarBar
The price is $101
$115 total
includes taxes & fees
Jul 1 - Jul 2

Explore the area

Map
440 Memorial Dr, Chicopee, MA, 01020
  • Popular LocationMassMutual Center9 min drive
  • Popular LocationMGM Springfield9 min drive
  • Popular LocationNaismith Memorial Basketball Hall of Fame10 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)30 min drive

Most relevant reviews

ExperimentalCarousel

4/10 Poor

The check in process was not a friendly check in. Melissa was is the face of Hilton was super rude. I asked about ear...
Jennifer
Jun 8, 2024

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed

9.3/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

8.5/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

9.5/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing) | Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

7.8/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down comforters, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4/10 Exceptional

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LED TV
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Fairfield Inn & Suites by Marriott Springfield Enfield
Pool
Breakfast included
Pet friendly
Free WiFi
8.8 out of 10, Excellent, (817)
The price is $110
$127 total
includes taxes & fees
23 Jun - 24 Jun
Fairfield Inn & Suites by Marriott Springfield Enfield

About the neighborhood

Chicopee

Tru by Hilton Chicopee Springfield is located in Chicopee. Holyoke Mall and Randall's Farm and Greenhouse are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicopee Memorial State Park and Lake Lorraine State Park. Check out an event or a game at Big E, and consider making time for Six Flags New England, a top attraction not to be missed.
Visit our Chicopee travel guideOpens in a new window

What's nearby

  • Chicopee Falls Dam - 15 min walk
  • Baystate Medical Center - 8 min drive
  • MassMutual Center - 9 min drive
  • MGM Springfield - 9 min drive
  • Naismith Memorial Basketball Hall of Fame - 10 min drive

Getting around

  • Holyoke Station - 12 min drive
  • Bradley Intl. Airport (BDL) - 31 min drive

Restaurants

  • ‪Chick-Fil-A - ‬5 min walk
  • ‪Dunkin' - ‬13 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Dunkin' - ‬19 min walk

About this property

Tru by Hilton Chicopee Springfield

Property highlights
You can look forward to free to-go breakfast, a terrace, and an arcade/game room at Tru by Hilton Chicopee Springfield. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Swimming pool with sun loungers
  • Free self parking
  • An indoor pool, a 24-hour front desk, and smoke-free premises
  • A front-desk safe, luggage storage, and free newspapers
  • Guest reviews speak well of the breakfast, helpful staff, and location
Room features
All 108 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Art supplies and free infant beds
  • Mini fridges and irons/ironing boards
  • LED TVs with premium channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Art supplies
  • Children's games
  • Children's toys
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 floor
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Private bathroom
  • Towels

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0004550610
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Does Tru by Hilton Chicopee Springfield have a pool?

Yes, this property has an indoor pool. Pool access starts at 7:00 AM.

How much does it cost to stay at Tru by Hilton Chicopee Springfield?

As of 9 Jun 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Chicopee Springfield on 1 Jul 2024 start from US$101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Chicopee Springfield pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Chicopee Springfield?

Self parking is free at this property.

What time is check-in at Tru by Hilton Chicopee Springfield?

Check-in start time: 3:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Chicopee Springfield?

Check-out is at noon.

Where is Tru by Hilton Chicopee Springfield located?

Situated in Chicopee, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Indian Motorcycle Museum and Connecticut River are also within 6 mi (10 km).

Tru by Hilton Chicopee Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 615 out of 1012 reviews" "
Rating 8 - Good. 247 out of 1012 reviews" "
Rating 6 - Okay. 83 out of 1012 reviews" "
Rating 4 - Poor. 37 out of 1012 reviews" "
Rating 2 - Terrible. 30 out of 1012 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Jennifer

Traveled with partner
Disliked: Cleanliness, staff & service
The check in process was not a friendly check in. Melissa was is the face of Hilton was super rude. I asked about early check in before I even checked in and she just reprimanded us for even asking saying they do not do an early check in. Attitude was not welcoming and then proceeded to slam the keys on the counter telling us to look up our room number ourselves since I couldn’t read the room number on the key card. Totally rude and funny because the front door and lobby is all about welcoming guests etc. had I not already prepaid this I would have walked out and stayed at a different hotel. Coffee was good. Room was not cleaned at all and we had to request fresh towels and make our own bed. Don’t waste your money here. There is likely more friendlier options without this sort of service. I hope they realize how rude this women was. Other workers were nice just this young lady totally scary and rude.
Stayed 4 nights in May 2024

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay at this property. My biggest complaint is the noise. Close to Mass Pike you could hear trucks traveling at night. This week I stayed on 2nd floor and young kids were running up & down hallways. Im sure excited to attend the areas many attractions. However, the hall in the morning was left with snacks all over the floor, doors banging loud TV’s. Wow parents control your kids. And btw, they were the same rude kids cutting in line at the breakfast buffet. Honestly, not really a hotel issue. However, Hilton could have intervened with the nonsense. People are their to relax and get a good nights sleep.
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in easy with very polite and helpful attendant. Bed was extremely comfortable and rooms clean. Only disappointment was no restaurant and bar in the hotel itself. When reading description online I was under the impression there was a restaurant and bar onsite. There is but not in the hotel itself. Plenty of restaurants and shopping nearby
Stayed 1 night in May 2024

8/10 Good

Alan, South Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Nina, Georgetown

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to stay and very nice and helpful staff
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soap dispensers in the bathrooms needs to be rethought. Not a good design. Try again
Stayed 1 night in May 2024

6/10 Okay

stan

Stayed 2 nights in May 2024

10/10 Excellent

Fitzroy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean friendly staff
Stayed 1 night in May 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5