SpringHill Suites Cincinnati North/Forest Park

We were there with our softball team, so about 9 rooms. (Many other teams from the tournament were there to andh ad issues also) The front desk staff, 2 different men, were rude, unhelpful, and condescending. Joking about not having our reservation, not once but twice when we just drove 7 hours with 2 little kids. He wouldn't tell us what the $20/day fee was for. Let us buy laundry soap but yet didnt have quarters to run the machine. The maintenance man, Darnell (or similar to that) was friendly and helpful but, at least 3 rooms in our group had to call for help. Our room had 4 large spiders and a few ants, that we saw. Our carpet near the AC unit was soaking wet. So wet that if you walked on it, water splashed up. Breakfast area was large, appeared clean with a good selection. Pool has cracks all near the stairs/ladder. 1 pool gate was closed with a chain lock. Other gate, didnt lock so anyone (say a little kid!) could enter.