“We arrived early in the morning and called to ask if a room was available as check in was at 4 pm. We were told they would call if the room was available sooner. That was not a problem, but we arrived at the hotel at 5pm and we were told the room still was not ready and would not be ready for another 10 minutes. We were not offered anything but an apology for this.
The good: the suite is huge! Plenty of room to entertain and a large balcony. The location on Northampton Street is great and……