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Indoor Spa Tub
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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.2/5 Very Good
986 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Breakfast Available

Map

Explore the area

Popular LocationHaymarket4 min walk
Popular LocationWallraf-Richartz-Museum4 min walk
Popular LocationCity Hall6 min walk
AirportCologne (CGN-Cologne - Bonn)13 min drive

Choose dates to view prices

  • Standard Room

    4.4/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsStandard Room
  • Comfort Room (Cathedral view)

    4.5/5 guest room rating

    Room amenities

    • 312 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsComfort Room (Cathedral view)
  • Superior Room

    4.4/5 guest room rating

    Room amenities

    • 355 sq ft
    • Sleeps 3
    • 1 King Bed OR 2 Twin Beds
    More detailsSuperior Room
  • Room allocation upon arrival

    4.6/5 guest room rating

    Room amenities

    • 301 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsRoom allocation upon arrival

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cologne

Located in Cologne's Innenstadt neighborhood, Dorint Hotel am Heumarkt Köln is in the historical district and on a river. Wallraf-Richartz-Museum and Volkstheater Millowitsch are cultural highlights, and some of the area's notable landmarks include Alter Markt and Cologne Cathedral. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion. Our guests appreciate the hotel's central location.

Visit our Cologne travel guide
Map
Popular Location

What's nearby

  • Haymarket - 4 min walk
  • Wallraf-Richartz-Museum - 4 min walk
  • Alter Markt - 5 min walk
  • City Hall - 6 min walk
  • Great St. Martin Church - 9 min walk

Getting around

  • Heumarkt U-Bahn - 3 min walk
  • Cologne Central Station - 12 min walk
  • Cologne - Bonn Airport (CGN) - 13 min drive

Restaurants

  • Harry’s New-York Bar — 1 min walk
  • Harry's New-York Bar - 1 min walk
  • Supa Salad - 1 min walk
  • Ben & Jerry’s - 2 min walk
  • Hard Rock Cafe - 2 min walk

About this property

Dorint Hotel am Heumarkt Köln

Luxury Cologne hotel in Innenstadt, walk to Alter Markt
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a spa tub, a sauna, and a 24-hour business center are onsite. All 262 rooms offer free WiFi, minibars, and TVs with satellite channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Dorint Hotel am Heumarkt Köln offers 262 accommodations with minibars and safes. Televisions come with satellite channels and pay movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cologne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a spa tub and a sauna.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

HOLMES PLACE HEALTH CLUB (nicht kostenfrei) has 2 treatment rooms. Services include body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitizer provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 28 per day
  • Parking height restrictions apply
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish

Business services

  • 24-hour business center
  • Meeting rooms
  • Conference space

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 29 per person (approximately)
  • Self parking fee: EUR 28 per day (in/out privileges)
  • Pet fee: EUR 20 per accommodation, per night
  • Facilities fee: EUR 15 per person, per day and includes use of:

  • - Fitness facilities
    - Sauna
    - Spa tub
    - Spa
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Contactless check-out is available.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

am Heumarkt Köln
Dorint Hotel am Heumarkt Köln
Dorint am Heumarkt Hotel Köln
Dorint am Heumarkt Köln Cologne
Dorint Hotel am Heumarkt Köln Cologne
Dorint Hotel Köln am Heumarkt
Heumarkt Hotel Köln
Heumarkt Köln Hotel
Hotel Köln Heumarkt
Köln Dorint Hotel am Heumarkt
Köln Hotel am Heumarkt
Dorint am Heumarkt Köln
Dorint Am Heumarkt Koln
Dorint Hotel am Heumarkt Köln Hotel
Dorint Hotel am Heumarkt Köln Cologne
Dorint Hotel am Heumarkt Köln Hotel Cologne

Frequently asked questions

Can I cancel my reservation for free at Dorint Hotel am Heumarkt Köln and receive a full refund?
Yes, Dorint Hotel am Heumarkt Köln offers free cancellation on select room rates, because flexibility matters! Please refer to Dorint Hotel am Heumarkt Köln cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Dorint Hotel am Heumarkt Köln?
As of Jul 11, 2020, prices found for a 1-night stay for 2 adults at Dorint Hotel am Heumarkt Köln on Jul 26, 2020 start from $100, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 20 per accommodation, per night.
How much is parking at this property?
Self parking is available for EUR 28 per day.
What time is check-in at this property?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Innenstadt, this luxury hotel is within a 10-minute walk of Wallraf-Richartz-Museum, Alter Markt, and City Hall. Romano-Germanic Museum and Great St. Martin Church are also within 10 minutes. Heumarkt U-Bahn is only a 3-minute walk and Neumarkt U-Bahn is 8 minutes.

Guest reviews

Overall score and ratings for Dorint Hotel am Heumarkt Köln

4.2
Very Good
5 - Excellent
473
4 - Good
367
3 - Okay
89
2 - Mediocre
31
1 - Poor
26
4.4
Cleanliness
4.2
Service and Staff
4.1
Amenities
4.2
Property condition

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

The reception was very unfriendly. I came to my room and the A/C was on freeze, even it was very fresh outside. I turned it of and ask the reception to have a look that the A/C is really off. At the late evening I came back to my room and it was horrible cold. I went to bed with my clothes and checked out next morning and lost 4 nights I paid for. Better then to get a cold. The breakfast for 17 Euros was poor. Coffee maker was not working, the coffee holder for used coffee was full. After they empty it , I went for another Cappuccino and the milk exploded all over me, the milk container was empty. Difficult to understand that bad service, because they had no much guests. The front desk was not friendly at all , they just don’t care!!! I can’t recommend that hotel!!!

Stayed 5 nights in Jun 2020

2/5

  • Disliked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Nice, friendly staff, great location. Only slight issue was my room being really hot, despite setting the thermostat to the coolest setting...

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Jan 2020

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Amenities, property conditions & facilities

Good location, clean Basic amenities, no use of spa facilities.

Stayed 2 nights in Jan 2020