Ratings based on 441 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Dallas,Texas

Posted Sep 29, 2017
The carpet and dog smell of urine once you step off the elevator is just nasty. The bathroom had mildew and mold by the shower. The carpet in the room felt wet. If the hotel take care of these problem it would be a nice hotel.
Comment from Hotel Management
Oct 2, 2017 by FOM, Hotel Management
I’ve received your review of La Quinta Denton - University Drive. It looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team, and it’s through comments such as yours that we’re able to improve. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn & Suites once again. Sincerely, Peter Perez General Manager
2 out of 5
by A verified traveler

Dirty hotel

Posted Sep 29, 2017
My room had an infestation of flies. I was given a flyswatter and some bug spray. Then I had to argue about getting compensation. They had no extra rooms that night so I had to stay in the room with the flies. Needless to say, I did not sleep well.
Comment from Hotel Management
Oct 2, 2017 by FOM, Hotel Management
I’ve received your review of La Quinta Denton - University Drive. It looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Because of your feedback, we have addressed the issue fully and completely. Thanks again for your time, and hope we’ll see you back with us at La Quinta Inn & Suites once again. Sincerely, Peter Perez General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma city

Good value

Posted Aug 23, 2017
The hotel is conveniently located right off the highway. Renovations were underway while we were there but they did not make racket in the evening, so it was comfortable. Very clean, nice rooms.
Comment from Hotel Management
Sep 8, 2017 by FOM, Hotel Management
Thanks for your feedback. I’m pleased to hear that you had such an enjoyable stay at La Quinta Denton - University Drive. Your comments are how we look to improve ourselves to better serve you, our valued guests! These positive remarks are much appreciated and will be forwarded to our team. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon! Sincerely, Peter Perez General Manager
5 out of 5
by A verified traveler

Posted Jul 19, 2017 on Hotels
Comment from Hotel Management
Aug 2, 2017
Thanks for your feedback. I’m pleased to hear that you had such an enjoyable stay at La Quinta Denton - University Drive. Your comments are how we look to improve ourselves to better serve you, our valued guests! These positive remarks are much appreciated and will be forwarded to our team. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon! Sincerely, Peter Perez General Manager
4 out of 5
by Joelle

Good Service, Not So Good Beds

Posted Jul 17, 2017 on Hotels
The beds were odd and made lots of noise. The beds were hard in the middle and softer on the sides/uneven. When you rolled over in the night, it was creaky and loud.
Comment from Hotel Management
Aug 2, 2017
I appreciate you taking the time to tell us about your experience at La Quinta Denton - University Drive. Your satisfaction and continued trust in La Quinta Inn & Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Peter Perez General Manager
5 out of 5
by Bridgett

Very Clean Hotel

Posted Jul 16, 2017 on Hotels
This hotel was clean and the staff was very nice.
Comment from Hotel Management
Aug 2, 2017
Thanks for your feedback. I’m pleased to hear that you had such an enjoyable stay at La Quinta Denton - University Drive. Your comments are how we look to improve ourselves to better serve you, our valued guests! These positive remarks are much appreciated and will be forwarded to our team. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon! Sincerely, Peter Perez General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 10, 2017
Every thing was clean and staff was helpful and friendly.
Comment from Hotel Management
Jul 11, 2017 by GM, Hotel Management
Thanks for your feedback. I’m pleased to hear that you had such an enjoyable stay at La Quinta Denton - University Drive. Your comments are how we look to improve ourselves to better serve you, our valued guests! These positive remarks are much appreciated and will be forwarded to our team. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon! Sincerely, Peter Perez General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Great except for the shower

Posted Jul 6, 2017
Everything was great there. The only thing that could be improved was the shower was a little low on pressure.
Comment from Hotel Management
Jul 6, 2017 by GM, Hotel Management
Thanks for your feedback. I’m pleased to hear that you had such an enjoyable stay at La Quinta Denton - University Drive. Your comments are how we look to improve ourselves to better serve you, our valued guests! These positive remarks are much appreciated and will be forwarded to our team. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We hope to see you again soon! Sincerely, Peter Perez General Manager La Quinta Denton - University Drive
2 out of 5
by A verified traveler from tx

Denton tx

Posted Jul 2, 2017
Barking dogs. Non working elevators. Rude night staff
Comment from Hotel Management
Jul 5, 2017 by LQ Customer Care, Hotel Management
Dear Bill, We would like to offer our sincerest apologies for the noise issues you encountered during your stay. To also hear the elevators were not working and the staff was rude, truly regrettable. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Thank you very much for bringing your concerns to our attention. Respectfully, Lacey
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2017
The beds and pillows were uncomfortable. In a room with two queen beds it would be nice to have a second chair. The elevator was hot and had an odor. Since the access road is one way, the rear entry road could be more direct and accessible.
Comment from Hotel Management
Jul 6, 2017 by GM, Hotel Management
I appreciate you taking the time to tell us about your experience at La Quinta Denton - University Drive. Your satisfaction and continued trust in La Quinta Inn & Suites are our top priorities. I look forward to showing you that we’re working hard to make sure each visit meets your expectations and our high standards. Thanks again for your time, and we look forward to seeing you again soon. Sincerely, Peter Perez General Manager La Quinta Denton - University Drive
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