The property is stunning! Everything is high end, fresh, well kept. What was described as a "Grab and Go" breakfast was a delicious offering of fresh and delicious choices including breakfast burritos, pastries, yogurt, cereals & juices.
We enjoyed borrowing their bikes and exploring the trails surrounding the hotel.
Literally the only downside was the less than friendly staff. With the exception of one incredibly friendly and helpful woman who checked us in, we were met with blank stares and indifference, which was a surprise given how much care had obviously been placed in every other aspect of the hotel. At breakfast, despite being the only two people standing at the bar and there being two staff members behind the bar, we were not greeted or offered help. The same went for borrowing the bikes - there was a staff member standing at the desk watching us look at the bikes and discuss how we might go about borrowing them, but she never offered help and when we asked her directly she seemed bothered to have to help us. As we were leaving, our hands full of bags and two staff members at the desk with no guests around, they did not say goodbye or thank you or offer to get the door. We loved the property but the staff puts off a very unwelcoming vibe. *with the exception of the one we encountered upon check in, who deserves recognition for how wonderful she was*
I'd love to visit this hotel again, I just hope they've brushed up on their hospitality before we return.
