Hotel Intercontinental in Dhaka is a very clean & well maintained hotel. I stayed there for 7 nights. The staff and management are ready to provide superb service. The check-in was great and fast (however I would rate it as a 9/10 where 10/10 would be equivalent to the mind-blowing check-in experience the Taj Hotels provide). The rooms are very spacious with bathrooms that was high end. I stayed one night in a twin room and later was upgraded to a king suite. Both rooms were comfortable with the King Suite being really comfortable, of course! I stayed at Radisson Blu Dhaka, but Intercontinental Dhaka’s rooms are by far better, cleaner, more comfortable.
I enjoyed the fruit baskets and the afternoon chocolate & dates! And not to mention the fresh flowers in the room that were changed every 2-3 days! These small yet meaningful touches to room service made our stay memorable!
What could be improved? communication. During my 7-night stay, three nights the air conditionings & at least on two nights the water was serviced. The timings of these service ends were always wrong! My first night was a very difficult one. The communication letter/notice said water could be shut off during the night until 5:30 AM but we did not have water until, at least 8:30 AM or so and we are both early risers. That created an unhygienic condition in our bathroom. We were told that the hot water would be available right after the water was on and ended up with a cold shower in the winter!