Sofitel Dubai The Palm Resort & Spa

Photo gallery for Sofitel Dubai The Palm Resort & Spa

6 bars/lounges, poolside bar, beach bar
Private beach, white sand, free beach cabanas, sun loungers
2 indoor pools, 6 outdoor pools, cabanas (surcharge), pool umbrellas
2 indoor pools, 6 outdoor pools, cabanas (surcharge), pool umbrellas
2 indoor pools, 6 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of Sofitel Dubai The Palm Resort & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai The Palm Resort & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
East Crescent Road, Dubai, 55558

Explore the area

  • Popular LocationAquaventure4 min drive
  • Popular LocationDubai College13 min drive
  • Popular LocationAl Sufouh Beach17 min drive
  • AirportDubai (DXB-Dubai Intl.)34 min drive

Choose dates to view prices

About this area

Dubai

Sofitel Dubai The Palm Resort & Spa is located in Palm Jumeirah, a neighborhood in Dubai, and is near a metro station and on a private beach. The Walk and Dubai Marina Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sheikh Zayed Road and Wild Wadi Water Park. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo and Dubailand.

What's nearby

  • Aquaventure - 4 min drive
  • Dubai College - 13 min drive
  • Al Sufouh Beach - 17 min drive
  • Madinat Jumeirah - 17 min drive
  • Burj Al Arab - 18 min drive

Restaurants

  • Manava — 1 min walk
  • Porterhouse Grill — 1 min walk
  • Manava — 4 min walk
  • Asateer Tent — 6 min drive
  • Saffron — 6 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 34 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

5-star luxury resort by the ocean
With a private beach, free beach cabanas and a beach bar, Sofitel Dubai The Palm Resort & Spa is the perfect place to soak up some sun. Indulge in a body wrap, a body scrub, and a deep-tissue massage at Sofitel SPA, the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature international cuisine and al fresco dining. The gym offers yoga classes and aerobics classes; other things to do include windsurfing, boat tours, and rowing/canoeing.
Additional perks include:
  • 6 outdoor pools and 2 indoor pools, with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • Breakfast (surcharge), a free shopping center shuttle, and a 24-hour front desk
  • A sauna, an outdoor tennis court, and massage treatment rooms
  • Guest reviews say great things the family-friendly amenities, pool, and helpful staff
Room features
All 361 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the clean, spacious rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 40-inch flat-screen TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 145.00 per person
  • 7 restaurants
  • 6 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 indoor pools
  • 6 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Boat tours
  • Canoeing
  • Children's pool
  • Fishing
  • Fitness center
  • Full-service spa
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 indoor pools
  • 6 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare/activities
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Conference center (13149 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Marina onsite
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 145.00 per person (approximately)
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 3 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 669 out of 979 reviews
5 - Excellent 68%
Rating 4 - Good. 226 out of 979 reviews
4 - Good 23%
Rating 3 - Okay. 53 out of 979 reviews
3 - Okay 5%
Rating 2 - Poor. 21 out of 979 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 979 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean, very comfortable, and the staff was amazing. They were extremely accommodating and upgraded the room!!! Great!! I had a wonderful experience at the Sofitel Dubai The Palm!!
Stayed 3 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly the staff were impeccable each and everyone. Obviously I didnt meet them all but those I had the pleasure of engaging Thankyou for your hospitality. I like the fact that the hotel wasn't more than a few floors and I loved that they've brought the outside in with walls of living plants. My room was lovely and the bed was perfect. I slept so well. I was sure i could feel the sea rocking me gently even while awake. And the beach...I can actually say I've never felt so relaxed.
Stayed 6 nights in Nov 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice. We stayed in the Opera Suite for 8 nights. Couple 2 kids. Very spacious room. Excellent service. Good breakfast. Friendly staff. Free underground parking. Only issues are: a little noisy on the balcony at times with the sound of some generator. Also there was sewerage smell one night in the underground parking lot.
Stayed 8 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff was top notch!!! Enjoyed every minute of my stay when I go back I will be staying again!! Definitely well worth it!
Stayed 5 nights in Nov 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 7 nights in Nov 2021