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Sofitel Dubai The Palm Resort & Spa

Photo gallery for Sofitel Dubai The Palm Resort & Spa

Exterior
5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
5 outdoor pools, open 9:00 AM to 6:00 PM, cabanas (surcharge)
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Sofitel Dubai The Palm Resort & Spa

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Dubai The Palm Resort & Spa

5.0 star property

4.5/5 Wonderful

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
Map
East Crescent Road, Dubai, 55558

Explore the area

  • Popular LocationAquaventure4 min drive
  • Popular LocationLost Chambers4 min drive
  • Popular LocationDubai College13 min drive
  • AirportDubai (DXB-Dubai Intl.)34 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Dubai

Sofitel Dubai The Palm Resort & Spa is located in Palm Jumeirah, a neighborhood in Dubai, and is near a metro station and on a private beach. Travelers who have shopping on the agenda can visit Mall of the Emirates and Dubai Marina Mall, while those looking for another kind of activity may want to check out Burj Al Arab. Traveling with kids? Consider Dubai Aquarium & Underwater Zoo and Aquaventure.

What's nearby

  • Aquaventure - 4 min drive
  • Lost Chambers - 4 min drive
  • Dubai College - 13 min drive
  • Burj Al Arab - 24 min drive
  • Madinat Jumeirah - 25 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 4 min drive
  • Dubai Intl. Airport (DXB) - 34 min drive

Restaurants

  • Manava - 4 min walk
  • Seafire Steakhouse - 4 min drive
  • Starbucks - 4 min drive
  • Asateer Tent - 6 min drive
  • Saffron - 6 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

5-star luxury resort located in Palm Jumeirah
You can look forward to a marina, a roundtrip airport shuttle, and 2 poolside bars at Sofitel Dubai The Palm Resort & Spa. This resort is a great place to bask in the sun with a private beach, free beach cabanas, and a beach bar. Indulge in a body scrub, a manicure/pedicure, and hydrotherapy at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants, which feature international cuisine and al fresco dining. The gym offers aerobics classes and yoga classes; other things to do include sailing, scuba diving, and rowing/canoeing. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
Additional perks include:
  • 5 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free shopping center shuttle, and an outdoor tennis court
  • A front desk safe, concierge services, and free newspapers
  • Guest reviews say great things the family-friendly amenities, pool, and helpful staff
Room features
All 361 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with rainfall showers and separate tubs/showers
  • 40-inch flat-screen TVs with satellite channels
  • Balconies, daily housekeeping, and desks

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free shopping center shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 155 for adults and AED 77.50 for children
  • 7 restaurants
  • 2 poolside bars, 6 bars/lounges and 1 beach bar
  • 24-hour room service

Restaurants on site

  • Manava
  • Laguna Lounge
  • Porterhouse Grill
  • Moana

Things to do

  • 5 outdoor pools
  • Aerobics classes
  • Arcade/game room
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Lifeguards on site
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (13149 square feet of space)
  • Meeting rooms - 9

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • Lifeguards on site
  • Marina onsite
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 28 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 40-inch flat-screen TV
  • iPod dock
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 500.00
  • New Year's Eve (31 December) Gala Dinner per adult: AED 2500
  • New Year's Eve (31 December) Gala Dinner per child: AED 1750 (from 12 to 18 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 155 for adults and AED 77.50 for children (approximately)
  • Airport shuttle fee: AED 350 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

We should mention

Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Dubai Palm Resort
Dubai Palm Sofitel
Sofitel Dubai Palm
Sofitel Dubai Palm Resort
Sofitel Resort
Sofitel Palm Resort
Sofitel Palm
Sofitel Dubai The Palm Resort Spa
Sofitel Dubai The Palm & Dubai
Sofitel Dubai The Palm Resort & Spa Dubai
Sofitel Dubai The Palm Resort & Spa Resort
Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 9:00 AM–6:00 PM.

How much does it cost to stay at Sofitel Dubai The Palm Resort & Spa?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at Sofitel Dubai The Palm Resort & Spa on Dec 8, 2022 start from $353.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sofitel Dubai The Palm Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sofitel Dubai The Palm Resort & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Sofitel Dubai The Palm Resort & Spa?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sofitel Dubai The Palm Resort & Spa?

Check-out is at noon.

Does Sofitel Dubai The Palm Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 350 per vehicle applies.

Where is Sofitel Dubai The Palm Resort & Spa located?

Nestled on the beach, this Palm Jumeirah resort is within 1 mi (2 km) of Lost Chambers and Aquaventure. The Pointe and Nakheel Mall are also within 6 mi (10 km). Atlantis Aquaventure Waterpark Station is 23 minutes by foot.

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 671 out of 999 reviews" "
" "5 - Excellent 67%
Rating 4 - Good. 229 out of 999 reviews" "
" "4 - Good 23%
Rating 3 - Okay. 58 out of 999 reviews" "
" "3 - Okay 6%
Rating 2 - Poor. 28 out of 999 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 13 out of 999 reviews" "
" "1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Christine
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Club lounge food and drink offering
Stayed 3 nights in Nov 2022

5/5 Excellent

FARES
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort located at the Palm. I enjoyed it and would come again

5/5 Excellent

Michael, Sheffield Lake
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a fragrant, Polynesian look and feel. The service was great from start to finish. Very kid friendly and proximate to the Aquaventure water park (15-20 minutes by foot).
Stayed 4 nights in Oct 2022

5/5 Excellent

david, Bayonne
Traveled with partner