2/10 Terrible
Patrice
Business traveler, Traveled with pets
Nov 21, 2022
Disliked: Cleanliness, staff & service, property conditions & facilities
The rate was very low so I rented two nights. They told me my dog wasn't allowed and I reminded them their listing said pets are allowed. They charged me an extra fee for two nights. I lost my driver's license and gave them my phone showing them a photo of it. They took my phone and I asked if they wanted me to email them that photo, and they said no. When I got my phone back I looked at it and saw that they had gone into my email and found the photo and emailed it to themselves. That was a huge violation. What else did they do with my phone while they had it in their office? They gave me a room that was dirty and the bathroom floor was soaked. They gave me another room that was in a very dark corner next to a loud family with tiny children screaming until 2:00 a.m. and the adults continued until 4:00 a.m. These were long-term residents who rent by the week. I woke up with head to toe bug bites that lasted weeks to heal. I heard about break-ins and I was afraid to leave my belongings in my room when I walked out to get food. I guess I got lucky because I wasn't robbed. This place was unlike any hotel I've ever stayed in my life it was disgusting and corrupt.
Patrice
Stayed 2 nights in Sep 2022