“We just returned from 9 days in Playa Del Carmen and thoroughly enjoyed our stay at Sal's place. The condo was even nicer than the photos as was the pool. The complex where the condo is has very nice security staff and all the residents we saw were all very friendly. Seems like a really nice community. Sal was very helpful with finding us info and contacts for a few tours we did while there. We also went to a couple of the restaurants he recommended and these were also great. Whenever I had a……
“We just returned from 9 days in Playa Del Carmen and thoroughly enjoyed our stay at Sal's place. The condo was even nicer than the photos as was the pool. The complex where the condo is has very nice security staff and all the residents we saw were all very friendly. Seems like a really nice community. Sal was very helpful with finding us info and contacts for a few tours we did while there. We also went to a couple of the restaurants he recommended and these were also great. Whenever I had a……
“This is the villa house with other hotel rooms and suites but is itself a stand-alone building. We loved the location close to the beach and Quinta Avenida, but we loved how quiet it was inside the complex. The staff were super helpful. Our kids loved the pool and we appreciated having air conditioning!
Our group of two families used all 4 bedrooms and appreciated that there were three bathrooms. We would definitely stay here again”
“This is the villa house with other hotel rooms and suites but is itself a stand-alone building. We loved the location close to the beach and Quinta Avenida, but we loved how quiet it was inside the complex. The staff were super helpful. Our kids loved the pool and we appreciated having air conditioning!
Our group of two families used all 4 bedrooms and appreciated that there were three bathrooms. We would definitely stay here again”
“Needs new furniture. All the furniture dinning and living room furniture old and stain. Needs Shower doors in all bathrooms. Water was going all over the floor. Needs new Kitchen cabinets. Rail in the stairs. My 88 yr old mother needed help to go up and down the stairs. Needs new toilet seats covers. According, to a lady is not a hotel and they only gave us 6 towels for 7 day stay. We had to go to a laundry mat to wash our towels.
Security guards were amazing and very helpful. Security guard……
“Needs new furniture. All the furniture dinning and living room furniture old and stain. Needs Shower doors in all bathrooms. Water was going all over the floor. Needs new Kitchen cabinets. Rail in the stairs. My 88 yr old mother needed help to go up and down the stairs. Needs new toilet seats covers. According, to a lady is not a hotel and they only gave us 6 towels for 7 day stay. We had to go to a laundry mat to wash our towels.
Security guards were amazing and very helpful. Security guard……
“Hay un olor fétido, como a agua estancada, en la recámara principal, en las otras dos habitaciones el olor es tolerable, aunque en uno de los baños el drenaje de la regadera es deficiente”
“Hay un olor fétido, como a agua estancada, en la recámara principal, en las otras dos habitaciones el olor es tolerable, aunque en uno de los baños el drenaje de la regadera es deficiente”
"This is the worst 5-star all-inclusive experience our family had during christmas. We did not have hot shower for three nights and the room has been freezing cold. We informed the hotel the first night and they kept sending maintenance people without fixing it. And whats worse, they did not really care about our problems. Everytime I called them, I need to explain the situation again. And what I got is 'we will send someone to fix' ' the hotel is fully booked so not possible to change the room' or 'this is the general problem'. The daily activities and restaurants are good but I think the room itself is the basic of which the problem and technicians visits, really bother our holiday mood."