Fitzwilliam Castle Hotels

"Clean room, useful fridge and microwave, safe parking."

"Wonderful excellent experience!!"

"Restaurant food is excellent. Room has a comfortable bed and sofa. Room rate a bit high."

"Clean rooms, good location, easy parking, excellent service!"

"This place looks like crime scene #2. The rooms are clean, but they're also ragged as hell. Holes in the wall, lights that don't work. It's where you go when you don't have any other choices. If that's the case, you could do worse. But block the door with a chair or suitcase, because the chains are busted."

"Had a great stay, staff friendly. Breakfast, lots of options - simple but great for our family. Everything we needed, we will be back. "

"Very well run hotel, conveniently located in the heart of Brattleboro. Free parking in a lot next to the hotel was a nice touch. My only gripe would be that my room (104) had no view as the windows were made of some kind of stained glass that you can't see through and couldn't open. Also they could not be closed all the way and allowed a cold draft to come through on a chilly night. I had to stuff towels in the open gaps to keep the chill out. A little strange I thought, but was manageable."

"Really nothing wrong with the hotel or its staff. The problem was homeless people living in the parking lot after hours. Cars running outside in the lot all night. A new security policy needs to be implemented."

"The bed was comfortable and we slept well. The staff that met us to register accommodated us with a ground level room as needed. We found the hall and room to smell of cigarettes. The carpeting throughout the motel halls and room was old, dirty and outdated. The doors in the hall ways were scuffed with age. I entered the room about 9pm. I switched the light switch by the door and no light came on. I used my phone light to find a lamp by the bed to have light in the room. The furniture in the room was a desk and a bureau. These were all scratched and filthy. Grime was visible on the surface of the desk. The mirror in the main room had dust along its frame. The hot water for the sink does not turn on but stays cold. The shower had hot water. The towels had a smell to them. The ceiling in the bathroom was stained and the plaster was falling down from an apparent water leak on the second floor unit. The continental breakfast was absolutely poor. There were places to make toast and bagels. No tongs to get the items. You had to use your hands. The trash containers had automatic lids that the automatic part was broken on. You have to use your hand to lift the corner of the cover them go back to eating your toast. That's bad. All in all the management follows no standard operating procedures on cleanliness and upkeep. The employees lack the work ethic to step up and into their position."