Ratings based on 920 Verified Reviews

4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Super

Posted Sep 16, 2017
Pros: Freshness
Cons: No
Location: Stayed there an extra night because of the closeness to attractions
New, extremely clean and helpful Breakfast is delicious
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2017
I can always count on Hilton. They are always clean and everything is nice and tidy.
Comment from Hotel Management
Aug 31, 2017 by Toby, Hotel Management
Thanks for the excellent review!
5 out of 5
Recommended
for Everyone
by A verified traveler from san antnio tx

Cozy and clean

Posted Aug 26, 2017
We really appreciated that room was clean and new. Lobby has cozy atomosphere with fire place free freshments. Staff was helpful.
Comment from Hotel Management
Aug 28, 2017 by Toby, Hotel Management
Thanks for the excellent review!
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Excellent

Posted Aug 1, 2017
Staff in the counter was very welcoming and our room was cleaned everyday with new towels and other bath accessories filled up.. I would like to say thank you for making our stay comfortable.
Comment from Hotel Management
Aug 1, 2017 by Toby, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location & stellar service

Posted Jul 30, 2017
Customer service exceeded my expectations and everything, from check in to check out, was smooth. As a single woman traveling for work security is top priority and the hotel takes extra steps to make sure things are monitored. Room = fantastic, clean, comfortable, & nicely appointed. Staff= stellar!
Comment from Hotel Management
Aug 1, 2017 by Toby, Hotel Management
Thanks for the excellent review! We appreciate all your kind words as well as your business!
5 out of 5
Recommended
for Families
by A verified traveler

Love this hotel.

Posted Jul 17, 2017
Location: Sedona canyon is close by; deer farm; williams
The hotel is clean; good laundry facility; free drinks and snacks facility encourage guess to go and sit outside.
Comment from Hotel Management
Jul 21, 2017 by Hilton Garden Inn team, Hotel Management
Thank you for your valuable feedback we really do appreciate your feedback
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel

Posted Jul 16, 2017
Pros: Hotel was clean, staff was friendly. Wish they had included a free breakfast.
Cons: Wish they would have offered a free breakfast. That was definitely not a deal breaker though; it was a great and affordable place to stay.
Location: Flagstaff was beautiful! Nice downtown area with plenty of quaint shops. Wish we could have stayed longer but were on our way to California.
The woman working the front desk at check-in (didn't get her name) was very friendly and helpful. Hotel was clean, staff was friendly. They did offer complimentary coffee, tea, and muffins!
Comment from Hotel Management
Jul 18, 2017 by Toby, Hotel Management
Thanks for all your kind words. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, lots of food and shopping nearby.

Posted Jul 14, 2017
Really enjoyed our stay. This hotel was close to some great dining in the historic downtown area.
Comment from Hotel Management
Jul 18, 2017 by Toby, Hotel Management
Thanks for the excellent review. We look forward to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel for tourism

Posted Jun 25, 2017
Best for tourism has everything you need and very clean
Comment from Hotel Management
Jun 30, 2017 by Hilton Garden Inn Team, Hotel Management
Thank you for choosing to stay with us at the Hilton Garden Inn. We appreciate your feed back.
5 out of 5
by Carla

Great Family Vacation

Posted Jun 23, 2017 on Hotels
It was very comfortable and the front desk was very helpful.
Comment from Hotel Management
Jun 30, 2017
I'm so happy you enjoyed your stay! Thank you from our entire Team