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Terrace/Patio
View from Room
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.4 out of 5 Excellent
969 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Breakfast Available
Business Services
Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Map

Explore the area

Popular LocationMedici Chapels4 min walk
Popular LocationBasilica of Santa Maria Novella7 min walk
Popular LocationSan Lorenzo Church7 min walk
AirportFlorence (FLR-Peretola)10 min drive

Choose dates to view prices

  • Classic Double or Twin Room

    4.9/5 guest room rating

    Room amenities

    • 182 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsClassic Double or Twin Room
  • Standard Triple Room

    4.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
    More detailsStandard Triple Room
  • Standard Quadruple Room

    4.8/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 4
    • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds
    More detailsStandard Quadruple Room
  • Single Room

    4.7/5 guest room rating

    Room amenities

    • 118 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsSingle Room
  • Quintuple room

    5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 5
    • 5 Twin Beds OR 1 Double Bed and 3 Twin Beds
    More detailsQuintuple room
  • Superior Double Room

    5/5 guest room rating

    Room amenities

    • 194 sq ft
    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsSuperior Double Room
  • Economy Room

    4.3/5 guest room rating

    Room amenities

    • 118 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsEconomy Room

About this area

Florence

Located in Florence's Santa Maria Novella neighborhood, Porta Faenza Hotel is in the city center and near the airport. Uffizi Gallery and Basilica of Santa Maria Novella are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Palazzo Vecchio. Looking to enjoy an event or a game? See what's going on at Nelson Mandela Forum or Stadio Artemio Franchi. Our guests love the hotel's central location.
Visit our Florence travel guide
View in a map
Popular Location

What's nearby

  • Medici Chapels - 4 min walk
  • Basilica of Santa Maria Novella - 7 min walk
  • San Lorenzo Church - 7 min walk
  • Cathedral of Santa Maria del Fiore - 9 min walk
  • Gallery of the Academy of Florence - 10 min walk

Getting around

  • Florence-Cascine Station - 4 min drive
  • Florence Santa Maria Novella Station - 6 min walk
  • AirportPeretola Airport (FLR) - 10 min drive

Restaurants

  • Da Nerbone — 4 min walk
  • Trattoria Il Porcospino — 5 min walk
  • La Divina Osteria — 5 min walk
  • Ciro & sons — 5 min walk
  • Cipolla Rossa Osteria — 5 min walk

About this property

Porta Faenza Hotel

3-star Florence hotel in Santa Maria Novella, walk to Cathedral of Santa Maria del Fiore
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. All 25 rooms offer free WiFi, minibars, and flat-screen TVs with satellite channels. Guests will also find room service, hair dryers, and safes.
Porta Faenza Hotel offers 25 accommodations with minibars and safes. 24-inch flat-screen televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries, and hair dryers. This Florence hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Safe Hospitality National Protocol (Italy)
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 28 per day

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: EUR 5 for adults and EUR 5 for children
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in from 1:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 5 for adults and EUR 5 for children (approximately)
  • Self parking fee: EUR 28 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Hotel Porta Faenza
Porta Faenza
Porta Faenza Florence
Porta Faenza Hotel
Porta Faenza Hotel Florence
Porta Faenza Hotel Hotel
Porta Faenza Hotel Florence
Porta Faenza Hotel Hotel Florence

Frequently asked questions

Can I cancel my reservation for free at Porta Faenza Hotel and receive a full refund?
Yes, Porta Faenza Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Porta Faenza Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Porta Faenza Hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Porta Faenza Hotel?
Self parking is available for EUR 28 per day.
What time is check-in at Porta Faenza Hotel?
Check-in is from 1:00 PM–anytime.
What time is check-out at Porta Faenza Hotel?
Check-out is at 11 AM.
Where is Porta Faenza Hotel located?
Located in Santa Maria Novella, this hotel is within a 5-minute walk of Via Faenza, Medici Chapels, and Fortezza da Basso. Cathedral of Santa Maria del Fiore and Basilica of Santa Maria Novella are also within 10 minutes. Florence Santa Maria Novella Station is 6 minutes by foot and Florence Statuto Station is 16 minutes.
4.4
Excellent
969 reviews
5 - Excellent
482
4 - Good
387
3 - Okay
84
2 - Poor
14
1 - Terrible
2

4.5/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great central location - only 5 mins walk to the Duomo and rail station. Warm reception from helpful staff. On quiet via Faenza so no overnight noise and a great sleep. Would recommend
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to be back:)
This hotel's location is about 5 min walk from the train station and 5 min to the center. Win-win. We were able to keep our luggages in their storage before our check-in time of 1pm. And yes, they warned us by email that 1pm was their checkin time.Despite being in an old building ( which all hotels are) the interior decoration Meets the standard. The room we had was for 5 people, two doubles and a twin beds. Very spacious, very clean, smells nice, wall and ceiling decor were fabulous. This hotel anticipated the needs of five people who will use the bathroom at the same time having 2 showers that can be used. Breakfast they served were plenty in the buffet. Meat, cereals, eggs and cakes. It was very good. Francesca and Beatrice were very helpful. They got us a tour for the next day by just picking up the phone and booking us. Francesca recommended a good restaurant for our dinner who served a juicy Florentine steak. We loved our stay here and would like to be back again. Thank you Francesca and Beatrice.
Stayed 1 night in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and friendly staff in the lobby. Great breakfast buffet and room service.
Stayed 3 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Great location; super comfortable, clean and the staff are so friendly and helpful. Will definitely stay here again!
Stayed 1 night in Jan 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 1 night in Jan 2020

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