Comment from Hotel Management
Mar 14, 2017 by R. K., Hotel Management
Thank you for taking the time to share your recent experience at the Residence Inn Fort Lauderdale Pompano Beach/Oceanfront with us.
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires essential renovations in our guest areas.
As you noticed, we are currently undergoing a major renovation to all of our guest areas. This is sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you.
Although we fell short of meeting your expectations during your past stay, I hope you will consider Residence Inn Fort Lauderdale Pompano Beach/Oceanfront on your next visit to Pompano Beach so that we can better deliver upon the guest experience you deserve.