“The hotel was not clean at all, and unfortunately, the customer service was just as disappointing. When we reported that $200 CAD was missing from my bag in our room, the reception staff did not take the situation seriously or offer any meaningful assistance. Instead, we were told that “$200 is not a lot.”
That response was completely unacceptable. It doesn’t matter whether the amount is $20 or $2,000, guests’ belongings and money should be safe in their rooms. No guest should have to worry……
“The hotel was not clean at all, and unfortunately, the customer service was just as disappointing. When we reported that $200 CAD was missing from my bag in our room, the reception staff did not take the situation seriously or offer any meaningful assistance. Instead, we were told that “$200 is not a lot.”
That response was completely unacceptable. It doesn’t matter whether the amount is $20 or $2,000, guests’ belongings and money should be safe in their rooms. No guest should have to worry……
Ruya