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Beach nearby, beach towels
Beach nearby, beach towels
2 outdoor pools
2 outdoor pools

Guest reviews

4.3 out of 5 Excellent
61 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
All inclusive
Air Conditioning
Spa
Restaurant
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationComplexo Balnear do Lido7 min walk
Popular LocationFormosa Beach2 min drive
Popular LocationCR7 Museum3 min drive
AirportFunchal (FNC-Cristiano Ronaldo)21 min drive

Choose dates to view prices

  • Standard Suite, Balcony

    5/5 guest room rating

    Room amenities

    • 431 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Twin Sofa Bed
    More detailsStandard Suite, Balcony
  • Deluxe Room, Balcony, Sea View

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Room, Balcony, Sea View
  • Superior Twin Room, Balcony

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 3
    • 2 Twin Beds
    More detailsSuperior Twin Room, Balcony
  • Deluxe Room, Balcony

    4/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Room, Balcony
  • Classic Room

    4.5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsClassic Room

About this area

Funchal

Pestana Royal Premium All Inclusive Ocean & Spa Resort is located near the beach and in an area with good shopping. Complexo Balnear do Lido and Funchal Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Madeira Botanical Garden and Santa Cruz Beach. CR7 Museum and Funchal Municipal Garden are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.
Visit our Funchal travel guide
View in a map
Popular Location

What's nearby

  • Complexo Balnear do Lido - 7 min walk
  • Formosa Beach - 2 min drive
  • CR7 Museum - 3 min drive
  • Funchal Marina - 4 min drive
  • Madeira Congress Center - 6 min drive

Getting around

  • AirportCristiano Ronaldo Airport (FNC) - 21 min drive

Restaurants

  • Garden Terrace — 1 min walk
  • Botanic — 1 min walk
  • Come Together — 4 min walk
  • Indian Palace — 4 min walk
  • Cris — 5 min walk

About this property

Pestana Royal Premium All Inclusive Ocean & Spa Resort

Elegant beach hotel and 2 outdoor swimming pools
At Pestana Royal Premium All Inclusive Ocean & Spa Resort, hit the nearby beach, dine onsite at Garden Terrace, or enjoy a drink at one of the hotel's 2 bars/lounges. All 324 rooms offer flat-screen TVs, minibars, and hair dryers. Safes, phones, and free toiletries are among the other amenities that guests will find.
Pestana Royal Premium All Inclusive Ocean & Spa Resort offers 324 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Land activities

Tennis

Entertainment

Onsite entertainment and activities

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Clean & Safe (Portugal)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Parking and transportation

  • No onsite parking available

Food and drink

  • All buffet and à la carte meals, snacks, and beverages included
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 2 outdoor pools
  • Children's pool
  • Mini golf
  • Playground
  • Spa services
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground

Conveniences

  • Ballroom
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Portuguese
  • Spanish

Outdoors

  • Garden

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3607

Property is also known as

Madeira Palace
Madeira Palace Regency
Madeira Regency
Pestana Royal Premium All Inclusive Ocean Resort Funchal
Madeira Regency Palace Aparthotel
Madeira Regency Palace Aparthotel Funchal
Madeira Regency Palace Funchal
Regency Madeira
Regency Madeira Palace
Regency Palace Madeira
Madeira Regency Palace Hotel Funchal
Regency Hotel Funchal
Regency Resort Funchal
Pestana Royal Premium All Inclusive Ocean Funchal
Pestana Royal Premium All Inclusive Ocean & Spa Resort Hotel
Pestana Royal Premium All Inclusive Ocean & Spa Resort Funchal

Frequently asked questions

Can I cancel my reservation for free at Pestana Royal Premium All Inclusive Ocean & Spa Resort and receive a full refund?
Yes, Pestana Royal Premium All Inclusive Ocean & Spa Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Pestana Royal Premium All Inclusive Ocean & Spa Resort cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Pestana Royal Premium All Inclusive Ocean & Spa Resort?
As of Oct 24, 2020, prices found for a 1-night stay for 2 adults at Pestana Royal Premium All Inclusive Ocean & Spa Resort on Nov 1, 2020 start from $205, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Pestana Royal Premium All Inclusive Ocean & Spa Resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Pestana Royal Premium All Inclusive Ocean & Spa Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pestana Royal Premium All Inclusive Ocean & Spa Resort?
Pestana Royal Premium All Inclusive Ocean & Spa Resort doesn't offer parking.
What time is check-in at Pestana Royal Premium All Inclusive Ocean & Spa Resort?
Check-in is from 4:00 PM–anytime.
What time is check-out at Pestana Royal Premium All Inclusive Ocean & Spa Resort?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at Pestana Royal Premium All Inclusive Ocean & Spa Resort?
Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis.
Where is Pestana Royal Premium All Inclusive Ocean & Spa Resort located?
Located in São Martinho, this all-inclusive hotel is within 1 mi (2 km) of Barreiros Stadium and Complexo Balnear do Lido. CR7 Museum and Funchal Marina are also within 3 mi (5 km).
4.3
Excellent
5 - Excellent
31
4 - Good
20
3 - Okay
7
2 - Poor
1
1 - Terrible
2

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2019

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve just returned from a fabulous 4 night stay at the Pestana Royal and we had a fantastic time.. from the minute we walked in the staff were welcoming and friendly.. The service and food quality in the restaurant was great, the buffet was clean, well stocked, plentiful food and lots of variety. Rooms were clean and comfortable. The pool area and pool bar were great, surrounded by gorgeous tropical gardens. We made use of the free shuttle to Funchal, great service.. would thoroughly recommend and will definitely return to Madeira to this or one of the other Pestana hotels.
Stayed 4 nights in Oct 2019

3/5 Okay

Traveled with group
Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service, amenities
Tho hotel is nice however the service needs to be improved. It would be good if the pool staff would require guests to keep the rules, which are on the wall, in and around the pool. We shared a room but needed to ask for soaps and towels reguraly. The provided pick nick basket was the same each day, and very basic. Some staff at the restaurant was quite rude. The shutter bus could run longer and all day long too. There are room to improve the entertainment in the hotel too. Overall we found the standard worsened since last year.
Stayed 10 nights in Aug 2019

4/5 Good

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully laid out, the vegetation is very pleasing, walking around the property to get to the pool, so lush and green. The staff are amazing, granted there may be one or two who are more difficult, the rest of the staff makes up for. The food could be tastier, however with such an immense buffet there is always something to choose that agrees with you, and the unlimited drinks are splendid. The views to the ocean are beautiful. If I were to go back to Madeira I’d more than likely book here again
Stayed 11 nights in Jun 2019

1/5 Terrible

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Cleanliness, staff & service
Disappointing for a variety of reasons
From the moment we checked in, we felt we were sold something different online than reality. No champagne at the Check-in, 3 of the 4 restaurants were closed and the one that was open was fully booked for the next 3 nights. The staff were also quite unwilling to resolve our concerns. This left us with the only option of 1 buffet restaurant which was our option for both lunch and dinner every night of our stay. The food wasn’t bad, but it was certainly not impressive given the price point of this hotel. The staff — from the check-in concierge, to the bartenders, to the pool staff have been very unhelpful. Their mentality is “go check if there is XYZ” vs finding out the answer to your question. For a high-end resort, this is simply unacceptable. This applied both to the pool staffs response when asking them for a towel, the bar tending staff when asking about food (when the only food option was closed) to the front desk not resolving our concerns to get seated in the dining room on any of our 3 nights during our stay. They did not offer any form of compensation until the last day, but we did not feel it was worth the effort to move rooms for 1 night. Our room was great with a balcony and great view. The pools and views of this resort are stunning. However, the level of service, friendliness, and lack of adequate food and drink options needs to be shared. Don’t expect good cocktails or food at this resort. Everything is pre-made, and designed for the masses. Would not recommend
Stayed 3 nights in Jun 2019