“预定价格278欧,酒店比预定的价格多收了46欧,离店前对此提出疑问,出示写清楚所有价格的预订单并要求退钱,酒店答应我会查询一下并尽快处理。但是退房后在我多次主动询问下,还是没有处理。hotels的客服帮我打电话发邮件联系,也没有回应。服务态度十分消极,非常不好的体验。We were overcharged by €46, and the hotel does not intended to refund the money after I told him the mistake he made.Hotels's custom service helped me to call them ,but no answers.Very terrible experience .Great city, but bad hotel service!!!”
“Amazing B & B - the rooms were spacious and so beautifully unique. Cleaning immaculate.
Hostess was super helpful. So many choices for breakfast. Wish we had have booked an extra night. ”
“Ariana was so incredibly nice, helpful, and accommodating! We arrived there at 11pm and discovered my hubby left his passport on the train. She immediately drove him to the train station and police department. The next morning we left very early to go to another city to get an emergency passport. She went so above and beyond to help us. She went to the port to see how late we could check in for our cruise and also found out for us if we could check in from the next city if we couldn’t be back in……
“Lovely place, host does not speak English. But is very handy with using google translate so language was never an issue. Extremely fresh eggs as chicken roam freely in the garden”
“Gentilezza dei proprietari/gestori e pulizia generale del b&b Top ,completa in positivo la mia recensione il fatto non da poco di poter entrare /parcheggiare la moto al sicuro dentro la struttura, nota positiva pure per la posizione vicinissima al centro di Forlì , 2 minuti a piedi ✌️”
“ne serait-ce que pour la gentillesse et le sens de l'hospitalité de nos hôtes, Alessandra et Luca, notre séjour à Ravenne occupera dans nos souvenirs une place que nous n'avions pas envisagée. Le charme de la demeure, encore imprégnée de la présence du père d'Alessandra, peintre de talent, est indéniable. Les oiseaux du parc ont été les seuls à faire du bruit pendant notre séjour et la discrétion des propriétaires n'a eu d'égale que leur souci d'anticiper la moindre de nos envies, notamment avec……
“La struttura si presenta bene e curata. Si trova in un luogo molto tranquillo. Parcheggio recintato e privato. Camere belle, comode e pulite. Personale gentilissimo.”
“Sistemazione a due passi dal centro storico, ma in mezzo alla natura. Siamo stati accolti dalla signora Luisa, gentilissima, premurosa e competente. Camera non molto grande ma pulita e dotata di tutto il necessario. Quando torneremo a Ravenna sarà un piacere tornare ad alloggiare qui.”