Ratings based on 230 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from texas

Nice hotel clean and view of lake beautiful resort

Posted Aug 12, 2017
Pros: Nice lake and pool view the choir of birds at 6:am
Cons: The food chicken, pork and fish every day prepared differently of course, would have love some local food.
Location: Midway between Panama and Colon bit isolated nothing to do nearby.
A bit isolated need a car to leave premises. Taxis are not ready you need to call in advance. Wanted to try other food was not able to go to the city all the time.
3 out of 5
Recommended
for Everyone
by A verified traveler from Whittier, CA

Should be much better

Posted Jul 8, 2017
Pros: The BEST thing they have going for them is the Wildlife Rescue and the guides on the Tram and nature walks. the hotel guides are very knowledgable.
Cons: The hotel needs to be restored to it's former beautiful condition. More food choices are necessary.
Location: Right in between the Miraflores Locks and the new Agua Clara locks. Both are wonderful. Great Buffets. Gamboa does not even have a food store.
We stayed 6 nights instead of the the 8 we had planned due to lack of places to eat and very few people staying at the hotel. The natural setting and main building are beautiful. We stayed in a 1 bedroom suite, which was very nice. However, much of the hotel is not being kept up. The frog, butterfly, and orchid areas are run down. The tennis courts are not in use. The buildings need paint and general cleaning up. For example, there were what appeared to be a birds next in an over head light fixture, which had exposed wires. 2 out of 3 restaurants are closed. The only one open, which is the ONLY place to eat in the area, is a buffet that is not worth the price. $17 for breakfast, $24 for lunch, $25 for dinner per person. There is not much choice at the buffet. At least once we paid for the buffet and they did not have it out. We had to pick what we wanted and have them heat it up for us. Room service was not good. They did not deliver the correct food or food as described. There are abandoned structures near the orchid area and the pool area. This must have been a very fancy place at one time, but it really needs quite a BIG facelift. WILDLIFE RESCUE: A wonderful organization. We took the VIP tour and were able to interact with the animals in a very personal way. They really do a great job. The Night Tour and the tour to the frog pond, etc. were both very good with great guides. The hotel is very convenient for visiting the Panama Canal, both the old and new locks.
5 out of 5
by Sara

Great place

Posted Jun 19, 2017 on Hotels
The resort is amazing. They offer many tours and excursions that were fun. The pool and grounds are kept up. The rooms were also clean, although not immaculate. The food was good as well, although not a ton of options. The only aspect that we were irritated by was the gift shop is not open when they say they should be. So, if you want to buy something, and it's open, go! Don't wait and expect them to be open when you revisit.
4 out of 5
Recommended
for Everyone
by A verified traveler from Houston

Nice place to visit

Posted Apr 2, 2017
Pros: Great surroundings, great view towards the Charges River. Enjoyed the trails.
Cons: The room was musty and way too much noise from AC and dehumidifier. Had to turn off to get a good night sleep. The wildlife tour was not available.
Location: Panama canal is just a short stroll down the road, a number of trails available. Good location to relax.
Enjoyed the stay and especially the tram tour. Fairly pricy if you want to join the various tours and see the facilities (butterflies, orchids etc.).
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good hotel in a stunning setting

Posted Mar 10, 2017
This hotel makes the most of its position with panoramic views over Chagres River/lake. Friendly staff and Nadili on reception desk outstanding. Food good with choice of buffet meals or a la carte. Great views from the airy bar but service can sometimes be slow. Some rainforest walks included at no extra charge. Good clean pool. This hotel would benefit from some improved maintenance here and there but overall it delivers.
4 out of 5
by Ned

Good hotel, don't stay more than 2-3 days

Posted Feb 9, 2017 on Hotels
The Gamboa Rainforest Resort is a very nice hotel, but not amazing. The rooms are pretty nice, but a little dated and not in the best shape. The bathrooms show their age the most. Hot water is non-existent in the morning for a shower, but there is plenty in the afternoons and non-peak hours. The WIFI works very well throughout the hotel. The hotel breakfast is quite good. The pool is very nice and well maintained. The free tours in the morning and afternoon are very well done, but a little short. However, they are nice. The only issue is the lack of other dining, shopping (convenience store), or things to do in the area. It's not the hotels fault, but the closest restaurant is 15 KM away.
1 out of 5
by A verified traveler

Tour bus refuge only.

Posted Feb 2, 2017
Pros: The view and area are beautiful and unique. The Mango daiquiri's saved our good attitude.
Cons: Service and hospitality.
The A/C dumped gallons of water on the floor of our room at 7:00 pm. Staff finally moved us to another room, which did not have a working TV or telephone. After some insistence, staff eventually moved us to a third room by 9:30 pm. The problem was clearly an imposition on the staff's evening. Not really any other place to eat, and the hotel's food was boring and expensive.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2017
Hotel is very clean and staff are friendly. Nice pool area and restaurants are good. A nice walking tour is available for free that captures the feel of the rainforest. Chaotic trying to book a tour at the tour desk with slow response on requests. Hotel could definitely use updating and improved maintenance.
4 out of 5
Recommended
for Families
by A verified traveler from California

Beautiful hotel near the Mira Flores locks

Posted Dec 4, 2016
Pros: Location.
Cons: If it was all-inclusive as to on sight excursions, and meals would be nice.
Location: Located on River near Mira Flores Locks in rain forest. Fishing, view Canal, wildlife, explore.
Got to Panama right behind hurricane OTTO which dumped a lot of debris in the Canal, but, except for a little rain, didn't dampen our trip. Took tram ride to top of rain forest view point which is a great view, went fishing in Gatun Lake and caught hoops of Peacock bass, and generally relaxed around the hotel grounds and pools. Not bad after a hurricane had gone through. Accommodations were large, and comfortable. We booked a Junior Suite which had an upstairs bedroom area which we didn't need. The staff was very nice, and always friendly. Breakfast and evening buffets were plentiful, and service was good. Plenty of English speaking staff to help with lack of Spanish. Generally a nice stay under less than ideal conditions.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 29, 2016 on Hotels