Ratings based on 516 Verified Reviews

4.2 out of 5
82% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Woburn

Mary

Posted Apr 13, 2018
Overall and excellent experience. Will definitely stay at the hotel again.
Comment from Hotel Management
Apr 15, 2018 by Amanda P, Hotel Management
Thank you for staying with us. We appreciate your feedback and look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Boonton, NJ

2 minute walk to town

Posted Apr 9, 2018
Spacious room and very comfortable bed A 2 minute walk into town with plenty of nearby places to eat - we chose to eat in the hotel and were very happy with our decision All the staff were very attentive and friendly. Would definitely go back
Comment from Hotel Management
Apr 11, 2018 by Amanda P., Hotel Management
Thank you for noting how happy you were with the room accommodations, our convenient location, and the restaurant on property. Thank you so much for staying with us! We look forward to welcoming you back!
4 out of 5
Recommended
for Everyone
by A verified traveler from El Salvador

Special Staff

Posted Apr 7, 2018
Staying at the Garden City Hotel is like never leaving home. The staff is wonderful, the place is top notch and great value. I would highly recommend it.
Comment from Hotel Management
Apr 7, 2018 by Amanda, Hotel Management
Rodrigo, thank you for your positive feedback! Our staff will always go above and beyond to make our guests happy when they stay with us. We look forward to welcoming you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Came in for an overnight, to get out of the city.

Posted Apr 5, 2018
Pros: The pool was great! The hotel is elegant.
Cons: Maybe more food on site, perhaps a casual dining option.
Location: Location is right across from the train station from the city, it is suburban, Calm.
Beautiful hotel, wonderful workout room, and pool. Great parking, valet! Perfect stay. Very comfortable.
Comment from Hotel Management
Apr 7, 2018 by Amanda, Hotel Management
Thank you for your feedback. We are glad you enjoyed the amenities that are made available to our guests. We look forward to welcoming you back!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 6, 2018
Great hotel and friendly staff. Horel offers free valet parking.
Comment from Hotel Management
Mar 8, 2018 by Amanda, Hotel Management
Thank you for your five star review and compliments on our staff! We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay, perfect location

Posted Feb 26, 2018
We had a great stay, location to train for Manhattan right across street. Beautiful hotel inside and out. Staff couldn’t have been better to us. We will return for sure.
Comment from Hotel Management
Feb 28, 2018 by Amanda, Hotel Management
Thank you for your five star review. I am so happy to hear that you enjoyed your stay, our convenient location, the property, and the service your received from our staff! We look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveler from katonah

Posted Feb 1, 2018
Great service , kind staff and such a beautiful place. Great atmosphere
Comment from Hotel Management
Feb 1, 2018 by Amanda , Hotel Management
Thank you for the five star review and compliments on our staff and property! We look forward to welcoming you back.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Got off to a rocky start....

Posted Jan 23, 2018 on Hotels
Hotel was nice! the check in service was slow, and my room was not ready so had to wait. They upgraded my room for the inconvenience. Nice location.
Comment from Hotel Management
Jan 24, 2018 by Amanda, Hotel Management
Thank you for the compliments on the property and location. I apologize for the inconvenience you've experienced at check in, we hope to welcome you back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Always the best hotel

Posted Jan 22, 2018 on Orbitz
Hubby and I stay here when we go back to visit NY! The hotel is beautiful and the staff is friendly! I loved seeing rose petals and chocolate on the bed when we returned from dinner! Nice touch!
Comment from Hotel Management
Jan 24, 2018 by Amanda , Hotel Management
Thank you for your five star review and complimenting our staff. We always aim to make our guests stays special however we possibly can! We look forward to welcoming you back, Francine!
4 out of 5
by A verified traveler

Not the best

Posted Jan 19, 2018 on Hotels
Dirty shower curtain (left note for housekeeping) and 5 dollars for a water bottle? Only reason 4/5
Comment from Hotel Management
Jan 19, 2018 by Amanda, Hotel Management
I am sorry to hear that you were unhappy. We do provide complimentary water in the lobby. The facility fee is intended to be more convenient than separate charges for parking, Wifi, newspapers and many other hotel amenities.I apologize that your shower curtain was not up to hotel standard, and we will ensure this is addressed. Thank you for your feedback.