Ratings based on 397 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
for Everyoneby A verified traveler
Last minute stayPosted Jan 13, 2016
We got into town a day earlier then expected so this booking was last minute. The bed was comfortable and the staff was accommodating even though the computer system was down they just wrote my info down and went off of booking number and took care of it all the next day. The room was okay but there was spider webs and dust on light fixtures and the shower curtain was dirty.
for Familiesby A verified traveler from Georgia
GREAT!!!Posted Dec 30, 2015
Pros: It was nice and neat!
Cons: Parking lot!
Location: Everything is walking distance from this hotel!
Everything was great! Nice and clean. The only downfall is the parking area. If you don't hurry and get a spot then you have to drive around to find one. It is hard to back up in the parking area when it is full of vehicles. But other than that I would recommend this hotel to anyone. We will be back to stay there again.
for Everyoneby A verified traveler from Virginia
Nice hotel close to the action.Posted Dec 29, 2015
Cons: Would have liked to have had a sheer curtain at the windows so we didn't have to keep the room darkening curtain pulled the whole time.
Location: Directly across from the Ober Gatlinburg aerial tram ride - uber convenient!
We had a great 1-night stay in this hotel. The room was huge. The creek running through the hotel property was beautiful. Everything was in walking distance. Breakfast was good!
for Everyoneby A verified traveler from Alabama
Perfect locationPosted Dec 3, 2015
Hotel is located right across the street from Ober Gatlinburg. It is also walking distance for most everything you would want to do in Gatlinburg. Staff was friendly. Loved the balcony in our room. Great priced hotel!
for Everyoneby A verified traveler
Nice viewPosted Dec 3, 2015
Pros: Great price and location in town
Cons: Updating rooms some but no complaints
Great overall experience room clean and neat staff was great
by A verified traveler from Mississippi
Great locationPosted Nov 16, 2015
Hotel was just ok. Needs some updating. Shower curtain had been cut off and when you took a shower water went all over the floor. I informed the manager. She apologized. Would rather stay somewhere else.
for Business Travelersby EDWARD from San Francisco
Good price, needs remodeling.Posted Nov 13, 2015 on Hotels
Could not stay here. For a "Quality Inn", the rooms are horrible maintained. They are relatively CLEAN, but they all need a remodel. Horrible caulk marks on the tile(s) in the bathroom. Hand-written labels on the light switch covers. Carpet badly worn. When they re-wired the rooms, the used conduit plastic and ran them all over the room. Functional, but not the prettiest work.
by A verified traveler
This hotel didn't have my reservationPosted Nov 9, 2015
I can't rate this hotel, they didn't have my reservation. It might have been a little better if the desk clerk showed a little empathy but all I got was, we are sold out, shouldn't have booked through a third party! Expedia better return the funds to my credit card!
for Couplesby Ron from Florida
Good stay in GatlinburgPosted Nov 4, 2015 on Hotels
Good location, good price, has had recent paint and "touch up". Breakfast was good and had a good variety. Seating for breakfast is limited so plan to eat before 8:30-9:00 or you may be standing, eating in the check-in area, or sharing a table with someone you do not know. We'd stay there again.
for Couplesby A verified traveler
Good, basic, but be warned about noisy drunksPosted Nov 2, 2015 on Hotels
A basic hotel with few frills. That's all we needed for our trip. Great proximity to the park entrance and in walking distance for all of the shops. A decent hot breakfast as well. The downside was the noisy drunks on our floor our last 2 days - Thur and Fri nights. A call to the front desk helped but didn't completely silence them. Because of this I'm not sure I'd stay here again (or any hotel in such close proximity to the Moonshine distilleries).