Eastern And Oriental Hotel

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Outdoor pool | 2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Terrace/patio
Premier Suite | Balcony

Overview of Eastern And Oriental Hotel

VIP Access

Eastern And Oriental Hotel

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
10 Lebuh Farquhar, George Town, Penang, 10200

Explore the area

  • Popular LocationPenang City Hall11 min walk
  • Popular LocationKapitan Keling Mosque14 min walk
  • Popular LocationKOMTAR18 min walk
  • AirportPenang (PEN-Penang Intl.)31 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

George Town

Located on the waterfront, Eastern And Oriental Hotel is in Downtown George Town, a neighborhood in George Town. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and travelers looking to shop may want to visit Penang Times Square and Gurney Drive. Traveling with kids? Consider Georgetown UNESCO Historic Site, or check out an event or a game at City Stadium.

What's nearby

  • Penang City Hall - 11 min walk
  • Pinang Peranakan Mansion - 12 min walk
  • Kapitan Keling Mosque - 14 min walk
  • Batik Painting Museum Penang - 17 min walk
  • KOMTAR - 18 min walk

Getting around

  • Penang Sentral - 35 min drive
  • Penang Intl. Airport (PEN) - 33 min drive

Restaurants

  • Olive - 2 min walk
  • Night Food Court Red Garden - 6 min walk
  • Jaya - 6 min walk
  • Kheng Pin Kopitiam - 6 min walk
  • Kashmir - 7 min walk

About this property

Eastern And Oriental Hotel

Family-friendly George Town hotel in Downtown George Town, near KOMTAR
2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Eastern And Oriental Hotel offers 232 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, and bidets. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include hot stone massages, sports massages, and Thai massages.

The spa is open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 10:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 67.60 for adults and MYR 33.80 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness center
  • Full-service spa
  • Lifeguards on site

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (7535 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 350.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 67.60 for adults and MYR 33.80 for children (approximately)
  • Airport shuttle fee: MYR 302.10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 717 out of 1006 reviews
5 - Excellent 71%
Rating 4 - Good. 220 out of 1006 reviews
4 - Good 22%
Rating 3 - Okay. 46 out of 1006 reviews
3 - Okay 5%
Rating 2 - Poor. 17 out of 1006 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 1006 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a "destination" all by itself. The rooms are expansive and comfortable, the view to the sea was magnificent. The staff could not have been more courteous or helpful, and the breakfast was wonderful!
Stayed 5 nights in Aug 2022

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked for Deluxe Suite Two Queen Beds, but after i checked in to the room realised it is two single bed instead of two queen bed. Went to the reception counter they told me don’t have anymore rooms with two queen size bed, i wasn’t informed this until i realised it wasn’t two queen bed inside the room. The more ridiculous thing is the manager say they only got two ways to settle this, 1) top up $488 to get a queen bed room with balcony 2) put two more extra bed in existing room I booked a suite to enjoy the bigger space, if to put 2 more bed, what is the point that i pay for a suite. Not a 5 star hotel service quality and the way they handle customer is worst.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
My favourite stay in Penang. Always be my first choice whenever I go to penang.
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A memoranle historical in luxury house experience. Cleanliness 5 stars HSKP did a great job💚 FO was fast and efficient. Planter's coffee was great. Table clearing service was consistant. Noticed most guest interaction or greetings from F&B team was mostly with in house expat guests during breakfast at Planter 6 Floor. Welcome dining experience can be better.
Stayed 3 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2022