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The Rock Hotel

4.0 star property
Colonial hotel with a seasonal outdoor pool and a 24-hour front desk

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for The Rock Hotel

Seasonal outdoor pool
Exterior
Grand Suite, Terrace, Sea View | 1 bedroom, minibar, in-room safe, desk
Grand Suite, Terrace, Sea View | Balcony
Lobby

Reviews

8.8

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Parking included
    Parking includedParking included
  • Bar
    BarBar
  • Room service
    Room serviceRoom service

Check-in time

3:00 PM

Check-out time

11:00 AM

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The staff members at The Rock Hotel are the best! The rooms are clean, fresh, and aesthetically pleasing. We had a great...
Raizy
Jul 8, 2024
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About the neighborhood

Map
3 Europa Road, Gibraltar, GX11-1AA

What's nearby

  • Casemates Square - 20 min walk
  • Europa Point Lighthouse - 3 min drive
  • Rock of Gibraltar - 4 min drive
  • St Michael's Cave - 5 min drive
  • Moorish Castle - 7 min drive

Getting around

  • San Roque-La Línea Station - 38 min drive
  • Gibraltar (GIB) - 16 min drive

Restaurants

  • ‪Jumper's Wheel - ‬9 min walk
  • ‪Curry & Nigiri - ‬15 min walk
  • ‪The Angry Friar - ‬9 min walk
  • ‪The Trafalgar Sports Bar - ‬5 min walk
  • ‪Jury's Café & Wine Bar - ‬10 min walk

About this property

The Rock Hotel

Hotel near Casemates Square
Located close to St Michael's Cave and Rock of Gibraltar, The Rock Hotel provides a poolside bar, a terrace, and a hair salon. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Tour/ticket assistance, a 24-hour front desk, and a porter/bellhop
  • Guest reviews speak highly of the helpful staff
Room features
All 97 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like late night room service and free WiFi.
More conveniences in all rooms include:
  • Bathrooms with bathtubs and free toiletries
  • LED light bulbs, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: GBP 17.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 1932
  • Colonial architecture
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: GBP 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Airport shuttle fee: GBP 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The seasonal outdoor pool closes in October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Hotel Rock
The Rock Hotel Hotel
Rock Hotel
Rock Hotel Gibraltar
The Rock Hotel Gibraltar
The Rock Hotel Hotel Gibraltar

Frequently asked questions

Does The Rock Hotel have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at The Rock Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at The Rock Hotel on Aug 20, 2024 start from $199.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Rock Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Rock Hotel?

Self parking is free at this property.

What time is check-in at The Rock Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Rock Hotel?

Check-out is at 11:00 AM.

Does The Rock Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of GBP 26 per person applies.

Where is The Rock Hotel located?

Situated near the beach, this hotel is within 1 mi (2 km) of Casemates Square and St Michael's Cave. Victoria Stadium and Ibrahim-Al-Ibrahim Mosque are also within 2 mi (3 km).

The Rock Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 441 out of 804 reviews" "
Rating 8 - Good. 268 out of 804 reviews" "
Rating 6 - Okay. 59 out of 804 reviews" "
Rating 4 - Poor. 25 out of 804 reviews" "
Rating 2 - Terrible. 11 out of 804 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Raizy, Toronro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members at The Rock Hotel are the best! The rooms are clean, fresh, and aesthetically pleasing. We had a great stay!
Stayed 1 night in Jun 2024

8/10 Good

Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff , beautiful hotel, lovely pool area. However there are currently apartments under construction on the rock above the swimming pool and the noise from the two huge cranes is constant . However the cranes noise aside, we managed to have a lovely stay and the pool bar and staff were helpful and so friendly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was located on the top of the hill. Staff was extremely helpful and friendly. The room was beautiful with an amazing view. There isn't much around but the lift to the top of the rock was in walking distance. You could also walk to the downtown restaurants. Walking back is all uphill and taxis are hard to find. It is doable though.
Stayed 2 nights in Jun 2024

8/10 Good

Alexander, Huntington Beach

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice hotel. Had the Junior Suite. Not great front desk communication. Restaurant and bar close too early, in my opinion given the location. Room needs a retrofit for the AC unit. The AC is quiet noisy. Nice room but the terrace is not cleaned. Be prepared when crossing the street. Thankfully hotel has safety signage around the property.
Stayed 1 night in May 2024

6/10 Okay

Echo

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The receptionists are good and friendly. The space of the room is good and well layout. Having problem with TV. The kettle inside was rusty. The tea pot was not cleaned after being used. The pillows were too hard and uncomfortable. The air conditioning unit blew out some dirts. We had to turn it off and open the window and balcony door instead.
Stayed 3 nights in May 2024

10/10 Excellent

Conner

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location and facilities were beautiful! Staff were great and attentive but our room was not ready at check in time.
Stayed 1 night in Apr 2024

4/10 Poor

Joao

Stayed 3 nights in Apr 2024

10/10 Excellent

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

DEBBIE

Liked: Staff & service, property conditions & facilities, room comfort
Amazing location Night time in April was bit cold. Room heater was locked and had to ask double extra blankets
Stayed 1 night in Apr 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Riikka

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay on Gib
Never fails to please. Excellent service in this classic hotel. Great location, good food. Rooms are a bit dated now and renovation is needed soon. But, a lot is forgiven because the staff are no nice.
Stayed 3 nights in Apr 2024

10/10 Excellent

Nigel

Traveled with partner
A very modern art deco hotel with good sized rooms . Staff were very friendly and helpful . A very good breakfast with good choices.
Stayed 5 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Vincenzo

Partly under restoration, difficult to reach, breakfast not included, poor service
Stayed 1 night in Apr 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely position and fantastic views. Great breakfast!
Stayed 1 night in Apr 2024

10/10 Excellent

Damien

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and friendly and welcoming. Bed was comfortable and hotel was quiet. Would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent with a lot of charm and absolutely stunning views. The staff were fantastic and very helpful and friendly. They went out of there way to make you feel at home and comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Fantastic Staff. Great food and bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff could not have been better. Check in/out smooth and professional. I returned to my room in the midst of housekeeping’s visit and was incredibly impressed by the thoroughness of their work. 13 out of 10. Grand dame of Gib hotels still has it.
Stayed 2 nights in Mar 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night Stay
We absolutely loved the cleanliness, charm, service and location this Hotel provided, from the moment we arrived until we departed the front desk staff, porter, bar & restaurant and maid service were just fantastic. It rained our three days in Gibraltar so we ate all of our meals here and every one of them was excellent! Would we stay here again? Without Question!
Stayed 3 nights in Mar 2024

10/10 Excellent

Frederick James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was incredible. The views from our room were second to none. The people were fantastic right from when we first arrived, all were helpful and friendly. The breakfast buffet was fantastic. I honestly just can’t say enough about this property and Gibraltar in general what a fantastic and beautiful place yes it’s small but there’s so much to do and this property is truly a landmark. I compare it to the Plaza in New York the Royal York in Toronto true landmarks.
Stayed 6 nights in Mar 2024

2/10 Terrible

Michael

Liked: Room comfort
Disliked: Staff & service
Bad customer service
They reassigned our balcony room to a lower floor, giving the higher floor (quieter balcony) room to someone else, assuredly who booked direct instead through Hotels.com.
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Cold
I stay here every year but this time I felt cold in the mornings.A little heat in radiators would of been nice
Stayed 7 nights in Feb 2024

10/10 Excellent

Mary

Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024