Candlewood Suites Grand Rapids Airport, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Candlewood Suites Grand Rapids Airport, an IHG Hotel

Candlewood Suites Grand Rapids Airport, an IHG Hotel

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
5401 28th Street Ct Se, Grand Rapids, MI, 49546

Explore the area

  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)10 min drive
  • Popular LocationDeVos Performance Hall15 min drive
  • Popular LocationVan Andel Arena15 min drive
  • Popular LocationMeijer Corporate Headquarters17 min drive

Choose dates to view prices

About this area

Grand Rapids

Located in Grand Rapids, Candlewood Suites Grand Rapids Airport, an IHG Hotel is near the airport. Grand Rapids Art Museum and Grand Rapids Children's Museum are cultural highlights, and travelers looking to shop may want to visit Centerpointe Mall and Woodland Mall. Don't miss out on a visit to John Ball Zoo.

What's nearby

  • Patterson Ice Center - 3 min drive
  • Watermark Country Club - 8 min drive
  • DeVos Performance Hall - 15 min drive
  • Van Andel Arena - 15 min drive
  • Meijer Corporate Headquarters - 17 min drive

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • Brann's Steakhouse & Grille — 11 min walk
  • Bagger Dave's Burger Tavern — 11 min walk
  • IHOP — 19 min walk
  • Noto's Old World Italian — 4 min drive
  • First Wok — 4 min drive

About this property

Candlewood Suites Grand Rapids Airport, an IHG Hotel

Hotel in Grand Rapids with free airport shuttle and indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a spa tub. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, concierge services, and dry cleaning. All 117 rooms feature kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi and dining areas are standard, as are LED TVs with cable channels. Weekly housekeeping is available.
Candlewood Suites Grand Rapids Airport, an IHG Hotel offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Uncovered extended parking on site (USD 30.00 per stay)
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 4:30 AM - 2:00 AM
  • Airport shuttle on request

Things to do

  • 24-hour fitness center
  • Basketball
  • Indoor pool
  • Spa tub
  • Volleyball

Family friendly

  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2922 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - February 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 81-cm LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12.50 per accommodation, per day
Dogs welcome
2 per room (up to 40 lbs)
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Uncovered extended parking fee: USD 30.00 per stay
  • Pet fee: USD 12.50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 9:00 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids
Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport, an IHG Hotel Hotel

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 331 out of 820 reviews
5 - Excellent 40%
Rating 4 - Good. 274 out of 820 reviews
4 - Good 33%
Rating 3 - Okay. 111 out of 820 reviews
3 - Okay 14%
Rating 2 - Poor. 56 out of 820 reviews
2 - Poor 7%
Rating 1 - Terrible. 48 out of 820 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was conveniently located near the GRR airport and offered free shuttle service. There are some stores and eateries within walking distance and and even more a short ride away. The hotel was very clean, staff was friendly, room was updated and very comfortable. I would definitely stay there again.
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
The room was phenomenal! Any time I had to talk to the staff at the front desk, it took about 10 minutes of waiting in a line with other people. They either need more than one person working at a time, or for their employees to be a bit more efficient.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites were nice, bed was comfy, nice lobby
Stayed 1 night in Sep 2021

3/5 Okay

Liked: Cleanliness, staff & service
Adequate for the price. Oversized kitchen area leaving a smallish bedroom space. Strong chemical smells in the kitchen.
Stayed 2 nights in Sep 2021

1/5 Terrible

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for a king size suite and I got a queen!! I asked if they could give me the difference and they said I had a king!!!! Are you kidding me??!! I said they can come look and they said no we know it’s a king.
Stayed 1 night in Sep 2021