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Candlewood Suites Grand Rapids Airport, an IHG Hotel

Photo gallery for Candlewood Suites Grand Rapids Airport, an IHG Hotel

Meeting facility
Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Candlewood Suites Grand Rapids Airport, an IHG Hotel

Candlewood Suites Grand Rapids Airport, an IHG Hotel

2.5 star property

3.8/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
Map
5401 28th Street Ct Se, Grand Rapids, MI, 49546

Explore the area

  • Popular LocationPatterson Ice Center3 min drive
  • Popular LocationOrbit Room5 min drive
  • Popular LocationWatermark Country Club7 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)10 min drive

Room options

About this area

Grand Rapids

Candlewood Suites Grand Rapids Airport, an IHG Hotel is located in Forest Hills, a neighborhood in Grand Rapids, and is near the airport. Grand Rapids Art Museum and Public Museum of Grand Rapids are cultural highlights, and travelers looking to shop may want to visit Centerpointe Mall and Woodland Mall. Don't miss out on a visit to John Ball Zoo.

What's nearby

  • Patterson Ice Center - 3 min drive
  • Orbit Room - 5 min drive
  • Watermark Country Club - 7 min drive
  • Calvin College Ecosystem Preserve - 8 min drive
  • Centerpointe Mall - 8 min drive

Getting around

  • Grand Rapids Station - 16 min drive
  • Gerald R. Ford International Airport (GRR) - 10 min drive

Restaurants

  • Bagger Dave's Burger Tavern - 11 min walk
  • IHOP - 20 min walk
  • Cooper's Hawk - 3 min drive
  • Noto's Old World Italian - 4 min drive
  • First Wok - 4 min drive

About this property

Candlewood Suites Grand Rapids Airport, an IHG Hotel

Transformed hotel, renovated in 2019 and located in Forest Hills
At Candlewood Suites Grand Rapids Airport, an IHG Hotel, you can look forward to a free roundtrip airport shuttle, a terrace, and a garden. Enjoy the 24-hour gym, as well as activities like basketball and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking, plus extended parking (surcharge)
  • Express check-out, 3 meeting rooms, and concierge services
  • Barbecue grills, a 24-hour front desk, and a TV in the lobby
  • Guest reviews say good things about the helpful staff and location
Room features
All 117 rooms feature comforts such as air conditioning and separate dining areas, in addition to thoughtful touches like free WiFi. Guest reviews speak positively of the quiet rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 81-cm LED TVs with premium channels
  • Separate dining areas, kitchens, and full-sized refrigerators/freezers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Uncovered extended parking on site (USD 30.00 per stay)
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 4:00 AM - midnight
  • Airport shuttle at scheduled times, on request

Things to do

  • 24-hour fitness center
  • Basketball
  • Indoor pool
  • Volleyball

Family friendly

  • Full-sized refrigerator
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2922 square feet)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Renovated entire property - February 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 81-cm LED TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12.50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 40 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 30.00 per stay
  • Pet fee: USD 12.50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Frequently asked questions

Does Candlewood Suites Grand Rapids Airport, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Candlewood Suites Grand Rapids Airport, an IHG Hotel?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at Candlewood Suites Grand Rapids Airport, an IHG Hotel on Dec 11, 2022 start from $89.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites Grand Rapids Airport, an IHG Hotel pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 12.50 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Candlewood Suites Grand Rapids Airport, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Candlewood Suites Grand Rapids Airport, an IHG Hotel?

Check-in is from 3:00 PM - anytime.

What time is check-out at Candlewood Suites Grand Rapids Airport, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does Candlewood Suites Grand Rapids Airport, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight on request.

Where is Candlewood Suites Grand Rapids Airport, an IHG Hotel located?

Located in Forest Hills, this hotel is within 3 mi (5 km) of Centerpointe Mall, Calvin College, and Watermark Country Club. Woodland Mall and Frederik Meijer Gardens and Sculpture Park are also within 9 mi (15 km).

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 367 out of 988 reviews" "
" "5 - Excellent 37%
Rating 4 - Good. 308 out of 988 reviews" "
" "4 - Good 31%
Rating 3 - Okay. 147 out of 988 reviews" "
" "3 - Okay 15%
Rating 2 - Poor. 84 out of 988 reviews" "
" "2 - Poor 9%
Rating 1 - Terrible. 82 out of 988 reviews" "
" "1 - Terrible 8%

4.0/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

3.3/5

Eco-friendliness

5/5 Excellent

Chris
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean , friendly staff

5/5 Excellent

David
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chanel was so helpful during check-in. The hotel is clean and the staff are friendly. It is near many restaurants and stores too.
Stayed 1 night in Oct 2022

4/5 Good

Randall, Ludowici
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean. Great for extended stay, however we only needed overnight. Shuttle to and from airport was extremely convenient!
Stayed 1 night in Oct 2022

5/5 Excellent

Daniel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was clean, plenty of hot water for shower, and utensils for cooking in unit
Stayed 5 nights in Oct 2022

1/5 Terrible

Lance
Business traveler
Disliked: Staff & service, property conditions & facilities
The lady at the front took 28 minutes to check me in and get a room that I had pre-booked already with expedia. After I FINALLY got my room keys, I went to my room and opened the door only to have my entire room and that end of the hallway smell like an ash tray. It was absolutely disgusting. I went into the room and dropped my bags off and went to supper because I couldn't stand sitting in my room. When I came back and went to my room I realized I wouldn't be able to sleep because of the smell. I packed up and went to the front office and cancelled the rest of my stay. I expect to get reimbursed for the cost of this room. The lady at the desk gave me cancellation number 36021042. Please credit the amount for the room back to the Credit Card used to book this trip. Thank you.
Stayed 4 nights in Jul 2022

5/5 Excellent

Loretta, Albuquerque
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Airport transfer
Stayed 1 night in Sep 2022

4/5 Good

Laarnie
Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay but didnt give me my receipt
Stayed 1 night in Sep 2022

3/5 Okay

Fred
Traveled with partner
Liked: Staff & service
Disliked: Amenities
fair price. Old property needs a lot of updates
Stayed 1 night in Sep 2022

5/5 Excellent

Terrell
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

5/5 Excellent

Ann
Stayed 1 night in Aug 2022