搜索格雷斯霍特的公寓

“我因入住之前一晚亦都冇任何電郵指示我們是自助check-in，到步後再致電hotel.com內的聯絡電話，這才叫我們往信箱取鎖匙。 入去之後，原本我們是兩間房，一間係雙人床另一間是兩張單人床。入內後發現兩間房也是雙人床，致電該apartment 聯絡人，他們說Hotel.com沒有給指示，亦未能為我們作出任何安排。而Hotel.com也致電他們，他們說會電郵再詢問apartment ，但是沒有任何回覆。我們住了十天，有三天係沒有水供應。”

“Great location, close to local amenities, very clean would book again”

“All-round great experience would definitely do it again in the near future, excellent service definitely would recommend.”

“I had an amazing stay at Zafer's.The property was comfortable, and Host was incredibly welcoming. Great communication, thoughtful amenities, and an ideal location peaceful location. Highly recommend! ☺️”

“Very good”

“Great location, convenient to the train station, Festival Place shopping center and Top of the Town. The unit was clean. I found the check-in a little confusing, but got it figured out with Eusebio’s help on the phone. We stayed during a heat wave, and there is no air conditioning. It is noisy as the trains run constantly, probably nosier because we had the balcony door open because of the heat. It could be stocked better, as there was no frying pan, fish slice, paper towels, corkscrew, and……

“Stayed with family for 3 nights. Property was generally clean and comfortable, however there were a few issues during my stay which were not resolved after a series of messages and phone calls: TV not working, ceiling lights stopped working, only two sets of towels provided for 3 guests. The property management team was responsive enough but not able to provide adequate or timely solution. Also the property was on the ground level, facing one of the main traffic paths in Woking, so it would not……

“Room is clean, check-in information is clear.”