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Bay Gardens Beach Resort and Spa

4.0 star property
Beach spa retreat walking distance from Splash Island Water Park Saint Lucia
VIP Access

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Bay Gardens Beach Resort and Spa

Outdoor pool, pool umbrellas, sun loungers
Exterior
Premium bedding, in-room safe, desk, blackout drapes
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Reception

Reviews

8.8

Excellent

Popular amenities

  • Pool
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • All inclusive
    All inclusiveAll inclusive
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Hot Tub
    Hot TubHot Tub

Check-in time

4:00 PM

Check-out time

11:00 AM
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About the neighborhood

Map
Rodney Bay Village, Gros Islet

What's nearby

  • Splash Island Water Park Saint Lucia - 1 min walk
  • Reduit Beach - 3 min walk
  • Rodney Bay Marina - 4 min drive
  • Friday Night Street Party - 5 min drive
  • Pigeon Island National Park - 7 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 94 min drive

Restaurants

  • ‪Spinnakers Restaurant & Beach Bar - ‬3 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Royal Palm Bar - ‬9 min walk
  • ‪Sea Salt - ‬4 min drive
  • ‪Ultra Lounge - ‬8 min walk

About this property

Bay Gardens Beach Resort and Spa

Upscale eco-certified hotel near Windward Islands
Located close to Splash Island Water Park Saint Lucia and Reduit Beach, Bay Gardens Beach Resort and Spa provides free water park access, 2 beach bars, and a poolside bar. This hotel is a great place to bask in the sun with a white sand beach, beachfront dining, and beach massages. Indulge in a manicure/pedicure, a body wrap, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Caribbean cuisine. The gym offers fitness classes and Pilates classes; other things to do include boat tours, kayaking, and surfing/body boarding. Free in-room WiFi is available to all guests, along with a free manager's reception and a terrace.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • Limo/town car service, local cuisine breakfast (surcharge), and a free area shuttle
  • Babysitting (surcharge), a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the beach locale and helpful staff
Room features
All 75 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with cable channels
  • Balconies or patios, wardrobes/closets, and refrigerators

All inclusive details

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Land activities

Spa facilities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available for a fee: USD 22 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 beach bars
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hi Tide Restaurant
  • Seagrapes Beach Bar

Things to do

  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,679 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Built in 2007
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 11 2023 to June 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 22 for adults and USD 12 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Frequently asked questions

Does Bay Gardens Beach Resort and Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Bay Gardens Beach Resort and Spa?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Bay Gardens Beach Resort and Spa on Jul 30, 2024 start from $268.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bay Gardens Beach Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bay Gardens Beach Resort and Spa?

Self parking is free at this property.

What time is check-in at Bay Gardens Beach Resort and Spa?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bay Gardens Beach Resort and Spa?

Check-out is at 11 AM.

Does Bay Gardens Beach Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Are there all-inclusive benefits at Bay Gardens Beach Resort and Spa?

Some rate plans available at this property are all-inclusive.

Where is Bay Gardens Beach Resort and Spa located?

Located in Gros Islet, this beachfront hotel is in the entertainment district, just steps from Windward Islands and Splash Island Water Park Saint Lucia. Reduit Beach and Rodney Bay Marina are also within 2 mi (3 km).

Bay Gardens Beach Resort and Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 526 out of 1001 reviews" "
Rating 8 - Good. 344 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 30 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time on vacation in st Lucia. Getting to the hotel from the airport is about a hour and half ride so take that in consideration when booking. The overall experience of the vacation was great. The dinning was a little slow at times to get your food but you’re on vacation. The bar by the pool was great and the drinks were always flowing. I would definitely return to this hotel we had a great time with our family.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ryan

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall we had a great time at Bay Gardens. They have 3 locations with a pool, restaurant, and bar at each location. The shuttle will bring you to any of the locations. We did all inclusive through Expedia because it was significantly cheaper than all inclusive through Bay Gardens. There are a couple of things we saw on Bay Gardens website that came with the all inclusive plan like "stay 7 nights comes with four 30 minute massages" and a "dine around program" where you get passes to eat at some restaurants in the area. But when we asked about those things the staff was very rude when they were telling us that those things are only available when you book directly through them. So our all inclusive plan left us with 3 restaurants to eat at over a nine day span. Breakfast was always fine with a buffet every day with lots of options. Lunch we did at all 3 restaurants and it was fine, but we did do some lunches off the resort, which was great too. Highly recommend "Wings & Tings" which is off the resort. Dinner was a problem multiple times though. The 3 restaurants open at 7, which is very late for our 2 year old, especially when she's busy having fun all day. She was exhausted by dinner every day. The Hotel and Marina restaurants were great, fast, kind staff. The HiTide restaurant at the beach resort I would not recommend for dinner. 90 minute waits for our food both times we ate dinner there, staff was not kind. Water Park was really fun. Overall, I would recommend Bay Gardens.
Stayed 8 nights in Jun 2024

8/10 Good

Tevy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I enjoyed my stay for the most part. The staff were amazing and the beach is nice. Location is great and there’s a shuttle. The only thing I didn’t like was that getting hot water was dependent on the time of day you decide to shower. Morning and evening/night showers were cool to luke warm temperature at best. One evening I only had drips of water to bathe with. The best time to shower would be afternoon/early evening which isn’t convenient.
Stayed 6 nights in Jul 2024

2/10 Terrible

lila, MIami

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Horrible customer service. Like horrible. Room is outdated and smells of mildew and the today was our breakfast bill. Two people for eggs, toast and water. Nothing else $138 US dollars. Never going back
Stayed 1 night in Jul 2024

6/10 Okay

Johnathan Rodnie, St James

Liked: Cleanliness, staff & service
Staff were top tier
Stayed 2 nights in Jul 2024

2/10 Terrible

Louise, London

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Rashyne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went with my mom and 2 children (4 years old and 10 years old). This is a small resort in comparison to other all inclusive resorts I’ve stayed at, however, it is a nicely laid out resort with easy access to everything. My children loved the beach and the water park. The staff in every department were very friendly and helpful. The food is satisfying. When dinner is not buffet style, there is a bit of a wait for your order when the restaurant is full. One thing to note, is the outlets in the rooms, we are from Toronto, outlets do not match our charging cords. Thankfully the resort provided us with an adapter. However, it would be nice to know that adapters are needed ahead of time, maybe it’s stated on the resorts website and I missed it. The resort provides a shuttle, for a fee, to the Friday night street festival. If you’re a lover of music, you’ll definitely want to take a taxi back and not the shuttle as the shuttle leaves the street festival at 10:30, just as the best music starts playing. Overall, very enjoyable family vacation. I would definitely return to Bay Gardens Beach Resort.
Stayed 4 nights in Jul 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was awesome. We loved every minute of it
Stayed 4 nights in Jun 2024

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem within St Lucia. The staff was so accommodating, professional and friendly. We were there during the Hurricane Beryl- the response of the hotel team was beyond expectation. They provided a sense of calm, control and placed the wellbeing of their hotel guests at the top of their priority. The food was exceptional, cleaning services prompt and on time and the water within Reduit Bay crystal clear. The ride however to get to the hotel from UVF was a bit harrowing as we chose to rent a car- however this can be easily avoided with the use of the water taxi from the hotel- something I wished I researched from the get-go. Overall, one of the best vacation spots I have visited and would return without reservation!!
Stayed 7 nights in Jun 2024

6/10 Okay

daliany

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The actual building and setting are fantastic, exactly like the photos. The beach is paradise. However, the issue with Bay Gardens is the service. The majority of staff members clearly don’t want to be working there, never smile, or greet you in a friendly manner. They will do the absolute bare minimum. This really impacts your trip. Also, the majority of the AI meals are a la carte (the food is always freshly made with local ingredients but can take up to an hour to arrive). They present you with a bill at the end of each meal and expect a tip based on what you’ve eaten which I’ve never seen before. Some even look dejected when you don’t leave a tip in front of you. I preferred to give tips to those who really stood out. Candi is by far the best worker in the restaurant and is genuinely friendly and excellent with children. Davis, is a very experienced and professional waiter who could easily train the others to a level which guests would expect. Stefan is a very diligent and hard working young man who will go far. Curtis is also genuine and hard working. The animation team are outstanding: Charlyne and Kel could not do their jobs better and I’d like to have seen more of them (I don’t include the woman who ‘runs’ the kids club and clearly does not want to entertain any kids. I’d also like to thank Sandra from housekeeping. If everyone at Bay Gardens behaved like these fantastic individuals, it could be the best hotel in St Lucia and I’d consider returning
Stayed 7 nights in Jun 2024

8/10 Good

Holson

Stayed 3 nights in Jun 2024

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being right on the beach. Staff was very helpful and welcoming
Stayed 3 nights in Jun 2024

10/10 Excellent

Naida, Sarajevo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent two weeks at Bay Gardens Beach hotel, second year in row. Enjoyed everything about it and was particularly fond to see that they now have an entertainment program, throughout the day and also in the evenings (recommend highly morning yoga on the beach and the fire & dance show on Wed evenings). Looking forward to staying there again.
Stayed 13 nights in May 2024

8/10 Good

Greg, Fairless Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

8/10 Good

Esme

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Lue-Anne, La Romaine 650511

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property offers various activities so there is no need to leave every day. Also, it is right ON the beach. The lunch time dining experience needs some attention though. On two occasions the wait time for a meal took an hour.
Stayed 3 nights in May 2024

6/10 Okay

Hannaa

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to everything
Stayed 4 nights in May 2024

8/10 Good

Sarah

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Kim Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I really enjoyed our stay at the Bay Garden Beach Resort. It has everything you would expect from a large resort, just on a smaller scale. Pool, activities, spa, bars and bistro/cafe and the beach, with water park! The resort is conveniently located on the most beautiful stretch of beach St Lucia has to offer, close to the marina for boating excursions and a short boat taxi ride away from the Rodney Bay Fort and incredible - we got a picnic lunch packed for us for that 1/2 excursion. The reason BGBR is not excellent is the sometimes very slow dining experience for lunch and dinner, as well as the repeat of the same dinner options 3 nights in a row. Breakfast buffet is great. The only other thing, one of the entertainers went from fun easy low volume dinner music to all out club music and volume during dinner time, before 9pm. Still a great place to stay when visiting St Lucia.
Stayed 6 nights in May 2024

8/10 Good

Twyla

Liked: Staff & service
Stayed 4 nights in May 2024

6/10 Okay

Winsome

Traveled with family
Liked: Staff & service
The staff and property were good. I have no complaints. However, they need more verities of food to choose from on the days when they’re not offering buffet.
Stayed 4 nights in May 2024

8/10 Good

Patrick John

Liked: Cleanliness
Disliked: Staff & service
Stayed 7 nights in May 2024

10/10 Excellent

Markku, Calgary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property!
Stayed 5 nights in May 2024