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Bay Gardens Beach Resort and Spa

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Water park
On the beach, white sand, free beach shuttle, sun loungers
On the beach, white sand, free beach shuttle, sun loungers
On the beach, white sand, free beach shuttle, sun loungers
Outdoor spa tub

Overview of Bay Gardens Beach Resort and Spa

VIP Access

Bay Gardens Beach Resort and Spa

4.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air conditioning
  • Spa
Map
Rodney Bay Village, Gros Islet

Explore the area

  • Popular LocationReduit Beach3 min walk
  • Popular LocationRodney Bay Marina7 min drive
  • Popular LocationSaint Joseph the Worker Catholic Church11 min drive
  • AirportVieux Fort (UVF-Hewanorra Intl.)98 min drive

Room options

About this area

Gros Islet

Located in Gros Islet, Bay Gardens Beach Resort and Spa is in the entertainment district and on the beach. Rodney Bay Marina and Sandals Golf and Country Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Splash Island Water Park Saint Lucia and Rodney Bay Aquatic Centre. Scuba diving offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours, ziplining, and hiking/biking trails nearby.

What's nearby

  • Splash Island Water Park Saint Lucia - 1 min walk
  • Reduit Beach - 3 min walk
  • Rodney Bay Marina - 7 min drive
  • Saint Joseph the Worker Catholic Church - 11 min drive
  • Friday Night Street Party - 11 min drive

Getting around

  • Hewanorra Intl. Airport (UVF) - 98 min drive

Restaurants

  • Memories of Hong Kong - 3 min walk
  • Spinnaker's Restaurant & Bar - 3 min walk
  • Jacques Waterfront Dining - 6 min walk
  • Wingz &Tingz - 9 min walk
  • Pizza! Pizza! - 9 min walk

About this property

Bay Gardens Beach Resort and Spa

4-star eco-friendly hotel in a shopping district
At Bay Gardens Beach Resort and Spa, you can look forward to free water park access, a roundtrip airport shuttle, and 2 beach bars. With a white sand beach, beachfront dining, and beach massages, this hotel is the perfect place to soak up some sun. Indulge in a body scrub, a manicure/pedicure, and a facial at the onsite spa. Enjoy Caribbean cuisine, a poolside location, and brunch at the two onsite restaurants. The gym offers Pilates classes and yoga classes; other things to do include sailing, windsurfing, and parasailing. Free in-room WiFi is available to all guests, along with a poolside bar and a free manager's reception.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide and pool umbrellas
  • Free self parking
  • Local cuisine breakfast (surcharge), a free area shuttle, and limo/town car service
  • An area shuttle, luggage storage, and tour/ticket assistance
  • Guest reviews speak highly of the location
Room features
All 75 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Bathrooms with free toiletries and hair dryers
  • 43-inch TVs with cable channels
  • Balconies or patios, wardrobes/closets, and refrigerators

All inclusive details

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Land activities

Spa facilities

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free beach shuttle
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 7 AM–10 AM: USD 22 for adults and USD 11 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges and 1 poolside bar
  • Free reception (select days)
  • Room service available

Restaurants on site

  • Hi Tide Restaurant
  • Seagrapes Beach Bar

Things to do

  • Aerobics classes
  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/body boarding
  • Water skiing
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Free supervised childcare
  • Free water park access
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1680 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 43-inch TV
  • Cable channels

Food and drink

  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property offers health screenings for COVID-19 onsite for a surcharge.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 0.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: USD 22 for adults and USD 11 for children (approximately)
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Frequently asked questions

Does Bay Gardens Beach Resort and Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Bay Gardens Beach Resort and Spa?

As of Feb 9, 2023, prices found for a 1-night stay for 2 adults at Bay Gardens Beach Resort and Spa on Feb 28, 2023 start from $268.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bay Gardens Beach Resort and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bay Gardens Beach Resort and Spa?

Self parking is free at this property.

What time is check-in at Bay Gardens Beach Resort and Spa?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Bay Gardens Beach Resort and Spa?

Check-out is at 11 AM.

Does Bay Gardens Beach Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 90 per vehicle applies.

Are there all-inclusive benefits at Bay Gardens Beach Resort and Spa?

Some rate plans available at this property are all-inclusive.

Reviews

8.6

Excellent

Rating 10 - Excellent. 451 out of 838 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 286 out of 838 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 55 out of 838 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 29 out of 838 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 17 out of 838 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

8.9/10

Staff & service

8.1/10

Amenities

8.7/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

victor glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good-sized room was very nice. It was bright, clean and had a relatively private outdoor sitting area. It had a pool view, which was very convenient being close to everything. However, there was always music playing by the pool which was annoying at times. The worst was on the Saturday night when music boomed until 3 a.m.!! Other nights the music stopped by around 10 p.m. The food was very expensive and the quality was not great. We had 2 dinners there, choosing to go to other local restaurants for the remainder. One meal was a buffet, and it was terrible. So glad we did not buy a meal plan. The free shuttle between resorts was a really nice option, however the day we used it they were not running to the schedule which was frustrating. The beach and oceanfront is amazing, with lots of non-motorized water sports included.
Stayed 7 nights in Jan 2023

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a great location. Great service and friendly staff.
Stayed 2 nights in Jan 2023

2/10 Terrible

Karen

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down property in need of serious refurbishment. The property doesn’t even have an elevator to get you to the top floor of the property. I waited 4hrs for my room to be ready and was eventual placed in a room on the top floor above the restaurant which was very noisy. The staff are pleasant, but this is not the level of service of a Ritz Carlton or Four Seasons! Their advertisement makes the hotel seem to be more than it actually is.
Stayed 1 night in Jan 2023

8/10 Good

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located on the best part of the beach. Staff very accommodating and pleasant. I did half board which included breakfast and dinner and the food was very good. It’s a little quiet at night, they do have some entertainment but not too much. Very relaxing and the weather was great!
Stayed 5 nights in Jan 2023

6/10 Okay

Paula

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
We loved the beach, it was the best part of our stay. We didnt realize that booking with Expedia would get us treated as 2nd class citizens. When we asked if we could have lunch instead of dinner (as our local friends were making plans for dinners with us) we were told, sorry you booked with Expedia. When we checked in, we wete told we had a $100 credit to apply for a meal at select restaurants. When we inquired further were told, sorry you don't qualify, you booked through Expedia. Then why were we told about the credit? We didn't have a room key till 36 hrs after check in. We didn't have towels one day, we had to ask for wash cloths another, the bar of soap left for us, was the size of half an After Eight mint and the water temperature in the shower was hard to regulate. The location was awesome and as mentioned, so was the beach.
Stayed 7 nights in Jan 2023

6/10 Okay

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The resort is not lively, or fun. The property is clean with good staff.

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Should have soccer and volleyball ball for kids to play. Whirlpool was not working well. Not very hot and sometimes had no bubbles. Clean up if tables near the pool should be done more frequently. All in all great hotel and would come back.

8/10 Good

Cecilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the town and near the restaurants. Enjoy the beach and water park. Restaurant food is good but expensive. Would be nice if kids could eat breakfast for free.

6/10 Okay

david, essexville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on the beach I would say this is the only plus , but on the other hand it is public and they sell the spots to cruise ship so it is crowded . Service in dining room takes hours with bad attitude on the staff all over but I guess it is the standard in all st Lucia . No upgrade !room was run down . Half board mean only breakfast and dinner no flexibility on changing it to lunch . No concierge service on the property

4/10 Poor

Susanna

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The only nice feature about this property is the beach. The facilities are old and barely working (toilet in our room needed to be fixed twice during the week long stay). Food is below average. Service is non existent. NOT worth the money we paid for it.