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Overview of Mystique St Lucia by Royalton

Photo gallery

Featured Image
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, open 8:00 AM to 6:00 PM, free cabanas, pool umbrellas
Outdoor pool, open 8:00 AM to 6:00 PM, free cabanas, pool umbrellas
View from Room

Mystique St Lucia by Royalton

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All inclusive
  • Air Conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing

Explore the area

    Popular LocationReduit Beach1 min walk
    Popular LocationSplash Island Water Park Saint Lucia4 min walk
    Popular LocationFriday Night Street Party5 min drive
    AirportVieux Fort (UVF-Hewanorra Intl.)63 min drive

Choose dates to view prices

Deluxe Junior Suite

No guest room rating
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Ocean View

No guest room rating
  • 560 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Presidential Suite

  • 1356 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe Junior Suite Ocean Front

  • 560 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Premium Junior Suite

  • 743 sq ft
  • Sleeps 4
  • 1 King Bed

About this area

Gros Islet

Located in Gros Islet, Mystique St Lucia by Royalton is in the entertainment district and on the beach. Saint Joseph the Worker Catholic Church and Cathedral Basilica of the Immaculate Conception are notable landmarks, and the area's natural beauty can be seen at Reduit Beach and Pigeon Island National Park. Don't miss out on a visit to Splash Island Water Park Saint Lucia. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ziplining in the area.
Popular Location

What's nearby

  • Reduit Beach - 1 min walk
  • Splash Island Water Park Saint Lucia - 4 min walk
  • Rodney Bay Marina - 3 min drive
  • Friday Night Street Party - 5 min drive
  • Saint Joseph the Worker Catholic Church - 5 min drive

Getting around

  • AirportHewanorra Intl. Airport (UVF) - 63 min drive

Restaurants

  • L'Epicure Restaurant — 1 min walk
  • Mahi's Beach Restaurant — 1 min walk
  • Hi-Tide Beach Side Restaurant — 3 min walk
  • SeaGrapes Beach Bar — 4 min walk
  • Wingz &Tingz — 6 min walk
View in a map

About this property

Mystique St Lucia by Royalton

Beach spa retreat walking distance from Reduit Beach
Catch some rays at the beach or spend the day relaxing at Mystique St Lucia by Royalton's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. All 92 rooms boast deep soaking tubs and offer free WiFi and pillowtop beds. Sitting areas and refrigerators are standard, as are flat-screen TVs with cable channels.
Mystique St Lucia by Royalton offers 92 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

This Gros Islet resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All inclusive details

All-inclusive room rates at Mystique St Lucia by Royalton are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: USD 25 for adults and USD 15 for children
  • 3 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 0.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 25 for adults and USD 15 for children (approximately)
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The use of drones is not permitted at this property.

We should mention

Pool access available from 8:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Royal Rex Resorts
Royal Rex Resorts Gros Islet
Royal Rex Resorts Hotel
Royal Rex Resorts Hotel Gros Islet
Royal By Rex Hotel Castries
Royal By Rex Resorts St. Lucia/Gros Islet
Royal St Lucian
Mystique Royal St. Lucia Resort Gros Islet
Mystique Royal St. Lucia Gros Islet
Mystique Royal St Lucia Gros
Mystique Royal St. Lucia
Mystique Royal St. Lucia Resort Spa
Mystique St Lucia by Royalton Resort
Mystique St Lucia by Royalton Gros Islet
Mystique St Lucia by Royalton Resort Gros Islet

Frequently asked questions

Can I cancel my reservation for free at Mystique St Lucia by Royalton and receive a full refund?
Yes, Mystique St Lucia by Royalton offers free cancellation on select room rates, because flexibility matters! Please refer to Mystique St Lucia by Royalton cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mystique St Lucia by Royalton?
As of Jan 25, 2021, prices found for a 1-night stay for 2 adults at Mystique St Lucia by Royalton on Jan 26, 2021 start from $249, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mystique St Lucia by Royalton have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–6:00 PM.
Is Mystique St Lucia by Royalton pet-friendly?
No, pets are not allowed at this property.
How much is parking at Mystique St Lucia by Royalton?
Self parking is free at this property.
What time is check-in at Mystique St Lucia by Royalton?
Check-in is from 3:00 PM - 11:30 PM. Early check-in is available for a fee of USD 50 (subject to availability). After-hours check-in is not available.
What time is check-out at Mystique St Lucia by Royalton?
Check-out is at 11:00 AM. Late check-out is available for USD 50.00 (subject to availability).
Are there all-inclusive benefits at Mystique St Lucia by Royalton?
Some rate plans available at this resort are all-inclusive.
Where is Mystique St Lucia by Royalton located?
This Gros Islet resort is on the waterfront, on the beach within minutes of Reduit Beach, Splash Island Water Park Saint Lucia, and Rodney Bay Marina. Also nearby are Saint Joseph the Worker Catholic Church and Pigeon Island National Park.
4.2
Very Good
Rating 5 - Excellent. 163 out of 336 reviews
5 - Excellent 49%
Rating 4 - Good. 115 out of 336 reviews
4 - Good 34%
Rating 3 - Okay. 32 out of 336 reviews
3 - Okay 10%
Rating 2 - Poor. 14 out of 336 reviews
2 - Poor 4%
Rating 1 - Terrible. 12 out of 336 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Business traveler, Traveled with partner
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Resort needs work .... Not worth the money , my stay the water was cold for 5 days arrived on time for check in didn’t get my room until the next 2 hours bags were not sanitized , WiFi in room Did not work , didn’t have water for a day due to a piping issue . Hotel tried charging more money then they were supposed to
Stayed 4 nights in Dec 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly. It’s a lovely and relaxing resort. We were there for 2 weeks and they changed the Mahi and bar menu midway. I was not impressed with the restaurant but liked the bar menu for dinner. They stopped that and raised the prices. Luckily, there are other places nearby to have dinner. I would often go down to the beach to smoke at night, and a junior manager would ask me what I thought about the place. I would go there again but they really do need to rethink the dining options.
Stayed 14 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Royally Disappointing - DO NOT WASTE YOUR MONEY!!!
DO NOT STAY! We left after 2 days. Spoke w/ management who acknowledged the hotel was in bad shape, but offered nothing to remedy the situation and refused to refund. The property is VERY beat up - the furniture & fixture sheets, beach towels, and chairs are stained, rusted, chipped and frayed. WE HAD NO RUNNING WATER FOR A FULL DAY! The hotel is an all-inclusive, which is not detailed on Hotels.com (you are paying for a non-all-inclusive rate), additionally the photos on this site are extremely outdated. The food at the restaurants on property was disgusting. (Eg. Roti filled with cartilage, skin & bone. A hamburger that did not taste like beef. A wilted salad was missing 2/3rds of the ingredients listed on the menu. We did not finish anything we started and avoided eating or drinking at the hotel whenever possible. The service, while somewhat friendly, was incredibly slooow - 15-20 minutes for a (weak) drink, 30 minutes more for the bill. The beach was fine, water was rough. It seems "security" was friendly with the local beach hockers & did nothing to keep them from pestering guests. We typically look for the bright side in these situations, however every time we tried to overlook things another issue popped up. Later learned that Royalton brand bought this hotel with the intention to knock it and two other properties down - the hotel next door has already been demolished. No intention to further invest in this hotel; it's waiting for the wrecking ball!
Stayed 4 nights in Feb 2020

2/5 Poor

Traveled with partner
Sad face IconDisliked: Staff & service, property conditions & facilities
The good: Beautiful pool and beach area, with great views of the water. Grounds around the pool were well maintained and nice. Good location; walking distance to town and shopping areas. The not so good: Staff attitudes were not always friendly and service was hit or miss, but often slow. The resort is not being maintained. We had wall paper peeling in the bathroom and no hot water for 2 nights (cold showers). It was not just our room, we talked to another couple with hot water issues. Hotel manager was nice and reduced our food and drink bill upon checkout.
Stayed 4 nights in Feb 2020

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Staff & service
Liked the location and the setting. Didn’t like the service or some of the staff attitude
Stayed 7 nights in Feb 2020

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