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HAKONE Setsugetsuka

Photo gallery for HAKONE Setsugetsuka

Front of property - evening/night
Hot springs
Run of the House, Non Smoking (Japanese Western/Open-Air Bath or Western/ Half Open-Air Bath) | In-room safe, desk, laptop workspace, free WiFi
Restaurant
Twin Room, For 2 People, Semi Open-Air Bath | In-room safe, desk, laptop workspace, free WiFi

Overview of HAKONE Setsugetsuka

HAKONE Setsugetsuka

3.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
Map
1300-34 Gora, Hakone, Kanagawa, 250-0408

Explore the area

  • Popular LocationHakone Gora Park3 min walk
  • Popular LocationHakone Open Air Museum12 min walk
  • Popular LocationHakone Kowakien Yunessun4 min drive
  • AirportAtsugi Air Base (NJA)70 min drive

Room options

About this area

Hakone

HAKONE Setsugetsuka is located in Gora, a neighborhood in Hakone, and is near a train station and near theme parks. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Hakone Visitor Center. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena.
Visit our Hakone travel guideOpens in a new window
Map

What's nearby

  • Hakone Gora Park - 3 min walk
  • Hakone Museum of Art - 7 min walk
  • Hakone Open Air Museum - 12 min walk
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 13 min walk
  • Hakone Kowakien Yunessun - 4 min drive

Getting around

  • Hakone Gora Station - 2 min walk
  • Kowakidani Station - 2 min drive
  • Haneda Airport (HND) - 84 min drive

Restaurants

  • COFFEE CAMP - 3 min walk
  • GORA BREWERY & GRILL - 4 min walk
  • ラウンジ花影 - 7 min walk
  • ぱんのみみ - 12 min walk
  • 箱根銀豆腐 - 2 min walk

About this property

HAKONE Setsugetsuka

3.5-star ryokan located in Gora
Close to Hakone Kowakien Yunessun, HAKONE Setsugetsuka provides an indoor mineral hot spring (onsen), a garden, and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, an elevator, and luggage storage
  • Guest reviews say good things about the breakfast
Room features
All 158 rooms boast comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
Other amenities include:
  • Deep soaking tubs, toilets with electronic bidets, and free toiletries
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Tea service

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for dietary restrictions or food allergies cannot be accommodated.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

Is HAKONE Setsugetsuka pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HAKONE Setsugetsuka?

As of Jun 3, 2023, prices found for a 1-night stay for 2 adults at HAKONE Setsugetsuka on Jun 29, 2023 start from $371.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HAKONE Setsugetsuka?

Self parking is free at this property.

What time is check-in at HAKONE Setsugetsuka?

Check-in is from 3:00 PM - 8:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at HAKONE Setsugetsuka?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is HAKONE Setsugetsuka located?

Located in Gora, this ryokan is within 1 mi (2 km) of Hakone Gora Park and Hakone Kowakien Yunessun. Hakone Open Air Museum is 0.6 mi (1 km) away. Hakone Gora Station is only a 2-minute walk and Kowakidani Station is 21 minutes.

HAKONE Setsugetsuka Reviews

HAKONE Setsugetsuka Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 94 out of 182 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 66 out of 182 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 16 out of 182 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 5 out of 182 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 1 out of 182 reviews" "
" "2 - Terrible 1%

8.6/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love to stay here when we visit Hakone. The only downside to booking with Expedia is that dinner is not included! I enjoy having dinner there since it is a nice japanese experience but there wasn't an option to add on dinner and by the time I arrived, it was all booked up.
Stayed 2 nights in Mar 2023

10/10 Excellent

Polly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended hot spring resort
Very beautiful setting, and hot springs are wonderful. The meals are excellent, beyond expectations.
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expensive and a bit disappointing…
I was hoping for an authentic ryokan experience, but I think this place is a tourist trap. We paid $300 for one night and though the private bath in the unit and the onsen were nice, it was nothing impressive. I’ve seen better onsen at a public sento. More importantly, I was so disappointed that our reservation did not include a kaiseki dinner, which is a major part of the whole ryokan experience. Even if we wanted to add on the kaiseki dinner, we could not, because they did not have any more open seats. Another thing to consider is that there was barely any restaurants open nearby around dinner time, except for a katsu place. So that was the only thing we could eat for dinner that night. We asked the staff at the front desk beforehand what there is to eat for dinner around the area and they were no help at all. Keep in mind, I can speak Japanese so there was no language barrier there. They just were not helpful. Then when it came time to check out the next morning, I asked if we could extend our check-our time to noon instead of 11am. They said it costs ¥2,000 to extend for an hour, which is ridiculous, considering how expensive this place is. Even a Holiday Inn would allow you to push back your check-in time for free.
Stayed 1 night in Jan 2023

10/10 Excellent

Sherman

Stayed 1 night in Jan 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Friendly staff. Enjoyable stay.

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for visiting Hakone. The hotel is next to the Gora station, which is a good starting point to access the Ropeway and other sites. Rooms are spacious, well-appointed, with private outdoor bath. Loungewear is provided for walking around the resort, with optional casual kimonos available also. The kaiseki dinner was plentiful and delicious, as was the breakfast. Service was attentive and pleasant. We would stay there again in a second.

10/10 Excellent

Michiko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near Gora station. We arrived too early for check in but they offered to keep our luggage for us until the check in time. So we were able enjoy lunch and sightseeing for a few hours. Their customer service was above beyond throughout the stay. They have multiple Onsen facilities and restaurants in the building. We had a great time and definitely come back and recommend it to others.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hakone Setsugetsuka, Ryokan with private bath.
Extremely satisfied with this 1-night stay at Hakone Setsugetsuka. We had a lovely Japanese type room with a bath on the balcony where we could relax in private. The ryokan offered a delicious dinner course menu and a japanese breakfast set the following morning. Conveniently located just 2-3 min from Gora, this was a ryokan that I would like to recommend to others.
Stayed 1 night in Mar 2021

8/10 Good

MARIKO

Stayed 1 night in Jan 2021