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HAKONE Setsugetsuka

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In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Overview of HAKONE Setsugetsuka

HAKONE Setsugetsuka

3.5 star property

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1300-34 Gora, Hakone, Kanagawa, 250-0408

Explore the area

  • Popular LocationHakone Gora Park3 min walk
  • Popular LocationHakone Open Air Museum12 min walk
  • Popular LocationHakone Kowakien Yunessun7 min drive

Choose dates to view prices

About this area

Hakone

HAKONE Setsugetsuka is located in Gora, a neighborhood in Hakone, and is near a train station and near theme parks. Hakone Shrine and Odawara Castle are notable landmarks and Hakone Kowakien Yunessun is a popular area attraction. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena.
Visit our Hakone travel guideOpens in a new window
Map

What's nearby

  • Hakone Gora Park - 3 min walk
  • Hakone Museum of Art - 7 min walk
  • Hakuundo Chaen - 7 min walk
  • Hakone Open Air Museum - 12 min walk
  • Hakone Kowakien Yunessun - 7 min drive

Getting around

  • Hakone Gora Station - 2 min walk
  • Kowakidani Station - 2 min drive

Restaurants

  • Tamura Ginkatsu-Tei - 2 min walk
  • 箱根写真美術館 カフェ Plaisir de l'oeuf - 3 min walk
  • Itoh Dining By Nobu - 4 min walk
  • Gora Brewery & Grill - 4 min walk
  • Gyoza center - 5 min walk

About this property

HAKONE Setsugetsuka

3.5-star Hakone ryokan in Gora, near Hakone Kowakien Yunessun
Along with a restaurant, this ryokan has a 24-hour front desk and a garden. Free WiFi in public areas and free self parking are also provided.
HAKONE Setsugetsuka offers 158 accommodations with fireplaces and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant

Family friendly

  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Outdoors

  • Garden

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robe)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Deep soaking bathtub
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator
  • Tea service at check-in/check-out

More

  • Desk
  • Fireplace
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Guest rating 4+
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Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Requests for dietary restrictions or food allergies cannot be accommodated.

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

HAKONE Setsugetsuka Inn
Setsugetsuka Inn
Setsugetsuka
Ryokan HAKONE Setsugetsuka Hakone
Hakone HAKONE Setsugetsuka Ryokan
Ryokan HAKONE Setsugetsuka
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan
HAKONE Setsugetsuka Hakone
HAKONE Setsugetsuka Ryokan Hakone

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 52 out of 114 reviews
5 - Excellent 46%
Rating 4 - Good. 47 out of 114 reviews
4 - Good 41%
Rating 3 - Okay. 12 out of 114 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 114 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 114 reviews
1 - Terrible 0%

4.3/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located near Gora station. We arrived too early for check in but they offered to keep our luggage for us until the check in time. So we were able enjoy lunch and sightseeing for a few hours. Their customer service was above beyond throughout the stay. They have multiple Onsen facilities and restaurants in the building. We had a great time and definitely come back and recommend it to others.
Stayed 2 nights in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hakone Setsugetsuka, Ryokan with private bath.
Extremely satisfied with this 1-night stay at Hakone Setsugetsuka. We had a lovely Japanese type room with a bath on the balcony where we could relax in private. The ryokan offered a delicious dinner course menu and a japanese breakfast set the following morning. Conveniently located just 2-3 min from Gora, this was a ryokan that I would like to recommend to others.
Stayed 1 night in Mar 2021

4/5 Good

Stayed 1 night in Jan 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent onsens, especially they have public ones (male and female seperate) plus three private ones on a first come first served basis. I booked a room with private onsen, stay one night, end up not using that in - house one. Expect dinner to be better as we have paid premium rates for that. Breakfast was very good.
Stayed 1 night in Feb 2020