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Hakone Suishoen

Photo gallery for Hakone Suishoen

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Luxury Suite Twin | Balcony
Luxury Suite Maisonette Twin | Terrace/patio
Precious Suite Twin | Living room | TV
Precious Suite Twin | Living room | TV

Overview of Hakone Suishoen

Hakone Suishoen

3.5-star property

4.9/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406

Explore the area

  • Popular LocationHakone Kowakien Yunessun7 min walk
  • Popular LocationHakone Open Air Museum12 min walk
  • Popular LocationHakone Gora Park17 min walk
  • AirportAtsugi Air Base (NJA)74 min drive

Room options

About this area

Hakone

Hakone Suishoen is located in Hakone. Buddhist Stoneworks at Motohakone and Hakone Shrine are local landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Chisuji Falls. Looking to enjoy an event or a game while in town? See what's going on at Odawara Arena, or consider a night out at Fujisan Juku no Mori Ampitheater.

What's nearby

  • Okada Museum of Art - 3 min walk
  • Hakone Kowakien Yunessun - 7 min walk
  • Hakone Open Air Museum - 12 min walk
  • Hakone Gora Park - 17 min walk
  • Hakuundo Chaen - 6 min drive

Getting around

  • Kowakidani Station - 12 min walk
  • Hakone Gora Station - 18 min walk

Restaurants

  • Woody - 11 min walk
  • Hakone Kappei - 11 min walk
  • Gyoza center - 11 min walk
  • Gora Brewery & Grill - 17 min walk
  • Tamura Ginkatsu-Tei - 18 min walk

About this property

Hakone Suishoen

3.5-star hotel
Take advantage of free full breakfast, an indoor mineral hot spring (onsen), and a terrace at Hakone Suishoen. For some rest and relaxation, visit the sauna, and indulge in aromatherapy, a body treatment, or a facial. In addition to a garden and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Free train station drop-off, hot springs on site, and smoke-free premises
  • A 24-hour front desk, luggage storage, and massage treatment rooms
Room features
All guestrooms at Hakone Suishoen have perks such as private hot tubs and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • Refrigerators, heating, and daily housekeeping

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free train station drop-off shuttle

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Hot springs

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Sauna
  • Spa open daily

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • TV

Food and drink

  • Minibar
  • Refrigerator

More

  • Private spa tub
  • Safe
  • Slippers
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property.
Japanese futons are provided based on the number of adults in the reservation.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Hakone-Suishoen
Hakone Suishoen Hotel
Hakone Suishoen Hakone
Hakone Suishoen Hotel Hakone

Frequently asked questions

Is Hakone Suishoen pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hakone Suishoen?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Hakone Suishoen on Oct 13, 2022 start from $659.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hakone Suishoen?

Self parking is free at this property.

What time is check-in at Hakone Suishoen?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hakone Suishoen?

Check-out is at 11 AM.

Where is Hakone Suishoen located?

Situated in Hakone, this spa hotel is 0.2 mi (0.3 km) from Okada Museum of Art and 0.4 mi (0.6 km) from Hakone Kowakien Yunessun. Chisuji Falls and Hakone Open Air Museum are also within 15 minutes. Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 18 minutes.

Can I cancel my reservation for free at Hakone Suishoen and receive a full refund?

Yes, Hakone Suishoen offers free cancellation on select room rates, because flexibility matters! Please refer to Hakone Suishoen cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 25 out of 27 reviews
5 - Excellent 93%
Rating 4 - Good. 2 out of 27 reviews
4 - Good 7%
Rating 3 - Okay. 0 out of 27 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 27 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 27 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Verified traveler
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places we have ever stayed. Amazing hotel set in beautiful mountains and gardens. Delicious food and impressive attention to detail including special soap, toothbrushes, slippers and food for our kids. It might be expensive but it is worth every penny.
Stayed 2 nights in Sep 2019

5/5 Excellent

Masanori
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

5/5 Excellent

satoshi
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

5/5 Excellent

kosei
Stayed 1 night in Mar 2022

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても快適でした
料理がとても美味しく、部屋も露天風呂がついていて、非常に快適でした。ここは友人におすすめしたい旅館です。
Stayed 2 nights in Mar 2022

4/5 Good

KAZUNORI
Traveled with partner
Liked: Cleanliness, amenities
施設は美しく手入れも行き届いている。スタッフ同士の連携があまりうまく取れていない様子ですがひとりひとりの対応は満足できる。
Stayed 1 night in Mar 2022

5/5 Excellent

Daizo
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
さすが翠松園という感じでした。
Stayed 1 night in Feb 2022

5/5 Excellent

Eiko
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Verified traveler
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021