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Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, free WiFi

Guest reviews

3.9/5 Good
14 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationLang Co Duong Lam41 min drive
Popular LocationHanoi Indoor Games Gymnasium52 min drive
Popular LocationBao Son Paradise Park85 min drive
AirportHanoi (HAN-Noi Bai Intl.)103 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 484 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Premium Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 517 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsPremium Room, 1 King Bed
  • The Level Junior Suite with Exclusive Benefits

    Room amenities

    • 646 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsThe Level Junior Suite with Exclusive Benefits
  • The Level Suite with Exclusive Benefits

    Room amenities

    • 700 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsThe Level Suite with Exclusive Benefits
  • The Level Grand Suite with Exclusive Benefits.

    Room amenities

    • 1023 sq ft
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsThe Level Grand Suite with Exclusive Benefits.
  • Family Suite, Multiple Beds

    Room amenities

    • 915 sq ft
    • Mountain view
    • Sleeps 4
    • 1 King Bed and 2 Twin Beds
    More detailsFamily Suite, Multiple Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hanoi

Located in Hanoi, Melia Ba Vi Mountain Retreat is in the historical district and on a river. Shanxi Citadel and Lang Co Duong Lam are local landmarks, and the area's natural beauty can be seen at Ba Vi National Park and Ao Vua Lake. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Lang Co Duong Lam - 41 min drive
  • Hanoi Indoor Games Gymnasium - 52 min drive
  • Ministry of Foreign Affairs - 81 min drive
  • My Dinh National Stadium - 84 min drive
  • Bao Son Paradise Park - 85 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 103 min drive

Restaurants

  • Senses — 1 min walk
  • Tonkin — 1 min walk

About this property

Melia Ba Vi Mountain Retreat

Luxury Hanoi hotel in Ba Vì, walk to Ba Vi National Park
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a health club, a bar/lounge, and a business center. All 47 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and LED TVs with satellite channels. Other amenities available to guests include balconies or patios, iPod docks, and minibars.
Melia Ba Vi Mountain Retreat offers 47 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, YHI Spa.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Mountain biking
  • Outdoor pool
  • Yoga classes

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Vietnamese

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • iPod dock
  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
This property is located in Ba Vi National Park. The additional mandatory fee (per vehicle) and the destination fee (per person) covers entrance to the national park.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1800000
  • Destination fee: VND 60000 per person, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1026000 per person (one-way)
  • Airport shuttle fee per child: VND 513000 (one-way), (from 4 to 9 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Melia Ba Vi Mountain Retreat
Melia Ba Vi Mountain Retreat Hotel Hanoi
Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat Hanoi
Hotel Melia Ba Vi Mountain Retreat Hanoi
Hanoi Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat
Melia Ba Vi Mountain Retreat Hotel
Melia Ba Vi Mountain Retreat Hanoi
Melia Ba Vi Mountain Retreat Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Melia Ba Vi Mountain Retreat and receive a full refund?
Yes, Melia Ba Vi Mountain Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to Melia Ba Vi Mountain Retreat cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2 PM–midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Check-out is at 11:00 AM.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 1026000 per person, one-way, applies.
Where is this hotel located?
Located in Ba Vì, this luxury hotel is 0.1 mi (0.1 km) from Ba Vi National Park and 12.4 mi (19.9 km) from Minh Quang Ferry. Lang Co Duong Lam is 13.3 mi (21.4 km) away.

Guest reviews

Overall score and ratings for Melia Ba Vi Mountain Retreat

3.9
5 - Excellent
5
4 - Good
5
3 - Okay
3
2 - Mediocre
0
1 - Poor
1
4.4
Cleanliness
4.1
Service and Staff
4.1
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Didn’t like the shower area. Water is not contain within the shower area. The entire area gets wet and the floor becomes slippery which is dangerous if you are not careful.

Stayed 1 night in Feb 2020

3/5

  • Liked: Cleanliness, room comfort
  • Disliked: Staff & service
Average service & options

Not much to do at the resort even though it is a retreat resort. Not many F&B options. Ever single activities are chargeable ie bike cycle and using of buggie.

Stayed 2 nights in Jan 2020

1/5

  • Liked: Cleanliness, property conditions & facilities, room comfort
  • Disliked: Staff & service
Beware of scam attempts

This place is really beautiful and the facilities are great, especially the heated pool. We actually enjoyed our stay; which is why it pains me so much how it ended. The staff was trying to basically scam us. We were checking out really early. We booked our taxi to the airport days before, and the receptionist told us it will cost 700K VND. I gave them my credit card to cover the bill. Their card reader appeared to not work—and we’ve been traveling in south east Asia for 2 weeks by then and I used my credit card in every single hotel by then without a problem—they said their Internet connection was bad. It was taking so long that we were afraid we will miss our flight, so I left them my credit card information. We were in the taxi when the reception called me and asked to withdraw the amount in cash and give it to the driver (!) –and it was a little over 6 million VND. Ok, fine, we did that. We stopped at an ATM in the middle of the night. I just gave the driver 7 million VND for the hotel and forfeited the change. We gave the driver 700,000 VND as well for the taxi. When back in NYC I got the email when the hotel claimed we I’ve them still over 2 million VND, and that they paid for the taxi (a total lie). I had the receipt which was printed after they checked the minibar and everything, and obviously we didn’t add anything to it after checking out at 4am. Do not fall for the credit card reader trick and give them cash! They will try to geT more money out of you! Outrageous

Stayed 3 nights in Nov 2019

3/5

  • Liked: Cleanliness, property conditions & facilities

GOOD- House keeping was great. I had a big spider in my room and a little old lady came and took it away. Very secluded and quiet, great for a get away from all the noise. Rooms and view was beautiful. BAD- Communication was very hard because alot of the staff dont speak english. Liquor choices are very limited and for some bottles, you have to buy the whole bottle to drink it. Food was very expensive but flavor was very bland. Need more variety on the menu. How are you in vietnam and not have a vietnamese menu on the weekdays???? You get a very limited vietnamese menu on the weekend. Smh😫. The resort also has no gift shop or any shop. I needed a sandal and also needed some allergy medicine and there was none to be found. The only way was to get a taxi and go down to town which cost about 500,000 vnd which equals to about 20 usd. Also, you have to pay a ticket fee to go back up to the mountain resort, which cost about 200,000 vnd.

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2019