4/10 Poor
Debra, Fort Lee
Mar 18, 2023
Disliked: Cleanliness, staff & service, property conditions & facilities
They have signs all over the interior about how they are so methodical about cleaning but if you look at the buttons in the elevator, the air filter that’s just inside the door to the room, the windowsills, it’s not even close to being clean. Their “breakfast” consists of coffee that tasted like mud, Pre-wrapped muffins that were so dry and you couldn’t even tell what flavor they were, powdered milk, no decaf coffee. Certainly does not qualify as any kind of breakfast. I was told by a desk clerk that I was given a room with a semi-working toilet and was questioned about why I wanted to move rooms. And even though I was checked in and paid before they would move me I had to go back to my room to get my ID. I was then moved into a room above the HVAC unit with windows that didn’t close completely. So not only was it freezing outside with that Wk d blowing into the room the non-stop noise was unbearable. Also, there’s no way to turn off the heat. Even though the heat was turned off in the room there was still heat coming from somewhere. There was green magic marker/paint all over 3 of the walls. But then again the drab brown paint color on the walls wasn’t anything special either. There was a “recliner” in the room that didn’t close properly so you had to climb over the footrest to get out of the chair. If they try to give you room 227 - run!
Debra
Stayed 1 night in Mar 2023