“We were close to the highway and had convenient travel downtown for Oktoberfest. The hotel felt fresh and clean, the shower was good with good water pressure and temperature, as well as dish washer, sink, refrigerator, and spacious work area. The breakfast offered hot options (waffles, biscuit sandwiches), yogurt, cereal and bagels/toast. Parking was easy and check-in/check-out were quick and convenient. Highly recommend, if we are in the area again we will be back. ”
"We stayed for two nights from September 23 to September 25. It was raining and very cold during those days. When we arrived at the hotel, we found that there was no hot water in the bathroom. We reported the issue on the first day, but no one responded, so we had to take cold showers. As a result, both of us caught a bad cold and completely lost our voices. On the second day, we tried turning the water to the hottest setting and letting it run for 10 minutes, but only got some lukewarm water. In such cold weather, it was still very uncomfortable to bathe.
When we checked out, I reported the problem again, but the front desk staff didn’t give me any response. This was truly terrible, I couldn’t even speak for those days because I lost my voice! This was supposed to be a trip we had been looking forward to, and I was also excited to stay at this hotel. But in the end, our trip to Cincinnati was completely ruined by the cold and the illness."
