Haverstraw Castle Hotels

"room was very nice. Bed extremely comfortable. Large bathroom."

"Hotel grounds were nicely kept, but it seemed like the room hadn’t been looked at in a while. Lots of dust on the vents and the shower/tub had a real hard time draining. Staff at the front desk couldn’t provide me a bandaid and the bonvoy app wasn’t working which makes ordering food difficult. One day I was connected to person who took my order over the phone and delivered something close to what I ordered. The second day I called and then said it wasn’t possible to order on the phone but then connected me to a different number that went to voicemail. I was also really surprised to see that there was delivery fee for room service. I’m already paying to stay and for the rooms service. I’ve never seen a delivery fee for room service before. It made a cup of tea an $11 purchase which is wild. That’s a bigger delivery fee than most restaurants in the area."

"It is very clean. Staff is professional and friendly. "

"Good breakfast, clean room confortable beds"

"I always stay here when visiting my daughter at Sarah Lawrence. Great location, nice rooms, great services, not part of a chain so supporting a local business."

"No room was clean"

"Clean room , the shower tub was not not nice looking, old and chipped up , There’s no microwave or ice the fridge was not cold enough and the tv wasn’t working! But it was a good price and convenient."

"Lobby restaurant was great "

"Clean rooms. Restaurant downstairs was tasty!!"