“I try to write fair, detailed reviews as I rely on them myself when choosing properties. Mountbatten appealed to me for its heritage positioning and proximity to Kandy’s historical centre, and in many ways it delivered.
Location & Atmosphere – 5★
The setting is exceptional: tranquil, elevated, surrounded by greenery, and beautifully maintained. The infinity pool is stunning and the staff are very mindful of guests seeking quiet. It genuinely feels peaceful.
Service – 5★
Warm, attentive and……
“Excellent location. Room was nice and comfortable.
One issue - the wash basin in the bath room did not drain well and there was blockage. As a result there was some smell coming off the bathroom.
Shower door did not close well - as a result there was water leakage”
“Clean and crisp is no small feat in a hotel room in Sri Lanka. This hotel was near spotless. My only problem was the room window opened to a concrete wall, a sad thing when Kandy has so many wonderful views. The staff was wonderful and the Tables restaurant upstairs did have great atmosphere with wonderful views. ”
“The property was a beautiful garden oasis, with lush flowers and trees everywhere. Rooms were modest but very comfortable. Management and staff were incredibly attentive and always friendly. Food was delicious. Would recommend this gem to anyone, and hope to return.”