Ratings based on 1,723 Verified Reviews

3.6 out of 5
82% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from kaunakakai Hi

Nice hotel close to airport

Posted Mar 20, 2017
We spent just one night at the hotel as we were catching an early flight out. When we arrived the cable in our room was not working but by the time we returned late in the evening the cable was back on. The room was neat and clean and the staff friendly. The only thing i didn't like was that our room was a long ways from the elevator.
Comment from Hotel Management
Mar 20, 2017 by Ellen Isidro, Sales and Marketing, Hotel Management
Thank you for staying at the Airport Honolulu Hotel! We appreciate you taking the time out to send us feedback and experience. We look forward to welcoming you back in the future!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Australia

Nice hotel very close to the airport

Posted Mar 13, 2017
Pros: Convenience, comfort and cleanliness.
Cons: Update of facilities in future.
Location: Close proximity to the airport.
This is a well-run, clean, comfortable, older-style hotel very close to the airport. It was convenient for me as I needed a place to overnight in order to catch an early morning flight the next day. The staff were helpful and there were late evening restaurant facilities available. Shuttle transport was provided free of charge. Most convenient!
Comment from Hotel Management
Mar 13, 2017 by Ellie, Hotel Management
Aloha Rose-June: Mahalo for staying at Airport Honolulu Hotel and for sending us your feedback! We are glad to hear we were able to please you and meet your expectations. We look forward to welcoming you back again soon! Ellie Agustin, Director of Sales and Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to airport

Posted Mar 9, 2017
Cons: Elevator needs update
Nice restaurant Close to airport shuttle available Great for stop overs
Comment from Hotel Management
Mar 10, 2017 by Ellie, Hotel Management
Aloha - Mahalo for staying at Airport Honolulu Hotel and for taking time to provide us with your feedback. We are looking forward to hosting you again soon! Mahalo! Ellie Agustin, Director of Sales
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Mar 7, 2017
Nothing really bad.scarry elevator .Loud bang on take off.
Comment from Hotel Management
Mar 7, 2017 by Ellie, Hotel Management
Aloha - Thank you for taking the time to review us. We appreciate your feedback and will share your comments with our Engineering department. Mahalo for your time and feedback and we hope to be able to host you again soon! Aloha. Ellie Agustin, Director of Sales and Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler from Yeovil

Easy airport access

Posted Mar 7, 2017
I chose this hotel for its proximity to Honolulu Airport as I was staying overnight between connecting flights. The hotel's free airport shuttle was quick to arrive when I phoned. Staff at hotel reception were cheerful and welcoming. The room was clean and comfortable although the decor and furnishings are dated. Checkout was easy.
Comment from Hotel Management
Mar 7, 2017 by Ellie, Hotel Management
Aloha Brad - Mahalo for staying at Airport Honolulu Hotel! We are glad to hear we were able to meet your expectations. We look forward to welcoming you back soon! Ellie Agustin, Director of Sales and Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport for layover

Posted Mar 5, 2017
I only stayed for 6 hours on a layover, but it was a very nice hotel. The shuttle only runs every 30 mins to the airport so that was confusing and frustrating late at night when I got in.
Comment from Hotel Management
Mar 6, 2017 by Ellie, Hotel Management
Aloha - Mahalo for staying at Airport Honolulu Hotel and for sending us your feedback. We apologize for the inconvenience you experienced with our shuttle. We hope to be able to host you again soon. Mahalo! Ellie Agustin, Director of Sales and Marketing
3 out of 5
by A verified traveler

Airport Hotel

Posted Mar 4, 2017
As name suggest, it is an airport hotel. A bit old, staff is good. Looks costly for price charged.
Comment from Hotel Management
Mar 5, 2017 by Ellie , Hotel Management
Aloha - Thank you for staying at Airport Honolulu Hotel! We are appreciative of your visit and for providing us with your feedback. We hope you enjoyed your stay and we look forward to welcoming you back again. Mahalo, Ellie Agustin, Director of Sales and Marketing
2 out of 5
Recommended
for Everyone
by A verified traveler

close to airport

Posted Mar 1, 2017
Pros: proximity to the airport
It is a basic room to catch up on sleep between flights. Little in the way of amenities. I would not recommend the hotel for a stay in Honolulu beyond a quick overnight.
Comment from Hotel Management
Mar 1, 2017 by Ellie, Hotel Management
Aloha - Mahalo for staying at Airport Honolulu Hotel and for providing us with your feedback! We are happy to know you we were able to meet your expectations. We look forward to being able to host you again soon. Aloha! Ellie Agustin, Director of Sales & Marketing
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to airport

Posted Mar 1, 2017
Excellent to have pick-up and drop-off shuttle to the airport
Comment from Hotel Management
Mar 1, 2017 by Ellie, Hotel Management
Aloha - Mahalo for staying at Airport Honolulu Hotel and for providing us with your feedback! We are happy to know we were able to meet your expectations. We look forward to being able to host you again soon! Aloha. Ellie Agustin, Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Posted Mar 1, 2017
Flight was delayed but staff on the phone was re-assuring. Shuttle at 1230AM to hotel was fine. Great rest stop to begin the vacation.
Comment from Hotel Management
Mar 1, 2017 by Ellie, Hotel Management
Aloha Tom - Mahalo you for staying at Airport Honolulu Hotel! We are glad to hear we were able to please you and meet your expectations. We look forward to welcoming you back soon. Mahalo! Ellie Agustin, Director of Sales and Marketing