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Overview of Queen Kapiolani Hotel

Photo gallery

Hypo-allergenic bedding, in-room safe, blackout drapes
Beach nearby
Beach nearby
Outdoor pool
Outdoor pool

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.
Happy face icon
We love are time at Queen Kapiolani By the Zoo by Waikiki Beach how you can see Diamond Head

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationHonolulu Zoo2 min walk
    Popular LocationWaikiki Beach8 min walk
    Popular LocationQueen Kapiʻolani Regional Park16 min walk
    AirportHonolulu, HI (HNL-Daniel K. Inouye Intl.)14 min drive
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  • Studio, Ocean View

    3.8/5 guest room rating

    Room amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsStudio, Ocean View
  • Junior Suite, 1 King Bed, Balcony, View (Diamond Head View)

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Balcony, View (Diamond Head View)
  • Junior Suite, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Balcony, Ocean View
  • Room, 2 Queen Beds, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Balcony, Ocean View
  • Room, 2 Queen Beds, Balcony, View (Diamond Head View)

    Room amenities

    • Mountain view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Balcony, View (Diamond Head View)
  • Room, 2 Queen Beds, Balcony, City View

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Balcony, City View
  • Studio, City View

    3.8/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More detailsStudio, City View
  • Premier Room, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsPremier Room, 1 King Bed, Balcony, Ocean View
  • Penthouse, Balcony, City View

    Room amenities

    • City view
    • Sleeps 5
    • 1 Double Sofa Bed and 1 King Bed
    More detailsPenthouse, Balcony, City View
  • Room, 1 King Bed, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, View (Diamond Head View)

    4.3/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, View (Diamond Head View)
  • Room, 1 King Bed, Balcony, City View

    4.2/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, City View
  • Penthouse, Balcony, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 5
    • 1 Double Sofa Bed and 1 King Bed
    More detailsPenthouse, Balcony, Ocean View

About this area

Honolulu

Located in Honolulu's Waikiki neighborhood, Queen Kapiolani Hotel is in a regional park and near the beach. Royal Hawaiian Center and International Market Place are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Honolulu Zoo and Waikiki Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Aloha Stadium or Stan Sheriff Center. Scuba diving, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's quiet location.
Visit our Honolulu travel guide
Popular Location

What's nearby

  • Honolulu Zoo - 2 min walk
  • Waikiki Beach - 8 min walk
  • International Market Place - 13 min walk
  • Royal Hawaiian Center - 16 min walk
  • Queen Kapiʻolani Regional Park - 16 min walk

Getting around

  • AirportDaniel K. Inouye Intl. Airport (HNL) - 14 min drive

Restaurants

  • DECK. Bar & Grille — 1 min walk
  • Tiki's Grill & Bar — 3 min walk
  • Sansei Seafood Restaurant & Sushi Bar — 3 min walk
  • Wolfgang Puck Expresp — 4 min walk
  • D.k Steak House — 5 min walk

About this property

Queen Kapiolani Hotel

4-star Honolulu hotel in Waikiki, walk to Honolulu Zoo
This smoke-free hotel features a restaurant, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a rooftop terrace are onsite. All 315 rooms offer WiFi, refrigerators, and LCD TVs with cable channels. Other amenities available to guests include room service, free local calls, and hair dryers.
Queen Kapiolani Hotel offers 315 accommodations with safes and hair dryers. 49-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 45.99 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 45.00 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 25 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Art gallery
  • Outdoor pool
  • Shopping

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center
  • Conference center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 49-inch LCD TV
  • Cable channels

Food and drink

  • Refrigerator

More

  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Renovations and closures

This property is closed from March 25 2020 to November 30 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 250 per accommodation, per stay
2 per room (up to 50 lbs)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Additional fee: USD 8.50 per person, per stay
  • Resort fee: USD 45.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 25 per person (approximately)
  • Fee for in-room wireless Internet: USD 45.99 per night (rates may vary)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-207-956-5824-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The mandatory fee covers porterage to all groups, including reservations that meet the following conditions: a minimum of four rooms traveling together arriving at the hotel on the same arrival date and departing on the same departure date and; departing from the same originating destination and ending at the same originating destination; and arriving on the same arriving flight and departing on the same departing flight.

We should mention

Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Kapiolani
Hotel Queen Kapiolani
Kapiolani Hotel
Kapiolani Queen
Kapiolani Queen Hotel
Queen Kapiolani
Queen Kapiolani Honolulu
Queen Kapiolani Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hawaii/Honolulu
Queen Kapiolani Hotel Hotel
Queen Kapiolani Hotel Honolulu
Queen Kapiolani Hotel Hotel Honolulu

Frequently asked questions

Can I cancel my reservation for free at Queen Kapiolani Hotel and receive a full refund?
Yes, Queen Kapiolani Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Queen Kapiolani Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does Queen Kapiolani Hotel have a pool?
Yes, this property has an outdoor pool.
Is Queen Kapiolani Hotel pet-friendly?
Yes, this hotel allows pets (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 250 per accommodation, per stay.
How much is parking at Queen Kapiolani Hotel?
Valet parking is available for USD 45.00 per day.
What time is check-in at Queen Kapiolani Hotel?
Check-in begins at 3:00 PM. Late check-in is available during limited hours.
What time is check-out at Queen Kapiolani Hotel?
Check-out is at 11 AM.
Where is Queen Kapiolani Hotel located?
Located in Waikiki, this hotel is within a 10-minute walk of Honolulu Zoo, Waikiki Beach, and Waikiki Aquarium. International Market Place and Royal Hawaiian Center are also within 1 mi (2 km).
4.3
Excellent
5 - Excellent
721
4 - Good
448
3 - Okay
147
2 - Poor
49
1 - Terrible
27

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
We love are time at Queen Kapiolani By the Zoo by Waikiki Beach how you can see Diamond Head
Stayed 4 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with solid amenities
I would definitely stay here again. I had a small but modern room and great hotel amenities. I think the photos really undersell “The Deck” which is a pool and restaurant area that is open air with great cocktails, bar service and usually live music. The hotel gives you 2 welcome drink tokens, and that was a nice touch. I had a smooth check-in process, the place is 1 block from Waikiki Beach and the nearby bus can take you Diamond Head. You can walk everywhere else. I think area maps make this hotel look a bit less desirable but it was close to everything without being placed in the center of noise and traffic. My biggest complaint is the room didn’t have a full length mirror. For the price, it’s great quality. Also if you forget anything there are “ABC Stores” with everything you need around the corner.
Stayed 4 nights in Feb 2020

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Rooms were very clean; queen beds were nice but mattresses were a little stiff. Pillows weren't comfortable. Television was good quality. Balcony was adequate. Views were very good of ocean and Diamond Head. Front Desk staff were not welcoming on arrival but Bell Staff were very friendly and helpful. Front Desk staffwoman on early morn departure was very nice and helpful on arranging a taxi for airport. Rooms were well-cleaned. Female Deck staff and male bartender were indifferent and unwelcoming on the 2 occasions we ate lunch and appetizers. But, make Deck server was very friendly and accommodating for breakfast. Our daughter loved the string french fries but other food just okay. Knot's Coffee and strawberry/mango dole whip were delicious, daily needs. Both these lobby amenities made the hotel more desirable. Lei making was a fantastic hotel activity and ocean chairs and towels made resort fee tolerable. Pool unheated and just okay. All said, we weren't overimpressed nor underimpressed. It was a nice stay and would rate 3.5 stars.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an amazing staff. Great location with amazing view of Diamond Head.
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a nice view of Diamond Head and walking distance from Waikiki Beach.
Stayed 5 nights in Jan 2020

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