1/5 Terrible
CeeCee409, Port Arthur TX
Traveled with pets
Oct 21, 2020
Disliked: Cleanliness, amenities, property conditions & facilities
I try to book Red Roof Inns because they are usually newer hotels. This one was not. First of all, there is no elevator. I had to schlep up and down the stairs and I have a bad knee. The hallway reeked of cigarette smoke. Its the old smell like a bar would have when it is empty. When I was given the paper work to sign for my dog to stay, I was trying to read it but the person checking me in tried to hurry me by paraphrasing what it said in his words even though I was the only one in line. The ice machine was the old school one with the scoop sitting in the ice. In this era of COVID19, there is no way that having the ice exposed and the scoop sitting in the ice is healthy. I wish that Expedia would publish the date the hotel was built and if it was a previous hotel would be great. Also, an elevator is an amenity that is common in all hotels. If a hotel does not have an elevator at all like this one, it should be noted in the hotel description, it would be great. I would not have stayed there.
Stayed 1 night in Oct 2020
