4/10 Poor
Subhra, ANDOVER
Traveled with family
Jan 8, 2023
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The motel looks so big but is very low maintenance. I have stayed at 5 other super 8’s and they were nothing like this. The room's appliances are all broken! The refrigerator is for show only and doesn't work at all. The iron switch dial doesn't move to set the temperature and the Iron board is super dirty. The TV monitor is more than 15 years old in model style and picture coming box out box. The bathroom after showering becomes a clod stream room due to the exhaust fan doesn't work at all. No extra dim light is available for night blindness. The AC keyboard is broken so they have set up a wall thermostat to run the AC for the up and down key option only. Our room was for 4 adults but got the room supply for one person only. I had to ask for an extra pillow and towels. Bed pillows were very hard and very uncomfortable to sleep on for all of us. Breakfast was not even breakfast literally a jar of cereal bread and muffins tea and coffee that's it! Guest laundry is very expensive and the machine eats up the money, washer/Dryer is very old and I had used 4 dollars just to dry my clothes washing is separate still my clothes are damp and made bad odors on my new clothes. They advertise for an Airport shuttle facility but they say they don't provide that.
I would not recommend staying here unless it's the last resort to staying nearby the airport.