The Westin Houston, Memorial City

Photo gallery for The Westin Houston, Memorial City

Primary image
Outdoor pool, open 6:00 AM to 11:00 PM, sun loungers
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of The Westin Houston, Memorial City

The Westin Houston, Memorial City

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
945 Gessner Rd, Houston, TX, 77024

Explore the area

  • Popular LocationMemorial City Mall11 min walk
  • Popular LocationCityCentre3 min drive
  • Popular LocationTown and Country Village3 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)31 min drive

Choose dates to view prices

About this area

Houston

The Westin Houston, Memorial City is located in Memorial, a neighborhood in Houston. CityCentre and Memorial City Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Memorial Park. Looking to enjoy an event or a game while in town? See what's happening at Toyota Center or Minute Maid Park.
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Map

What's nearby

  • Memorial City Mall - 11 min walk
  • CityCentre - 3 min drive
  • Town and Country Village - 3 min drive
  • Westheimer Rd - 6 min drive
  • Harwin Drive Shopping District - 7 min drive

Getting around

  • Houston Station - 14 min drive
  • George Bush Intercontinental Airport (IAH) - 31 min drive

Restaurants

  • Churrascos Memorial City - 3 min walk
  • Maggiano's Little Italy - 4 min walk
  • California Pizza Kitchen - 5 min walk
  • Goode Co. Seafood - 6 min walk
  • Perry's Steakhouse & Grille - 9 min walk

About this property

The Westin Houston, Memorial City

4-star Houston hotel in Memorial, near CityCentre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a spa tub are onsite. All 289 rooms boast deep soaking tubs and offer WiFi and 24-hour room service. Wired Internet and refrigerators are standard, as are LCD TVs with cable channels.
The Westin Houston, Memorial City offers 289 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, and hair dryers.

This Houston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 16 per day; includes in/out privileges)
  • Valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 4-19 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Computer station
  • Conference space (32223 square feet)
  • Meeting rooms - 17

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Safe

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Washer and dryer
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Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Welcoming dogs only
1 per room
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 0.817 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 19 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Self parking fee: USD 16 per day (in/out privileges)
  • Valet parking fee: USD 28 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a USD 5 fee for package deliveries received under 10 pounds and USD 10 for packages 10 pounds or more. The property cannot be held responsible for lost or damaged goods.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Memorial Westin
Westin Houston Memorial City
Westin Memorial
Westin Memorial Hotel
Westin Memorial Hotel Houston City
The Westin Houston Memorial City Hotel Houston
Westin Houston Memorial City Hotel
The Westin Houston Memorial City
The Westin Houston, Memorial City Hotel
The Westin Houston, Memorial City Houston
The Westin Houston, Memorial City Hotel Houston

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 464 out of 684 reviews
5 - Excellent 68%
Rating 4 - Good. 138 out of 684 reviews
4 - Good 20%
Rating 3 - Okay. 45 out of 684 reviews
3 - Okay 7%
Rating 2 - Poor. 19 out of 684 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 684 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great experience
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay.
Stayed 2 nights in Mar 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conviently connected to a mall and target via a enclosed bridge which was nice for my elderly parents who didn't want to drive and could walk around the mall. The room itself was spacious and we had a great view of the downtown skyline. My only want was for a microwave in the room and free parking and wifi. Wifi is free if you're a loyalty member only and the self parking was discounted for my long stay but still don't love paying $9 a day for parking
Stayed 8 nights in Jan 2022