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Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel

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Primary image
Indoor pool
Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel

Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel

3.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
123 W Louisiana St, Indianapolis, IN, 46225

Explore the area

  • Popular LocationLucas Oil Stadium5 min walk
  • Popular LocationIndiana Convention Center7 min walk
  • Popular LocationIndianapolis Zoo3 min drive
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)18 min drive

Choose dates to view prices

About this area

Indianapolis

Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel is located in Downtown Indianapolis, a neighborhood in Indianapolis, and is near a train station. Central Canal and Brickyard Crossing Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Rhythm Discovery Center and NCAA Hall of Champions. Looking to enjoy an event or a game? See what's going on at Lucas Oil Stadium or Indianapolis Motor Speedway. Guests appreciate the hotel's quiet location.
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Map

What's nearby

  • St. John the Evangelist Catholic Church - 4 min walk
  • Lucas Oil Stadium - 5 min walk
  • Circle Center Mall - 5 min walk
  • Indiana Convention Center - 7 min walk
  • Indianapolis Zoo - 3 min drive

Getting around

  • Indianapolis Station - 2 min walk
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • Ram Restaurant & Brewery - 3 min walk
  • St. Elmo Steak House - 4 min walk
  • The Spaghetti Factory - 4 min walk
  • Slippery Noodle Inn - 4 min walk
  • Yard House - 5 min walk

About this property

Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel

3.5-star Indianapolis hotel in Downtown Indianapolis, walk to Lucas Oil Stadium
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking.
Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel offers 273 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Languages

Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 35 per day)
  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free area shuttle up to 1 mi

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 5.00-15.00 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station
Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Indianapolis Downtown Union Station an IHG Hotel
"Crowne Plaza Indianapolis Downtown Union Station an IHG Hotel"

Frequently asked questions

Does Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel?

As of Aug 17, 2022, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel on Aug 25, 2022 start from $132.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel?

Self parking is available for USD 35 per day. Valet parking is available for USD 45 per day.

What time is check-in at Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel?

Check-in is from 3:00 PM - 3 AM.

What time is check-out at Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel?

Check-out is at 11:00 AM.

Where is Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of St. John the Evangelist Catholic Church and Lucas Oil Stadium. Indiana Convention Center and Gainbridge Fieldhouse are also within 2 mi (3 km). Indianapolis Station is only a 2-minute walk.

Can I cancel my reservation for free at Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel and receive a full refund?

Yes, Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Indianapolis - Downtown Union Station, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 552 out of 1000 reviews
5 - Excellent 55%
Rating 4 - Good. 268 out of 1000 reviews
4 - Good 27%
Rating 3 - Okay. 106 out of 1000 reviews
3 - Okay 11%
Rating 2 - Poor. 49 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 1000 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 3 nights in Aug 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group had a great stay at the Crowne plaza. JC at the front desk was especially helpful getting our many guests checked in properly and reviewing multiple reservations to track checkins for me.
Stayed 3 nights in Jul 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old train station turned into a hotel. Awesome!
Stayed 1 night in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No windows in my room. Not expected. Parking very expensive, but on par with the downtown are. Overall very attractive room. Breakfast excellent choices
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed good food and a very unique stay in a train car.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Nice pool and gym. Lots of food options within walking distance.
Stayed 1 night in Jul 2022

4/5 Good

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice clean hotel and staff was very friendly. Unfortunately you could hear everything outside your room, very loud all through the night. Also disappointed with powder eggs for a pricey breakfast. For such a nice hotel would have thought the breakfast would have been much better.
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rail Car Rooms and the many statues plus iron work help carry the theme !
Stayed 3 nights in Jun 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was absolutely disgusting. It was so dirty and our bathing suits smelled so bad after going in it. My kids also got sick from that pool and ruined our entire week long vacation because of it.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service
This is a neat place to stay, however the staff did not contain the guests. Large groups gathered in atrium and ate and drank and played ball! The noise was terrible! If this group was african american, I am sure it would not have been allowed!
Stayed 1 night in Jun 2022