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Crowne Plaza Indianapolis - Downtown Union Station

Star Rating
3.5 out of 5
From $142 per night (Aug 1 - Aug 2)

Photo gallery

Featured Image
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.2/5 Very Good
1,000 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Map

123 W Louisiana St, Indianapolis, IN

Explore the area

Popular LocationIndiana Convention Center5 min walk
Popular LocationCircle Center Mall5 min walk
Popular LocationLucas Oil Stadium5 min walk
AirportIndianapolis, IN (IND-Indianapolis Intl.)18 min drive

Choose dates to view prices

  • Room, 2 Double Beds, Non Smoking

    Photos of Room, 2 Double Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 292 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking

  • Standard Room, Non Smoking

    Photos of Standard Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 292 sq ft
    • Sleeps 3
    • 1 Double Bed OR 1 Queen Bed
    More detailsStandard Room, Non Smoking

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 292 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

  • Executive Room, 1 King Bed, Non Smoking

    Photos of Executive Room, 1 King Bed, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking

  • Room, 1 King Bed, Non Smoking, Poolside

    Photos of Room, 1 King Bed, Non Smoking, Poolside

    5/5 guest room rating

    Room amenities

    • 259 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking, Poolside

  • Room, 2 Queen Beds, Non Smoking

    Photos of Room, 2 Queen Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 292 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking

  • Room, 2 Queen Beds, Non Smoking, Poolside

    Photos of Room, 2 Queen Beds, Non Smoking, Poolside

    Room amenities

    • 292 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Non Smoking, Poolside

  • Superior Room, 2 Queen Beds, Non Smoking

    Photos of Superior Room, 2 Queen Beds, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 398 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Room, 2 Queen Beds, Non Smoking

  • Room, 1 Queen Bed, Non Smoking, Poolside

    Photos of Room, 1 Queen Bed, Non Smoking, Poolside

    5/5 guest room rating

    Room amenities

    • 292 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking, Poolside

  • Room, 2 Bedrooms, Non Smoking

    Photos of Room, 2 Bedrooms, Non Smoking

    Room amenities

    • 398 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 2 Bedrooms, Non Smoking

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Indianapolis

Located in Indianapolis, Crowne Plaza Indianapolis - Downtown Union Station is in the city center and near a train station. Children's Museum of Indianapolis and 8 Seconds Saloon are cultural highlights, while Murat Center is a notable landmark. Check out an event or a game at Lucas Oil Stadium, and consider making time for Indianapolis Zoo, a top attraction not to be missed. Our guests appreciate the hotel's quiet location.

Visit our Indianapolis travel guide
Map
Popular Location

What's nearby

  • Indiana Convention Center - 5 min walk
  • Circle Center Mall - 5 min walk
  • Lucas Oil Stadium - 5 min walk
  • Bankers Life Fieldhouse - 8 min walk
  • Indiana War Memorial - 16 min walk

Getting around

  • Indianapolis Station - 2 min walk
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • 123 West — 1 min walk
  • Taggart's — 1 min walk
  • Starbucks - 2 min walk
  • Whistle Stop - 3 min walk
  • Claddagh Irish Pub - 3 min walk

About this property

Crowne Plaza Indianapolis - Downtown Union Station

3.5-star Indianapolis hotel in Downtown Indianapolis, walk to Indiana Convention Center
2 restaurants, an indoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a 24-hour business center, and valet parking. All 273 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with satellite channels. Guests will also find room service, free weekday newspapers, and free local calls.
Crowne Plaza Indianapolis - Downtown Union Station offers 273 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: USD 35 per day
Valet parking: USD 42 per day
Free area shuttle up to 1 mi

Food and drink

Full breakfast available for a fee daily 6:30 AM–11 AM: USD 5.00-15.00 per person
2 restaurants
1 bar
Room service available
Coffee/tea in common area(s)

Things to do

24-hour fitness center
Indoor pool

Family friendly

Dry cleaning service
Free area shuttle
Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Languages spoken

Spanish

Business services

24-hour business center
Meeting rooms
Conference space

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Linens
Rollaway/extra beds (surcharge)

Bathroom

Free toiletries
Hair dryer
Shampoo
Shower/tub combination
Soap
Toilet paper
Towels

Entertainment

Pay movies
Premium channels
Satellite channels
TV
Video-game console

Food and drink

Coffee/tea maker
Refrigerator

More

Connecting rooms available
Desk
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Laptop-friendly workspace
Phone
Safe

Policies

Check-in

Check-in from 3:00 PM - 3 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 14 June 2020 to 31 July 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs (infant beds)

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.00 and USD 15.00 per person (approximately)
  • Self parking fee: USD 35 per day
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Refrigerator fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Contactless check-in and contactless check-out are available.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • The property affirms that it follows sanitization practices of Way of Clean (IHG) guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station
Crowne Plaza Indianapolis - Downtown Union Station Hotel
Crowne Plaza Indianapolis - Downtown Union Station Indianapolis

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Indianapolis - Downtown Union Station and receive a full refund?
Yes, Crowne Plaza Indianapolis - Downtown Union Station offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Indianapolis - Downtown Union Station cancellation policy on our site for more details about any exclusions or requirements.
Does Crowne Plaza Indianapolis - Downtown Union Station have a pool?
Yes, this property has an indoor pool.
Is Crowne Plaza Indianapolis - Downtown Union Station pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self parking is available for USD 35 per day. Valet parking is available for USD 42 per day.
What time is check-in at this property?
Check-in is from 3:00 PM–3 AM.
What time is check-out at this hotel?
Check-out is at 11:00 AM.
Where is this hotel located?
Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana World Skating Academy, Indiana Convention Center, and Circle Center Mall. Lucas Oil Stadium and Bankers Life Fieldhouse are also within 10 minutes. Indianapolis Station is only a 2-minute walk.

Guest reviews

Overall score and ratings for Crowne Plaza Indianapolis - Downtown Union Station

4.2
Very Good
1,000 reviews
5 - Excellent
500
4 - Good
305
3 - Okay
113
2 - Mediocre
56
1 - Poor
26
4.5
Cleanliness
4.3
Service and Staff
4.1
Amenities
4.3
Property condition

5/5 Excellent

Gerald
Business traveler
Mar 27, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

Bryan
Traveled with group
Mar 23, 2020
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

4/5 Good

Verified traveler
Mar 20, 2020
    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    2/5

    Verified traveler
    Mar 15, 2020
    • Liked: Property conditions & facilities
    • Disliked: Staff & service, amenities

    Stayed 1 night in Mar 2020

    3/5

    Verified traveler
    Traveled with family and small children
    Mar 10, 2020
    • Liked: Cleanliness, property conditions & facilities

    The train cars were a nice touch. I would have loved to seen inside one of them. The pool was FREZZING and extremely cloudy. DO NOT order breakfast off the menu. All the food was soaked in grease and the toast was two day old bread and not toasted. BUT the manager took sympathy and gave us the breakfast on them.

    Stayed 2 nights in Mar 2020

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