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Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

3.5 star property
Hotel with 2 restaurants, a short walk to Lucas Oil Stadium

Choose dates to view prices

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Meeting facility
Point of interest
Exterior
Reception
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Gym

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Comm, Mobil, Access Tub)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobil, Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds (Train Car)

Room, 2 Double Beds (Train Car) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Train Car)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Comm, Mobil, Access Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Pool View

7.8 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 259 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Train Car)

Room, 1 King Bed (Train Car) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Train Car)

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 292 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 292 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Shower/tub combination
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
123 W Louisiana St, Indianapolis, IN, 46225

What's nearby

  • Indiana Convention Center - 2 min walk - 0.1 miles
  • Lucas Oil Stadium - 3 min walk - 0.2 miles
  • Circle Center Mall - 5 min walk - 0.3 miles
  • Gainbridge Fieldhouse - 6 min walk - 0.4 miles
  • Indianapolis Zoo - 5 min drive - 1.4 miles

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 11 min drive
  • Indianapolis Intl. Airport (IND) - 21 min drive

Restaurants

  • ‪Brothers Bar & Grill - ‬5 min walk
  • ‪Kilroys Bar & Grill - ‬4 min walk
  • ‪Harry & Izzy's - ‬3 min walk
  • ‪White Castle - ‬4 min walk
  • ‪The District Tap - ‬5 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG

Hotel near Indiana Convention Center
A short walk from Lucas Oil Stadium and Gainbridge Fieldhouse, Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG provides dry cleaning/laundry services, a bar, and a 24-hour gym. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and American cuisine. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, a gift shop, and a porter/bellhop
  • A front-desk safe, a vending machine, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 273 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Recycling, refrigerators, and video-game consoles

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business center
  • 55,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: USD 1.17 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 60 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG on Jul 20, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Valet parking is available for USD 60 per day.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG?

Check-out is at 11:00 AM.

Where is Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. Gainbridge Fieldhouse and White River State Park are also within 15 minutes. Indianapolis Station is only a 2-minute walk and Canal Station is 30 minutes.

Crowne Plaza Indianapolis-Dwtn-Union Stn by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 607 out of 1010 reviews
Rating 8 - Good. 206 out of 1010 reviews
Rating 6 - Okay. 100 out of 1010 reviews
Rating 4 - Poor. 47 out of 1010 reviews
Rating 2 - Terrible. 50 out of 1010 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and staff was great, definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Amenities
We loved the location and the staff was very professional and friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Would definitely stay there again
Stayed 1 night in Jul 2025

10/10 Excellent

Liezl

Liked: Cleanliness, amenities, property conditions & facilities
Amazingly perfect stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Lots of construction right across the street.
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and a great property
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, feels safe, close to several stores
Stayed 1 night in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Great stay!!
Stayed 1 night in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. Clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, easy check in, great location and the heat and AC work well.
Stayed 1 night in May 2025

10/10 Excellent

Alissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The train cars in the hotel are cool!
Stayed 1 night in Apr 2025

10/10 Excellent

Pasqualina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this place. This history is amazing and the accommodations are great.
Stayed 1 night in May 2025

10/10 Excellent

Luis

Liked: Amenities
Hotel is beautiful
Stayed 2 nights in Apr 2025

8/10 Good

Kyle

Liked: Cleanliness, amenities
Room was clean and comfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So cool staying in a train car!! My kids loved it and the staff was great specially the 123 diner
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably one of the nicest staffs I have interacted with at hotels I have stayed at and would definitely stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
The trains make it really cool for kids
Stayed 2 nights in Jun 2025

10/10 Excellent

Woody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you’re going to the Colts , Pacers or Fever game
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!! Everything was great!!
Stayed 2 nights in May 2025

10/10 Excellent

TONYA

Liked: Cleanliness, amenities, property conditions & facilities
Great experience. The breakfast was the best i have ever had at a hotel!
Stayed 1 night in May 2025

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was super nice
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Unique location, loads of construction
Stayed 2 nights in May 2025

8/10 Good

Donna

Liked: Cleanliness, property conditions & facilities
Active train station. Lots of construction but close to lots of things
Stayed 1 night in Jun 2025

10/10 Excellent

ADIDOREYDI

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay here. Bed was comfy, room felt relaxing even tho there was no outdoor light. The train was so cool. Definitely want to come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2025