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Holiday Inn Express Cortland, an IHG Hotel

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Indoor pool
Indoor pool
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Holiday Inn Express Cortland, an IHG Hotel

Holiday Inn Express Cortland, an IHG Hotel

2.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
4.5 Locust Avenue, Cortland, NY, 13045

Explore the area

  • AirportIthaca, NY (ITH-Tompkins Regional)30 min drive
  • Popular LocationSyracuse University35 min drive
  • Popular LocationCornell University37 min drive
  • Popular LocationCayuga Lake37 min drive

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About this area

Cortland

Located in Cortland, Holiday Inn Express Cortland, an IHG Hotel is in the business district. Skaneateles Lake and Fillmore Glen State Park reflect the area's natural beauty and area attractions include Cascades Indoor Waterpark and Shipwreck Golf Amusement Center.
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Map

What's nearby

  • Cortland Beer Company - 2 min drive
  • Central New York Living History Center - 4 min drive
  • Syracuse University - 35 min drive
  • Cornell University - 37 min drive
  • Cayuga Lake - 37 min drive

Getting around

  • Hancock Intl. Airport (SYR) - 43 min drive

Restaurants

  • Green Arch Restaurant — 12 min walk
  • Coffee Mania — 17 min walk
  • AJ's Family Diner — 20 min walk
  • Melodyland Restaurant — 3 min drive
  • Dasher's Corner Pub — 4 min drive

About this property

Holiday Inn Express Cortland, an IHG Hotel

Hotel with free breakfast, near State University of New York-Cortland
This smoke-free hotel features an indoor pool, a fitness center, and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite. All 74 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Free wired Internet and coffee makers are standard, as are flat-screen TVs with cable channels.
Holiday Inn Express Cortland, an IHG Hotel offers 74 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Fan
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Policies

Check-in

Check-in from 3:00 PM - 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cortland Holiday Inn Express
Holiday Inn Express Cortland
Holiday Inn Express Hotel Cortland
Holiday Inn Express Cortland Hotel Cortland
Holiday Inn Express Cortland Hotel
Inn Express Cortland Hotel
Express Cortland, An Ihg
Holiday Inn Express Cortland
Holiday Inn Express Cortland, an IHG Hotel Hotel
Holiday Inn Express Cortland, an IHG Hotel Cortland
Holiday Inn Express Cortland, an IHG Hotel Hotel Cortland

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 180 out of 359 reviews
5 - Excellent 50%
Rating 4 - Good. 133 out of 359 reviews
4 - Good 37%
Rating 3 - Okay. 29 out of 359 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 359 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 359 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only complaint I have is the pool. The chlorine was extremely strong and we couldn't enjoy it.
Stayed 2 nights in Jul 2021

3/5 Okay

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The hallways smelled like body odor, the carpet also smelled. Bathroom had ripped shower curtain which caused water to drip onto the floors. Lots of people and it was crowded and noisy. Staff was nice and breakfast was good!
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great…and staff were excellent..
Stayed 1 night in Jul 2021

4/5 Good

Liked: Staff & service
It was clean and quite!
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with group
Liked: Staff & service, property conditions & facilities
Staff was friendly and kind
Stayed 1 night in Jul 2021