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Sheraton Flowood The Refuge Hotel & Conference Center

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Primary image
Outdoor pool
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Overview of Sheraton Flowood The Refuge Hotel & Conference Center

Sheraton Flowood The Refuge Hotel & Conference Center

4.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.7/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
2200 Refuge Boulevard, Flowood, MS, 39232

Explore the area

  • Popular LocationMerit Health Woman's Hospital4 min drive
  • Popular LocationRiver Oaks Place5 min drive
  • AirportJackson, MS (JAN-Evers Intl.)9 min drive
  • Popular LocationLeFleur's Bluff State Park16 min drive

Room options

About this area

Flowood

Located in Flowood, Sheraton Flowood The Refuge Hotel & Conference Center is near the airport. Farish Street Historical District and Freedom Corner are local landmarks, and some of the area's attractions include Mississippi Sports Hall of Fame and Museum and Mississippi Agriculture and Forestry Museum. Mississippi Children's Museum and Mississippi Museum of Natural Science are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Merit Health Woman's Hospital - 4 min drive
  • River Oaks Place - 5 min drive
  • Mississippi Children's Museum - 11 min drive
  • Mississippi Museum of Natural Science - 12 min drive
  • LeFleur's Bluff State Park - 16 min drive

Getting around

  • Jackson Station - 19 min drive
  • Evers Intl. Airport (JAN) - 9 min drive

Restaurants

  • Table 100 - 5 min drive
  • Half Shell Oyster House - 5 min drive
  • McAlister's Deli - 5 min drive
  • Georgia Blue - 6 min drive
  • Schlotzsky's - 6 min drive

About this property

Sheraton Flowood The Refuge Hotel & Conference Center

4-star hotel near the airport
At Sheraton Flowood The Refuge Hotel & Conference Center, you can look forward to a golf course, a swim-up bar, and a poolside bar. Be sure to enjoy a meal at Sandy Trap, the onsite restaurant. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • A seasonal outdoor pool with a lazy river and a swim-up bar
  • Breakfast (surcharge), valet parking (surcharge), and concierge services
  • A front desk safe, a 24-hour front desk, and an elevator
  • 11 meeting rooms and smoke-free premises
Room features
All guestrooms at Sheraton Flowood The Refuge Hotel & Conference Center include comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Extra amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with showers and hair dryers
  • 55-inch LCD TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: USD 6-10 for adults and USD 6-10 for children
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Sandy Trap
  • Twin's

Things to do

  • 24-hour fitness center
  • Golf course
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Lazy river
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities

Business services

  • Business center
  • Conference space (27584 square feet)
  • Meeting rooms - 11

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Portable bathtub seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Safe

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 6 and USD 10 for adults, USD 6 and USD 10 for children (approximately)
  • Self parking fee: USD 10 per day
  • Valet parking fee: USD 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from March to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Sheraton Flowood The Refuge Hotel & Conference Center Hotel
Sheraton Flowood The Refuge Hotel & Conference Center Flowood

Frequently asked questions

Does Sheraton Flowood The Refuge Hotel & Conference Center have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Flowood The Refuge Hotel & Conference Center?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at Sheraton Flowood The Refuge Hotel & Conference Center on Oct 9, 2022 start from $193.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Flowood The Refuge Hotel & Conference Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sheraton Flowood The Refuge Hotel & Conference Center?

Self parking is available for USD 10 per day. Valet parking is available for USD 35 per day.

What time is check-in at Sheraton Flowood The Refuge Hotel & Conference Center?

Check-in is from 3:00 PM - anytime.

What time is check-out at Sheraton Flowood The Refuge Hotel & Conference Center?

Check-out is at noon.

Where is Sheraton Flowood The Refuge Hotel & Conference Center located?

Situated in Flowood, this golf hotel is within 3 mi (5 km) of Merit Health Woman's Hospital, River Oaks Place, and N. Flowood Hospital. Wisteria Gardens and Crossgates River Oaks Hospital are also within 6 mi (10 km).

Can I cancel my reservation for free at Sheraton Flowood The Refuge Hotel & Conference Center and receive a full refund?

Yes, Sheraton Flowood The Refuge Hotel & Conference Center offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Flowood The Refuge Hotel & Conference Center cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 111 out of 164 reviews
5 - Excellent 68%
Rating 4 - Good. 26 out of 164 reviews
4 - Good 16%
Rating 3 - Okay. 13 out of 164 reviews
3 - Okay 8%
Rating 2 - Poor. 9 out of 164 reviews
2 - Poor 5%
Rating 1 - Terrible. 5 out of 164 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

JOHN
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb. Not just Greeted but welcomed at check-in. Southern hospitality at its best. Also enjoyed the lazy river. Nice touch.
Stayed 3 nights in Aug 2022

5/5 Excellent

Ashley
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly! Room was very clean! Beautiful place to stay, we will definitely revisit!!
Stayed 1 night in Aug 2022

5/5 Excellent

Jason
Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2022

2/5 Poor

Karina
Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No valet. No help with luggage. The hotel was overrun with people partying. It felt like we walked into a very loud night club from the minute we walked in. Couldn’t even hear what the woman at checkin was saying. Took forever to get an elevator and this was a problem because I had to take several trips up and down to get all our luggage up from the car because no one is there to assist with that. The rowdy party goers would fill into the elevator every time I finally caught an elevator. The room was quiet once we finally made it there but I would not stay here again. If you want to be harassed in elevators and feel like you are at a night club then this is the place for you.
Stayed 1 night in Jun 2022

5/5 Excellent

Jordan
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was hands down some of the absolute nicest people we have ever met! They let us check in early when our flight came in before we were supposed to, and when our flight home got cancelled they let us book the same room for another night. Beautiful location and hotel with an incredible pool, bar, and food! We had a lot of problems with our flights and events in town we were supposed to go on while there but the staff made our trip still feel worth it and we had so much fun! Would HIGHLY recommend this hotel if you have a little extra money to splurge!
Stayed 2 nights in Jun 2022

3/5 Okay

Shani
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I liked the room and the beds are very comfortable. However in the room the bathroom door would not close all the way. The hand soap in the bathroom was almost empty and the soap in the shower was empty. There was food left on the floor in the room from a previous guest. Also, when I went to the bar in the lobby I could not get a bartender to wait on me and I finally gave up and left.
Stayed 1 night in Jun 2022

5/5 Excellent

Dusty
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern decor. Safe and secure. The only thing did not like, was the lazy river you could not use your own floats in the river. The tubes were small and very tight.
Stayed 3 nights in Jun 2022

5/5 Excellent

Gabrielle
Stayed 1 night in Jun 2022

1/5 Terrible

Jon
Business traveler, Traveled with family
Liked: Cleanliness, amenities
Property was fine. Expedia charged me twice for this. When I got there they told me my reservations have been canceled by Expedia so they had to find a spot for me through cancellations. Then they charge me again. I need my money back
Stayed 1 night in Jun 2022

3/5 Okay

wendell
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really nice resort but it is brand new place and our fridge didn’t work, which was really no big deal since we were only there for one night. The air didn’t seem to work well either which made it a little uncomfortable. We had the thermostat on 65 and still sweated all night. But the biggest problem for us is the pool area. Me and my girlfriend just made a quick trip from out of town to spend the night eat and then spend the day at the pool. The problem is checkout was at noon and you have to have a key card and arm band to get in and out of pool area. So we went to the pool area at 1100 and they gave us an arm band but then 12 came around and our room cards stopped working so we couldn’t get back into the bar to get drinks and the poolside bar was not open due to it being during the week and not much traffic which is perfectly understandable but the hotel should allow you use of the pool till at least 3 or 5 o’clock especially for how much the rooms are. We didn’t even check in the night before till 7 so we didn’t even get to enjoy the pool that day and the pool and lazy river is the only reason we chose this hotel so we could spend the day by the pool before going back home.
Stayed 1 night in Jun 2022