“I stayed at this hotel with my teenager for a midweek visit in August.
The room was clean and ready upon arrival. Check-in took about five minutes. We were only notified of ongoing renovations the day before arrival, too late to cancel. The hotel allowed a late checkout of just one extra hour, even when we offered to pay for more time.
Front desk staff seemed unhelpful and at times unavailable. Communication was lacking, especially regarding late checkout.
Advance notice of renovations would……