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Sheraton Pretoria Hotel

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Executive Room, 2 Twin Beds, Non Smoking | Premium bedding, down comforters, minibar, in-room safe
Outdoor pool, pool umbrellas
Balcony
Terrace/patio
Premium bedding, down comforters, minibar, in-room safe

Overview of Sheraton Pretoria Hotel

Sheraton Pretoria Hotel

5.0 star property

4.2/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
Map
643 Corner Of Church And Wessels Streets, Arcadia, Pretoria, Gauteng, 0007

Explore the area

  • Popular LocationUnion Buildings11 min walk
  • Popular LocationLoftus Versfeld Stadium3 min drive
  • Popular LocationSammy Marks Square3 min drive
  • AirportJohannesburg (JNB-O.R. Tambo Intl.)37 min drive

Room options

About this area

Pretoria

Sheraton Pretoria Hotel is located in Arcadia, a neighborhood in Pretoria, and is near the airport and near a train station. Old Raadsaal and Melrose House are local landmarks, and travelers looking to shop may want to visit Hatfield Plaza and Brooklyn Mall. Traveling with kids? Consider National Museum of Natural History and National Zoological Gardens of South Africa. Spend some time exploring the area's activities, including golfing.
Visit our Pretoria travel guideOpens in a new window
Map

What's nearby

  • Union Buildings - 11 min walk
  • Strijdom Square - 2 min drive
  • Loftus Versfeld Stadium - 3 min drive
  • Sammy Marks Square - 3 min drive
  • Burgers Park - 7 min drive

Getting around

  • O.R. Tambo Intl. Airport (JNB) - 37 min drive

Restaurants

  • Nando's - 9 min walk
  • Steers - 12 min walk
  • Debonairs Pizza - 13 min walk
  • Harvesters - 13 min walk
  • Harrie's - 14 min walk

About this property

Sheraton Pretoria Hotel

5-star luxury hotel in the heart of Arcadia
You can look forward to a roundtrip airport shuttle, a poolside bar, and a terrace at Sheraton Pretoria Hotel. Indulge in a manicure/pedicure, a body wrap, and reflexology at the onsite spa. Enjoy a meal at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a hair salon.
Other perks include:
  • An outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • A gift shop, ATM/banking services, and a ballroom
  • Wedding services, luggage storage, and meeting rooms
  • Guest reviews give good marks for the dining options and helpful staff
Room features
All 175 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
Other amenities include:
  • Hypo-allergenic bedding, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with separate tubs/showers and bidets
  • 32-inch HDTVs with satellite channels
  • Cribs/infant beds, coffee/tea makers, and daily housekeeping

Languages

Afrikaans, English, French, Xhosa, Zulu

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (ZAR 80 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 290 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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5 star
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Guest rating 4+
Guest rating 4+
Hotel
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Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 100

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 500.0 per night
Cribs (infant beds) are available for ZAR 400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: ZAR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: ZAR 290 per person (approximately)
  • Airport shuttle fee: ZAR 650.00 per vehicle (one-way)
  • Self parking fee: ZAR 80 per night
  • Late check-out fee: ZAR 100 (subject to availability)
  • Crib (infant bed) fee: ZAR 400.0 per night
  • Rollaway bed fee: ZAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Pretoria
Hotel Sheraton Pretoria
Pretoria Sheraton
Pretoria Sheraton Hotel
Sheraton Hotel Pretoria
Sheraton Pretoria
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel Hotel
Sheraton Pretoria Hotel Pretoria
Sheraton Pretoria Hotel Hotel Pretoria

Frequently asked questions

Does Sheraton Pretoria Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Pretoria Hotel?

As of Oct 2, 2022, prices found for a 1-night stay for 2 adults at Sheraton Pretoria Hotel on Oct 9, 2022 start from $49.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Pretoria Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sheraton Pretoria Hotel?

Self parking is available for ZAR 80 per night.

What time is check-in at Sheraton Pretoria Hotel?

Check-in is from 3:00 PM - 5:30 AM.

What time is check-out at Sheraton Pretoria Hotel?

Check-out is at 11 AM. Late check-out is available for ZAR 100 (subject to availability).

Does Sheraton Pretoria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 650.00 per vehicle applies.

Where is Sheraton Pretoria Hotel located?

This family-friendly Pretoria hotel is located near the airport, within 1 mi (2 km) of Union Buildings and Loftus Versfeld Stadium. National Zoological Gardens of South Africa and National Museum of Natural History are also within 2 mi (3 km).

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 183 out of 365 reviews
5 - Excellent 50%
Rating 4 - Good. 124 out of 365 reviews
4 - Good 34%
Rating 3 - Okay. 32 out of 365 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 365 reviews
2 - Poor 4%
Rating 1 - Terrible. 10 out of 365 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Isaac
Business traveler
Liked: Cleanliness, amenities
Nice and friendly staff but some amenities were faulty.
Stayed 4 nights in Jul 2022

5/5 Excellent

Mahlako
Stayed 1 night in Jun 2022

2/5 Poor

Levers, Philip Nel Park
Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The TV is very small. Wi-Fi not stable sometimes. Breakfast has limited varieties
Stayed 4 nights in Jun 2022

4/5 Good

Alberto
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room it too cold
Stayed 2 nights in Jun 2022

2/5 Poor

Mark
Traveled with family and small children
Disliked: Amenities, property conditions & facilities
I booked the Sheraton because I am familiar with the brand and had an expectation of the level of service and the standard of the property. Unfortunately, it did not live up to expectation. Check in time was stated as being from 3pm. I arrived at 5pm and my room was not ready. I was also surprised to be asked to pay for parking. I was not allowed to bill items in the restaurant or room service to my room which was a pain. The decor is very dated. Overall, it is hard to see how this establishment can be classed as 5 star. At best, I would say it is 3 star. I would not stay at this property again.
Stayed 2 nights in Jun 2022

3/5 Okay

Bheki
Stayed 2 nights in Jun 2022

5/5 Excellent

Reginald
Stayed 1 night in May 2022

5/5 Excellent

Mr Nigel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the property was excellent. The friendly welcome at check-in. The member of staff who took my bags to my room was friendly and polite. In fact every member of staff I came into contact with during my 3 day stay were very professional and polite. The room was very clean and well equipped, beautiful comfortable bed lovely bathroom with nice soft towels. In fact I couldn't fault it at all. A special mention must be made for the restaurant. I had breakfast and dinner on my 3 mornings and evenings and the all you can eat buffet was amazing. Lots and lots of choices, all cooked to perfection and and beautifully presented. I absolutely adore it. Lovely pool and patio area outside. Used the pool and the sauna and both superb. Next time I am in South Africa I will definitely be back. Highly recommend this hotel and great value for money as well.
Stayed 3 nights in May 2022

5/5 Excellent

Zinhle
Stayed 1 night in May 2022

3/5 Okay

Hawa tayob
Stayed 1 night in Mar 2022