Can I cancel my reservation for free at Sheraton Pretoria Hotel and receive a full refund?

Yes, Sheraton Pretoria Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Pretoria Hotel cancellation policy on our site for more details about any exclusions or requirements.

Does this hotel have a pool?

Yes, this property has an outdoor pool.

Is this hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at this property?

Self parking is available for ZAR 80 per night. Valet parking is available for ZAR 80 per night.

What time is check-in at Sheraton Pretoria Hotel?

Check-in is from 3:00 PM–5:30 AM.

What time is check-out at this property?

Check-out is at 11 AM. Late check-out is available for ZAR 100 (subject to availability).

Does Sheraton Pretoria Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of ZAR 650.00 per vehicle, one-way, applies.

Where is this hotel located?

This family-friendly Pretoria hotel is located near the airport, within a 15-minute walk of Pretoria Art Museum and Union Buildings. University of Pretoria and UNISA are also within 3 mi (5 km).

Sheraton Pretoria Hotel in Johannesburg, South Africa

4.3 / 5Excellent

320 reviews

Guests rated this property 4.4/5 for cleanliness.

Pool
Free WiFi
Air Conditioning
Spa

643 Corner Of Church And Wessels Streets, Arcadia, Pretoria, Gauteng

Highlights

Union Buildings11 min walk

Italian Embassy13 min walk

Loftus Versfeld Stadium5 min drive

Johannesburg (JNB-O.R. Tambo Intl.)41 min drive

Choose dates to view prices

Classic Room, 1 King Bed
Photos of Classic Room, 1 King Bed
Room amenities
328 sq ft
Sleeps 2
1 King Bed
More details
Classic Room, 2 Twin Beds
Photos of Classic Room, 2 Twin Beds
Room amenities
327 sq ft
Sleeps 2
2 Twin Beds
More details
Deluxe Room, 1 King Bed
Photos of Deluxe Room, 1 King Bed
Room amenities
446 sq ft
Sleeps 3
1 King Bed
More details
Deluxe Room, 2 Twin Beds
Photos of Deluxe Room, 2 Twin Beds
Room amenities
Sleeps 3
2 Twin Beds
More details
Club Room, 1 King Bed
Photos of Club Room, 1 King Bed
Room amenities
446 sq ft
Sleeps 2
1 King Bed
More details
Club Room, 2 Twin Beds
Photos of Club Room, 2 Twin Beds
Room amenities
446 sq ft
Sleeps 2
2 Twin Beds
More details

About this area

Pretoria

Located in Pretoria, Sheraton Pretoria Hotel is in the business district and near the airport. Sammy Marks Square and Strijdom Square are local landmarks, and travelers looking to shop may want to visit Hatfield Plaza and Brooklyn Mall. Traveling with kids? Consider National Zoological Gardens of South Africa and Pretoria National Botanical Garden. Spend some time exploring the area's activities, including golfing.

Visit our Pretoria travel guide

What's nearby

Union Buildings - 11 min walk
Italian Embassy - 13 min walk
Indonesian Embassy - 2 min drive
Loftus Versfeld Stadium - 5 min drive
Burgers Park - 8 min drive

Getting around

Johannesburg (JNB-O.R. Tambo Intl.) - 41 min drive

Restaurants

Venue 1 – Serves breakfast, lunch, and dinner.

About this property

Sheraton Pretoria Hotel

Family-friendly hotel with 2 restaurants and full-service spa

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. All 175 rooms offer thoughtful touches like espresso makers and pillow menus, as well as comforts such as premium bedding and down comforters. Free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.

Sheraton Pretoria Hotel offers 175 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking and transportation

Self parking: ZAR 80 per night

Valet parking: ZAR 80 per night

24-hour roundtrip airport shuttle (surcharge)

Airport shuttle on request

Area shuttle (surcharge)

Train station pick-up shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 290 per person

2 restaurants

1 bar

24-hour room service

Things to do

24-hour fitness center

Full-service spa

Outdoor pool

Sauna

Shopping

Family friendly

Babysitting/childcare (surcharge)

Cribs/infant beds (surcharge)

Dry cleaning service

Laundry facilities

Outdoor pool

Rollaway/extra beds (surcharge)

Conveniences

Ballroom

Elevator

Front-desk safe

Gift shop/newsstand

Newspapers in lobby

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Hair salon

Laundry facilities

Luggage storage

Porter/bellhop

Tour/ticket assistance

Wedding services

Languages spoken

Afrikaans

English

French

Xhosa

Zulu

Business services

24-hour business center

Meeting rooms

Outdoors

Pool umbrellas

Terrace

Spa

Body treatments

Facials

Manicures and pedicures

Massages

Massage/treatment rooms

Reflexology

Sauna

Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

Accessible bathroom

Assistive listening devices in meeting rooms

In-room accessibility

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible spa

Designated smoking areas

Bedroom

Air conditioning (climate-controlled)

Blackout drapes/curtains

Cribs/infant beds (surcharge)

Down comforter

Hypo-allergenic bedding

Pillow menu

Premium bedding

Rollaway/extra beds (surcharge)

Bathroom

Bathrobes

Bidet

Free toiletries

Hair dryer

Separate bathtub and shower

Entertainment

32-inch LCD TV

Satellite channels

Food and drink

Coffee/tea maker

Espresso maker

Free bottled water

Minibar

Connecting rooms available

Desk

Iron/ironing board

Laptop-compatible safe

Laptop-friendly workspace

Phone

Slippers

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM

Express check-in

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

Special check-in instructions

24-hour airport shuttle service is available on request

Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 26 March 2020 to 30 June 2020 (dates subject to change).

Pets

Pets not allowed

Children and extra beds

Children are welcome

Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding

Rollaway/extra beds are available for ZAR 500.0 per night

Cribs (infant beds) are available for ZAR 400.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

Deposit: ZAR 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: ZAR 290 per person (approximately)
Airport shuttle fee: ZAR 650.00 per vehicle (one-way)
Self parking fee: ZAR 80 per night
Valet parking fee: ZAR 80 per night
Late check-out fee: ZAR 100 (subject to availability)
Crib (infant bed) fee: ZAR 400.0 per night
Rollaway bed fee: ZAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Pretoria

Hotel Sheraton Pretoria

Pretoria Sheraton

Pretoria Sheraton Hotel

Sheraton Hotel Pretoria

Sheraton Pretoria

Sheraton Pretoria Hotel

Sheraton Pretoria Hotel Hotel

Sheraton Pretoria Hotel Pretoria

Sheraton Pretoria Hotel Hotel Pretoria

Frequently asked questions

: Yes, Sheraton Pretoria Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Pretoria Hotel cancellation policy on our site for more details about any exclusions or requirements.
: Yes, this property has an outdoor pool.
: No, pets are not allowed at this property.
: Self parking is available for ZAR 80 per night. Valet parking is available for ZAR 80 per night.
: Check-in is from 3:00 PM–5:30 AM.
: Check-out is at 11 AM. Late check-out is available for ZAR 100 (subject to availability).
: Yes, there's an airport shuttle. A fee of ZAR 650.00 per vehicle, one-way, applies.
: This family-friendly Pretoria hotel is located near the airport, within a 15-minute walk of Pretoria Art Museum and Union Buildings. University of Pretoria and UNISA are also within 3 mi (5 km).

4.3

Excellent

320 reviews

5 - Excellent

161

4 - Good

110

3 - Okay

2 - Mediocre

1 - Poor

4.4

Cleanliness

4.2

Service and Staff

4.2

Amenities

4.3

Property condition

3/5

Verified traveler

Traveled with group, Business traveler

Mar 20, 2020

Liked: Cleanliness, amenities

Had high expectations of this hotel but they were, maybe, too high. I arrived for a late check in and there were staff at the reception desk talking. I waited fifteen minutes before anyone spoke to me and then ten more for someone to check me into the room. While there was an upgraded room for the trouble, the room had broken equipment inside. I'm grateful that I had a place to lay my head for a night but happy that it was only for one night. I never felt welcomed. I hope I just I caught them on a rough night. I don't know if I'll be able to visit South Africa after this coronavirus scare, but I'm willing to talk with anyone to improve it's condition.

Stayed 1 night in Mar 2020

4/5 Good

Peter

Traveled with group

Feb 26, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stop before coming home.

The hotel is very well appointed and the staff are lovely people. Unfortunately although the food was good their stocking system is poor. They ran out of wine,beer and sometimes our order did not appear. On the other hand we needed some assistance for a purchase and they took us down to the shops. Probably has the best location in Pretoria.

Stayed 2 nights in Feb 2020

5/5 Excellent

Ravid

Feb 17, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great value for money

Great hotel, great location, amazing food, perfect room

Stayed 1 night in Feb 2020

5/5 Excellent

VANESSA LESEGO

Feb 2, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was perfect, will definitely go there again

Stayed 1 night in Jan 2020

5/5 Excellent

Kagiso

Jan 27, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was the best Hotel experience and all i expected was met and exceeded

Stayed 1 night in Jan 2020

Sheraton Pretoria Hotel

Overview of Sheraton Pretoria Hotel

Photo gallery

Guest reviews

Amenities

Map

Highlights

Choose dates to view prices

Classic Room, 1 King Bed

Photos of Classic Room, 1 King Bed

Classic Room, 1 King Bed

Room amenities

Classic Room, 2 Twin Beds

Photos of Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds

Room amenities

Deluxe Room, 1 King Bed

Photos of Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Room amenities

Deluxe Room, 2 Twin Beds

Photos of Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Room amenities

Club Room, 1 King Bed

Photos of Club Room, 1 King Bed

Club Room, 1 King Bed

Room amenities

Club Room, 2 Twin Beds

Photos of Club Room, 2 Twin Beds

Club Room, 2 Twin Beds

Room amenities

About this area

Pretoria

What's nearby

Getting around

Restaurants

About this property

Sheraton Pretoria Hotel

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Languages spoken

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Guest reviews

3/5

4/5 Good

2 night stop before coming home.

5/5 Excellent