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Overview of Sheraton Pretoria Hotel

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Guest reviews

4.3 / 5Excellent
320 reviews
Guests rated this property 4.4/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Highlights

Popular LocationUnion Buildings11 min walk
Popular LocationItalian Embassy13 min walk
Popular LocationLoftus Versfeld Stadium5 min drive
AirportJohannesburg (JNB-O.R. Tambo Intl.)41 min drive

Choose dates to view prices

  • Classic Room, 1 King Bed

    Room amenities

    • 328 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Classic Room, 2 Twin Beds

    Room amenities

    • 327 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed

    Room amenities

    • 446 sq ft
    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Twin Beds

    Room amenities

    • Sleeps 3
    • 2 Twin Beds
    More details
  • Club Room, 1 King Bed

    Room amenities

    • 446 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Club Room, 2 Twin Beds

    Room amenities

    • 446 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Pretoria

Located in Pretoria, Sheraton Pretoria Hotel is in the business district and near the airport. Sammy Marks Square and Strijdom Square are local landmarks, and travelers looking to shop may want to visit Hatfield Plaza and Brooklyn Mall. Traveling with kids? Consider National Zoological Gardens of South Africa and Pretoria National Botanical Garden. Spend some time exploring the area's activities, including golfing.

Visit our Pretoria travel guide
Map
Popular Location

What's nearby

  • Union Buildings - 11 min walk
  • Italian Embassy - 13 min walk
  • Indonesian Embassy - 2 min drive
  • Loftus Versfeld Stadium - 5 min drive
  • Burgers Park - 8 min drive

Getting around

  • Johannesburg (JNB-O.R. Tambo Intl.) - 41 min drive

Restaurants

  • Venue 1 – Serves breakfast, lunch, and dinner.

About this property

Sheraton Pretoria Hotel

Family-friendly hotel with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite. All 175 rooms offer thoughtful touches like espresso makers and pillow menus, as well as comforts such as premium bedding and down comforters. Free WiFi and 24-hour room service are standard, as are LCD TVs with satellite channels.
Sheraton Pretoria Hotel offers 175 accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: ZAR 80 per night
Valet parking: ZAR 80 per night
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Area shuttle (surcharge)
Train station pick-up shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 290 per person
2 restaurants
1 bar
24-hour room service

Things to do

24-hour fitness center
Full-service spa
Outdoor pool
Sauna
Shopping

Family friendly

Babysitting/childcare (surcharge)
Cribs/infant beds (surcharge)
Dry cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Wedding services

Languages spoken

Afrikaans
English
French
Xhosa
Zulu

Business services

24-hour business center
Meeting rooms

Outdoors

Pool umbrellas
Terrace

Spa

Body treatments
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Reflexology
Sauna
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices in meeting rooms
In-room accessibility
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning (climate-controlled)
Blackout drapes/curtains
Cribs/infant beds (surcharge)
Down comforter
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Separate bathtub and shower

Entertainment

32-inch LCD TV
Satellite channels

Food and drink

Coffee/tea maker
Espresso maker
Free bottled water
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone
Slippers

Policies

Check-in

Check-in from 3:00 PM - 5:30 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Renovations and closures

This property is closed from 26 March 2020 to 30 June 2020 (dates subject to change).

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 7 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for ZAR 500.0 per night
Cribs (infant beds) are available for ZAR 400.0 per night

Property payment types

Diners Club
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: ZAR 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: ZAR 290 per person (approximately)
  • Airport shuttle fee: ZAR 650.00 per vehicle (one-way)
  • Self parking fee: ZAR 80 per night
  • Valet parking fee: ZAR 80 per night
  • Late check-out fee: ZAR 100 (subject to availability)
  • Crib (infant bed) fee: ZAR 400.0 per night
  • Rollaway bed fee: ZAR 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Hotel Pretoria
Hotel Sheraton Pretoria
Pretoria Sheraton
Pretoria Sheraton Hotel
Sheraton Hotel Pretoria
Sheraton Pretoria
Sheraton Pretoria Hotel
Sheraton Pretoria Hotel Hotel
Sheraton Pretoria Hotel Pretoria
Sheraton Pretoria Hotel Hotel Pretoria

Frequently asked questions

Guest reviews

4.3
Excellent
5 - Excellent
161
4 - Good
110
3 - Okay
28
2 - Mediocre
13
1 - Poor
8
4.4
Cleanliness
4.2
Service and Staff
4.2
Amenities
4.3
Property condition

3/5

  • Liked: Cleanliness, amenities

Had high expectations of this hotel but they were, maybe, too high. I arrived for a late check in and there were staff at the reception desk talking. I waited fifteen minutes before anyone spoke to me and then ten more for someone to check me into the room. While there was an upgraded room for the trouble, the room had broken equipment inside. I'm grateful that I had a place to lay my head for a night but happy that it was only for one night. I never felt welcomed. I hope I just I caught them on a rough night. I don't know if I'll be able to visit South Africa after this coronavirus scare, but I'm willing to talk with anyone to improve it's condition.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stop before coming home.

The hotel is very well appointed and the staff are lovely people. Unfortunately although the food was good their stocking system is poor. They ran out of wine,beer and sometimes our order did not appear. On the other hand we needed some assistance for a purchase and they took us down to the shops. Probably has the best location in Pretoria.

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great value for money

Great hotel, great location, amazing food, perfect room

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was perfect, will definitely go there again

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was the best Hotel experience and all i expected was met and exceeded

Stayed 1 night in Jan 2020