“My stay at Diamond Lesvos was a complete disappointment. Upon arrival, I was not given the balcony room with the view that I had booked. Instead, we were placed in a completely different ground-floor room with direct outdoor access. There was also a cat clearly used to entering the room, constantly trying to get inside through the door and windows, scratching and knocking when it couldn’t.
When I complained, the explanation was simply: “The photos on the platform look like that,” which is……
“This would be THE Aegean’s best resort if it only had a beach. The “beach” is not Swimmable.
Rough, large rocks everywhere. Miserable.
Salt water pool is not a substitute and it’s overcrowded, even in late August.
There was a mixup between ordering at the “snack bar” vs at “restaurant”. Both share one open kitchen. Pretty idiotic ordering policy.
I did not spend a single dime at the restaurant & snack bar after that.
Staff were remarkably friendly, smiling, well trained and responsive. ……