"There is a ghost in room 608. Light is on and off by itself every I took the card to kill the power. Noise from the windows when there is nothing at there.
It s horrible"
"I was recommended by my husband who visited this hotel a few times when he was a kid. He told me that the breakfast buffet, swimming pool and beach are hard to miss. Finally we can visit Penang and stay in this hotel and indeed it remains true today! The Javana lounge allows us to relax and enjoy a few glasses of cocktails (with some board games ready for us to enjoy.) Additional bonus is the spa service in late afternoon! We shall choose Parkroyal Hotel again when we visit Penang in the near future!"
"Poor services. Need to wait long for check-in. I asked for a few hangers and I didn't get them until I repeated the request for 3 times. One of the toilets was stucked so I asked the staff to fix it. One guy came and checked the problem in the morning and promised to fix it soon after we go out. When we came back at night, it was not fixed yet. I had to request again at the front desk. Finally a guy came and fixed it just in a few minutes. I requested to change the beddings for the kid on the third day's morning via putting the changing card on the bed. In the evening when we were back, we found that the beddings were still the same one as before, with the same dirt. "
