- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room service which waa disappointing for a 4 STAR hotel . Staff very friendly and attentive.
Stayed 2 nights in Feb 2020
Overview of Kobe Bay Sheraton Hotel & Towers
Photo gallery
Guest reviews
Excellent
547 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Free Parking
- Air Conditioning
- Spa
- Restaurant
Map
2-13 Kouyoucho-naka, Higashinada-ku, Kobe, Hyogo-ken
Highlights
Kobe University16 min drive
Port of Kobe18 min drive
Saizeriya12 min walk
McDonald's14 min walk
Osaka (KIX-Kansai Intl.)60 min drive
Choose dates to view prices
Room, 2 Twin Beds, Ocean View (Smaller Guest Room)
Photos of Room, 2 Twin Beds, Ocean View (Smaller Guest Room)
Room, 2 Twin Beds, Ocean View (Smaller Guest Room)
More detailsRoom amenities
- Ocean view
- Sleeps 2
- 2 Twin Beds
Room, Ocean View (Smaller Guest Room, Low Floor)
Photos of Room, Ocean View (Smaller Guest Room, Low Floor)
Room, Ocean View (Smaller Guest Room, Low Floor)
More detailsRoom amenities
- Ocean view
- Sleeps 1
- 1 King Bed
Room, 2 Twin Beds
Photos of Room, 2 Twin Beds
Room, 2 Twin Beds
More detailsRoom amenities
- Sleeps 3
- 2 Twin Beds
Room, 1 Double Bed, Ocean View (Smaller Guest Room, Mid-Floor)
Photos of Room, 1 Double Bed, Ocean View (Smaller Guest Room, Mid-Floor)
Room, 1 Double Bed, Ocean View (Smaller Guest Room, Mid-Floor)
More detailsRoom amenities
- Ocean view
- Sleeps 2
- 1 Double Bed
Room, 1 King Bed, Ocean View, Corner (Larger Guest Room, Mid-Floor)
Photos of Room, 1 King Bed, Ocean View, Corner (Larger Guest Room, Mid-Floor)
Room, 1 King Bed, Ocean View, Corner (Larger Guest Room, Mid-Floor)
More detailsRoom amenities
- Ocean view
- Sleeps 2
- 1 King Bed
Club Room, 1 Double Bed (Club Lounge & Spa Access Level)
Photos of Club Room, 1 Double Bed (Club Lounge & Spa Access Level)
Club Room, 1 Double Bed (Club Lounge & Spa Access Level)
More detailsRoom amenities
- Sea view
- Sleeps 2
- 1 Double Bed
Room, 1 Double Bed with Sofa bed, Mountain View
Photos of Room, 1 Double Bed with Sofa bed, Mountain View
Room, 1 Double Bed with Sofa bed, Mountain View
More detailsRoom amenities
- Mountain view
- Sleeps 2
- 1 Double Bed and 1 Double Sofa Bed
Room, 2 Twin Beds
Photos of Room, 2 Twin Beds
Room, 2 Twin Beds
More detailsRoom amenities
- Sleeps 2
- 2 Twin Beds
Room, Mountain View, Corner (Larger Guest Room, Mid-Floor)
Photos of Room, Mountain View, Corner (Larger Guest Room, Mid-Floor)
Room, Mountain View, Corner (Larger Guest Room, Mid-Floor)
More detailsRoom amenities
- Mountain view
- Sleeps 2
- 2 Twin Beds
Room, 2 Twin Beds, Ocean View, Corner
Photos of Room, 2 Twin Beds, Ocean View, Corner
Room, 2 Twin Beds, Ocean View, Corner
More detailsRoom amenities
- Ocean view
- Sleeps 2
- 2 Twin Beds
Club Suite, 1 Bedroom, Business Lounge Access (Club Lounge & Spa Level, Larger Suite)
Photos of Club Suite, 1 Bedroom, Business Lounge Access (Club Lounge & Spa Level, Larger Suite)
Club Suite, 1 Bedroom, Business Lounge Access (Club Lounge & Spa Level, Larger Suite)
More detailsRoom amenities
- Mountain view
- Sleeps 2
- 2 Twin Beds
Club Room, Mountain View (Club Lounge & Spa Access Level)
Photos of Club Room, Mountain View (Club Lounge & Spa Access Level)
Club Room, Mountain View (Club Lounge & Spa Access Level)
More detailsRoom amenities
- Mountain view
- Sleeps 2
- 2 Twin Beds
About this area
Kobe
Located in Kobe's Higashinada neighborhood, Kobe Bay Sheraton Hotel & Towers is in the business district and near a train station. Port of Kobe and Rokkosan Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Kobe Oji Zoo and Kidzania Koshien Theme Park. Check out an event or a game at Hanshin Koshien Stadium, and consider making time for Kobe Animal Kingdom, a top attraction not to be missed.
Visit our Kobe travel guideWhat's nearby
- Kobe University - 16 min drive
- Port of Kobe - 18 min drive
- Kobe Tower - 18 min drive
- Kobe International Exhibition Hall - 19 min drive
- Kobe Animal Kingdom - 22 min drive
Getting around
- Island Center Station - 1 min walk
- Kobe Hanshin Sumiyoshi Station - 5 min drive
- Osaka (KIX-Kansai Intl.) - 60 min drive
Restaurants
- Kobe Grill — 1 min walk
- Teppanyaki Kobe Grill — 1 min walk
- Saizeriya - 12 min walk
- McDonald's - 14 min walk
- Marukame Udon - 4 min drive
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and transportation
Free self parking
Parking height restrictions apply
24-hour roundtrip airport shuttle (surcharge)
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: JPY 3025 for adults and JPY 1815 for children
4 restaurants and 1 coffee shop/café
3 bars/lounges
Room service available
Things to do
24-hour fitness center
2 outdoor tennis courts
Hot springs
Indoor pool
Nightclub
Playground
Sauna
Spa services
Tennis
Family friendly
Dry cleaning service
Indoor pool
Laundry facilities
Playground
Conveniences
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Porter/bellhop
Tennis lessons
Tour/ticket assistance
Wedding services
Languages spoken
English
Japanese
Business services
1 meeting room
Conference space
Outdoors
BBQ grill(s)
Terrace
Spa
Aromatherapy
Body treatments
Facials
Indoor mineral hot springs (onsen)
Manicures and pedicures
Massage - Thai
Outdoor mineral hot springs (onsen)
Public bath open from 6:00 AM - midnight
Separate men/women areas in public bath
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Heating
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Entertainment
Pay movies
TV
Food and drink
Free bottled water
Minibar
More
Access via exterior corridors
Desk
In-room massage
Phone
Safe
Slippers
Policies
Check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: JPY 3025 for adults and JPY 1815 for children (approximately)
- Airport shuttle fee: JPY 1800 per person (one way)
- Airport shuttle fee per child: JPY 900
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Property is also known as
Kobe Bay Sheraton Hotel & Towers
Kobe Bay Sheraton Towers
Kobe Bay Sheraton Hotel
Kobe Sheraton
Sheraton Kobe
Kobe Bay Sheraton Hotel Towers
Kobe Sheraton & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Kobe
Kobe Bay Sheraton Hotel & Towers Hotel
Kobe Bay Sheraton Hotel & Towers Hotel Kobe
Frequently asked questions
Guest reviews
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Great service.
Staff were very friendly and helpful. Free Pyjamas and free mobile phone while staying is a great bonus. Nice little restaurant near reception that is handy to wait at until check in time. Lovely staff there too!
Stayed 1 night in Jun 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in good location for stay over before my cruise trip. To and from KIX airport is also convinence. Need more time to communicate with hotel staff for a non Japanese speaking cutomer. Yet, they have been very helpful. It will be our best choice if we visit Kobe again.
Stayed 1 night in May 2019
- Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Big room but the facility is getting old.
Stayed 2 nights in Apr 2018
This traveler didn’t leave comments with their review
Stayed 2 nights in Apr 2019
Plan your next trip
Hotels near Louis Armstrong New Orleans Intl.
Monte Carlo Boardwalk / Oceanfront Ocean City
Arima Onsen Hanano – Adults Only
Arima Onsen Taketoritei Maruyama
Hotel Trusty Kobe Kyukyoryuchi
Arima road Yuuwa Hot spring hotel
Kobe Minato Onsen Ren - Adult Only
Arima Hot spring Ryokan Hanamusubi
CENTURION HOTEL GRAND KOBE STATION