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Novotel Krakow Centrum

Star Rating
4 out of 5

Information

Reviews

4.5 / 5Excellent
901 reviews

Amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Dragon's Den
    9 min walk
  • Popular Location
    Wawel Castle
    12 min walk
  • Popular Location
    Wawel Cathedral
    12 min walk
  • Airport
    Krakow (KRK-John Paul II - Balice)
    16 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Room

    Room Amenities

    • Sleeps 4
    • 2 Twin Beds
    More details
  • Standard Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Executive Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Executive Suite (overlooking Wawel Castle)

    Room Amenities

    • River view
    • Sleeps 4
    • 1 Double Bed
    More details

About this area

Krakow

Located in Krakow, Novotel Krakow Centrum is in the city center and on the riverwalk. Czartoryski Museum and Galicia Jewish Museum are cultural highlights, and some of the area's notable landmarks include Wawel Castle and Wawel Cathedral. Traveling with kids? Consider Aquarium and Natural History Museum and Park Wodny. Our guests love the hotel's central location.

What's nearby

  • Popular Location
    Dragon's Den - 9 min walk
  • Popular Location
    National Museum - 10 min walk
  • Popular Location
    Wawel Castle - 12 min walk
  • Popular Location
    Wawel Cathedral - 12 min walk
  • Popular Location
    ICE Krakow Congress Centre - 13 min walk

Getting around

  • Krakow Glowny Station - 5 min drive
  • Krakow (KRK-John Paul II - Balice) - 16 min drive

Restaurants

  • Novo Square – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.

About this property

Novotel Krakow Centrum

This smoke-free hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 198 rooms feature thoughtful touches like pillow menus and bathrobes, plus free WiFi and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.

Policies

Check-in

Check-in available 24 hours
Express check-in
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of PLN 40 per accommodation, per night

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 65 for adults and PLN 0 for children (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Self parking fee: PLN 60 per night
  • Pet fee: PLN 40 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Centrum Krakow
  • Krakow Centrum
  • Krakow Novotel
  • Krakow Novotel Centrum
  • Novotel Krakow Centrum Hotel
  • Novotel Krakow Centrum Hotel
  • Novotel Centrum Hotel Krakow
  • Novotel Centrum Krakow
  • Novotel Krakow
  • Novotel Krakow Centrum
  • Accor Krakow Centrum
  • Novotel Krakow Centrum Hotel Krakow
  • Novotel Krakow Centrum Krakow
  • Novotel Krakow Centrum Hotel Krakow

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: PLN 60 per night
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 65 for adults and PLN 0 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (1572 square feet of space)

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do

Where to eat

  • Novo Square – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
4.5

Excellent

5 - Excellent
491
4 - Good
352
3 - Okay
41
2 - Mediocre
14
1 - Poor
3
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room was spacious , plentiful breakfast lots of selection. .Hotel was in walking distance of the city and sights. staff were friendly and helpful.

Stayed 5 nights in Sep 2019

2/5

  • Disliked: Cleanliness

The halls were dirty woh garbage in them. The bathroom in my room couldn’t have been cleaned it had a dirty shirt under the sink and the sink wasn’t cleaned. All I could smell all night was cigarette smoke Would never stay there again. I’m glad we got there late and then checked out the next morning

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent location, for public transfer although everything is in ealkinh distance, one km from old town, 300 m from wawel castle, one km from jewish destrict, modern design, beautiful furniture, nice bathroom, nesspresso coffeemachine rechared ebery day for free, by marvelous, very polite cleaninh ladies, very clean. Jacub upgrated our room for free, so we were on 6th floor with beautiful room yhank you Jacub.

Stayed 3 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This traveler didn’t leave comments with their review
Stayed 4 nights in Jul 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This traveler didn’t leave comments with their review
Stayed 1 night in Jul 2019

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