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Overview of Novotel Krakow Centrum

Photo gallery

Featured Image
Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk

Novotel Krakow Centrum

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationDragon's Den9 min walk
    Popular LocationWawel Castle12 min walk
    Popular LocationWawel Cathedral12 min walk
    AirportKrakow (KRK-John Paul II - Balice)16 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed with Sofa bed

    4.8/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Suite, 1 Double Bed

    4.6/5 guest room rating

    Room amenities

    • 534 sq ft
    • River view
    • Sleeps 4
    • 1 Double Bed
    More details
  • Executive Room, 1 Queen Bed

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 1 Queen Bed
    More details
  • Standard Room, 2 Twin Beds

    4.6/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More details

About this area

Krakow

Located in Krakow, Novotel Krakow Centrum is in the city center and on the riverwalk. National Museum and Oskar Schindler Factory are cultural highlights, and some of the area's notable landmarks include Main Market Square and St. Mary's Basilica. Looking to enjoy an event or a game while in town? See what's going on at Tauron Arena Kraków. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • Dragon's Den - 9 min walk
  • National Museum - 10 min walk
  • Wawel Castle - 12 min walk
  • Wawel Cathedral - 12 min walk
  • ICE Krakow Congress Centre - 13 min walk

Getting around

  • Krakow Plaszow Station - 12 min drive
  • AirportJohn Paul II - Balice Airport (KRK) - 16 min drive

Restaurants

  • Novo Square — 1 min walk
  • Aquarius - restaurant & cocktail bar — 3 min walk
  • Aika Sushi Restaurant — 5 min walk
  • Musso Sushi — 6 min walk
  • Big Hat of Coffee — 7 min walk
View in a map

About this property

Novotel Krakow Centrum

Family-friendly Krakow hotel in City Centre, walk to Dragon's Den
A marina, a full-service spa, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness center, and a bar/lounge. All 198 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Novotel Krakow Centrum offers 198 accommodations with minibars and laptop-compatible safes. 32-inch LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Krakow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Novotel Wellness Spa . Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (PLN 60 per day)
  • Onsite parking is wheelchair accessible
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: PLN 50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Canoeing
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Playground
  • Sauna
  • Scooter/moped rentals

Family friendly

  • Arcade/game room
  • Dry cleaning service
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Polish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (1572 square feet of space)

Outdoors

  • BBQ grill(s)
  • Marina onsite
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - June 2018
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 40 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 50 per person (approximately)
  • Airport shuttle fee: PLN 90 per vehicle (one-way)
  • Covered self parking fee: PLN 60 per day
  • Pet fee: PLN 40 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Centrum Krakow
Krakow Centrum
Krakow Novotel
Krakow Novotel Centrum
Novotel Krakow Centrum Hotel
Novotel Krakow Centrum Hotel
Novotel Centrum Hotel Krakow
Novotel Centrum Krakow
Novotel Krakow
Novotel Krakow Centrum
Accor Krakow Centrum
Novotel Krakow Centrum Hotel Krakow
Novotel Krakow Centrum Krakow
Novotel Krakow Centrum Hotel Krakow

Frequently asked questions

Can I cancel my reservation for free at Novotel Krakow Centrum and receive a full refund?
Yes, Novotel Krakow Centrum offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Krakow Centrum cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel Krakow Centrum?
As of Mar 1, 2021, prices found for a 1-night stay for 2 adults at Novotel Krakow Centrum on Mar 2, 2021 start from $53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Novotel Krakow Centrum have a pool?
Yes, this property has an indoor pool.
Is Novotel Krakow Centrum pet-friendly?
Yes, pets are allowed at this property. There's a fee of PLN 40 per accommodation, per night.
How much is parking at Novotel Krakow Centrum?
Self parking is available for PLN 60 per day.
What time is check-in at Novotel Krakow Centrum?
Check-in is from 2:00 PM - anytime.
What time is check-out at Novotel Krakow Centrum?
Check-out is at noon.
Does Novotel Krakow Centrum provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of PLN 90 per vehicle applies.
Where is Novotel Krakow Centrum located?
This family-friendly Krakow hotel is located on the riverwalk, within a 15-minute walk of National Museum, Wawel Castle, and ICE Krakow Congress Centre. Main Market Square and Cloth Hall are also within 15 minutes.
4.5
Wonderful
Rating 5 - Excellent. 550 out of 993 reviews
5 - Excellent 55%
Rating 4 - Good. 380 out of 993 reviews
4 - Good 38%
Rating 3 - Okay. 46 out of 993 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 993 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 993 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 4 nights in Sep 2020

3/5 Okay

Stayed 1 night in Sep 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with 5* service
Very nice hotel 5 minutes from Wawel Castle with underground car park. High quality beds and lovely selection of food including 5 stars bar service, decent size swimming pool. Recommended 100% for centre location Kraków stay!!
Stayed 3 nights in Aug 2020

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